It’s empty in here!
This is a great product, one of our cats is getting old (19) and needed different food to our other cats. He took no time at all to get used to the feeder, he didn't need all the training that the booklet suggested. Maybe if you have a slightly nervous cat, you would need to take it slow, but the product is great!
Our young cats would forever bully our lovely 17 year old delicate lady off her food so she would miss out, but now she takes great delight in thumbing her nose at them as she walks away and her plate closes, denying them entry. And believe me, they have tried every which way to get in. It's an expensive plate, which put me off at first, but the amount of money I have saved in having to constantly re-feed the older cat has probably already paid for it. Worth it's weight in gold!
This is brilliant but unfortunately my cat will only enter it using her paw and so it doesn't activate it so I have to use it manually !
We've owned the standard SureFlap microchip cat flap for a couple of years and recently upgraded to the dual scan after getting a 6 month old Bengal kitten as we wanted to keep him indoors whilst allowing free exit and entry for our existing cat. Build quality of the updated flap is of the same high quality, if not slightly better with uprated draught exclusion. The principle of the dual scan is excellent, however the Bengal learned within 2 weeks that if he follows right behind the other cat whilst he is going outside, the kitten can get out too before it latches. So, a good product but if it's critical that a cat stays indoors, don't rely entirely on the cat flap to keep him in.
an absolutely brilliant item to have in a multicat household where one of them needs to eat different food to the others. Very easy to use and if you do exactly as instructions your cat will be eating from it in no time at all. so gald it was invented!!
I have now had 2 of these cat flaps in 6 years. They in general worked fine but their failure was sudden and distrssing for the cats. In the case of the first catflap failed after 4 yrs because the small tounge stopped dropping far enough to let the door open and the cats in. Now the second catflap has suddenly started locking my cats out which is distressing for them. The symptoms appear to be the same failure as the first but I will not know until I get home at the weekend to see it. This second catflap has only been in use 2yrs. This cat flap seems to have a life span determined by the number of times it is activated and the more cats in the household the shorter the lifespan. Unfortunately it is the only product out there that works even for a while.
Love love love it and so does my cat ..Very Easy to set up for microchip, my cat got used to using his catflap within 24 hours I am delighted he can come and go as he pleases with no worries about other cats gaining entrance, I can close his access at any time if it's necessary to keep him indoors Easy to keep clean Thank you for a great product and excellent customer service
bought this cat flap had to replace panel in upvc door it only took my cat a couple of hours to work it out and the enticement of chicken definitely helped with the learning process now I know my cat can come and go all day when I am at work and I don't feel so bad that I keep her in at night.
Our rescue cat is very timid, & I was concerned that he may not adapt to using a cat flap, especially this one as it makes a slight noise when it is activated. He is also a large cat (5.3kg).To my surprise it didn't take him long to learn how to go outside through the flap, coming back in took longer as there is a drop onto the patio, but that was soon resolved by using a plank of wood as a cat ramp. He has no trouble getting through the flap, even at speed. To get it fitted in our upvc door, I simply rang a local upvc window/door manufacturer & they took our door panel away, & brought it back 3 hours later with the flap fitted (£45, well worth it). This cat flap is excellent, it may not be cheap, but for the peace of mind it provides in only allowing your own cat into the house, it's worth every penny.
We are quite disappointed by the functionality, I wish you could give each pet a separate rule (pet A: in and out, pet B: in only). Unfortunately still an all or nothing. We have one kitten (that would need to get in if it runs out) and a grown up cat (in/out whenever he wants). door works perfectly well if you are ok with limited options.
Very very impressed with this item. Works brilliant and my cats n dogs git used to it very quickly. Would defo recommend the larger size over the cat flap version
For the past 18 months our cat has pretty much been a house cat Mon-Fri, eventually we decided she was ready to have her independence (!) so we did some research and bought the Sureflap. The flap does exactly what it says on the tin! The flap was easy to fit into our (new - eeek!) PVC door, my husband did it himself with household DIY tools, it feels susbtaintial and it looks really neat. I was worried that 'programming' the flap would be hard but that's also super simple and within a couple of weeks our cat was coming and going like she knew no different. We were worried at first as our cat was happy to go out but no so sure to come back in, but a few days later she got the hang of it. We found propping the door open to start with really helped. The Zooplus price is great and delivery, as always, was smooth. I would recommend this product to anyone and would deifnitely buy again. How did we live without it?!
Finally, after installing my sureflap catflap months ago, last night i kept hearing a lot of bangs coming from my kitchen. Every time i went to inspect, both my felines were just sitting by the back door looking innocent as the day they were born. Later on that evening, i came into my kitchen again to see a big ginger cats face pressed up against the clear door of the catflap just staring at me. Gave me the fright of my life !! However, the cat couldn't get in and my kitties were quite happy on the inside away from this huge cat ! The cats, their food and my house is safe from an unwelcome guest marking their territory all over our stuff thanks to sureflap !
My 3 cats became very stressed by an intruder coming and eating their food. They were also very wary of their garden too as a result. And the whole situation wasn't helped by the onset of Firework Season. So I invested in the SureFlap pet door. As it was smaller than the previous flap I had to have the PVC panel on the back door replaced which added to the cost but never mind. 3 days later Alice and Linus have no problem at all going out or coming back in. Dylan can get out OK but is still scared of the clicks so hasn't yet managed to get in. (He was 8 months old before he mastered his ordinary cat flap, so technology doesn't come easily to him!) But he will get there. The only problem I had with setting up was that I put the batteries in upside down…..
