Unsealed sachets
I bought 5 large boxes of different Felix flavours pouches and every box had unopened sachets, leaking and smelling, over 20 sachets. Zooplus refunded me for only the unsealed sachets. It took me an hour to clean all the other sachets. The second order also had unsealed sachets, not as many but i didn't bother contacting zooplus. I just won't be buying Felix from zooplus again. The contents of the sealed sachets were not good either, not the same as my local shops.