Brilliant cat flap I have installed ours so only our older cat can get out the house. We have 2 young kittens who aren't allowed out yet but have been letting themselves out through the old cat flap. Now I don't have to worry about the kittens escaping and once the kittens are older I will turn the cat flap around and use it the way it meant to be used.
Really impressed with this cat flap. Works well and locks out other cats. The only problem is that there is no cover . So if we don't want our cat to go outside ie fireworks night or an imminent vet trip the cat flap has no cover so it leaves the cat confused as to why they cannot get outside and will keep trying the cat flap which may end up broken and with a distressed cat
Fitted SureFlap yesterday. Was not as simple as anticipated because the door was thicker than we realised. The microchip recognition process was easy and our cat started using it quite quickly, even though she had never used a catflap before. We had the brown one and it looks good in the door. Will have to put something in front of it at night when it's locked, so that she knows the difference. Bit early yet but so far I would highly recomend.
This is excellent, as is Sureflaps customer service. The first one didn't work properly so Sureflaps replaced it and paid to have it re-fitted. Replacement works like a dream. Standard size just fits my female Maine Coon. Can't recommend this highly enough.
Wish we had ordered one of these years ago! We have always had a problem with other cats coming into the house. This product was recommended by our vets when we got two new kittens and had them microchipped. It's simple to fit and totally efficient. We've had it about a six months and the battery warning light has just started to flash so it's lasted well. Would highly recommend.
We had a magnet flap and unfortunately a cat burglar also wore a magnet and started coming in & helping himself to cat food. We had to lock the flap at night & our little darling (being a cat) had got into the habit of wanting to go out about 5 mins after we got into bed!! This meant getting up & hanging around for 10 mins or so until she came back in. Since fitting this we can leave the flap open all the time again - going to bed and staying there. The chip learning process worked first time and despite our cat being elderly she started using the flap straightaway with no problems. Really fast delivery through zooplus and was easy to fit over existing hole. Its also quieter than the magnet door.
This does the job well. But there's just one issue. When you lock it, there's no cover you can slide over the door like with some other cat flaps. How is the cat going to know... So you end up with a very confused and distressed puss pawing at a locked door wondering why they can't get out as normal.
Great price, easy to fit and reassured that no unwanted animals come through. Bonus of being set up with micro chip in my cat and not worrying about access through a collar which he tends to lose often. Would recommend.
I was not sure such a complex thing could work so well but it does. My nervous cat finds it fine to use and no other cats get in. However it was quite difficult and expensive to fit to my brick wall. I needed to purchase 5 of the expensive tunnel extensions and also the mounting adaptor which is needed to screw the cat flap onto the wall. But worth it in the end.
I used to have unwanted visitors breaking into my house through our old flap door. Now is peace of mind for me and my cats. Recommend it!
Well-made and well-finished.. The instruction book is very thorough and easy to follow - in a bewildering number of languages. Registering your cat's microchip is a doddle. You can download a fitting template from the Sureflap website is straightforward and makes fitting the flap easy and accurate. Fitting my Sureflap into my uPVC back door took only 40 mins. The locking mechanism,whilst not entirely silent, is remarkably quiet and didn't upset either of my cats. With the aid of my youngest son, one of us inside and t'other outside, we 'posted' the cats in and out through the flap saw both cats happy to use their new door after no more than four training 'posts'. Would I recommend the Sureflap? YES. Would I buy the Sureflap again? YES. And the Zooplus price is exceptionally good value.
An excellent product, works reliably and keeps out other cats as well as dogs and foxes. If you have any problems, Sureflap will go out of their way to help solve them. I cannot recommend them highly enough.
Bought this to replace another Sureflap Cat Flap. The Pet Door version is much more versatile and the double lock on the outside seems to have finally stumped our very creative escapologists/cats who managed to breach the Cat Flap version several times. We no longer have to build a barricade to prevent escapes. Curfew mode is a Godsend. Definitely worth the extra money.
Sweet as he is, I was getting totally fed up of Sneaky from two doors down popping in and helping himself to my cats expensive food. My cat is now quite old and past the days where he would see other cats off no problem. Ordered, delivered and fitted within two days, brilliant that it requires no collar. Would definitely recommend this flap and wish we had got it ages ago. Totally worth the money for a much happier, relaxed cat
we bought this and it has been a godsend but my only gripe is my young cat has learnt to pull it up towards her when on in only so enabling her to get out which is not ideal if she is out when we go to bed and I want her in for the night. Wish it had two catches like the more expensive one
We ordered this for just one of our cats who goes outside the other 4 are house cats. We got a local double glazing company to fit the flap into a sealed unit in our conservatory. It looks neat & tidy & works really well & was easy to program using the manual. It may not be suitable for a very large cat as the flap size is not huge.We also needed to buy the additional fitting as it was put into glass. Really pleased with it.
I am so pleased and relieved to have found a solution to our intruder cat problems. In particular, the cat next door liked to come in and steal our cat's food and also our food! Our cat stood and watched with an anxious look on his face. My reduced bill for cat food (halved) is already paying for our new cat flap!
We were plagued by neighbours' cats who invaded our house on a daily basis, stealing our cat's food and occasionally peeing in our house. Our vet advised us to get this microchip activated pet door and it is amazing. Our cat is 6.5kg and the pet door is large enough for him (the cat flap would have been too small, this is perfect). He initially found the clicking sound of the flap unlocking slightly scary, but he soon got used to it. The pet door has many different settings as well as a timer so you can programme it to whatever you want in terms of opening times and directions. It is easy to follow the very comprehensive manual that comes with the pet door. We left it totally unlocked for a few days so our cat got used to the feel of the door and then switched on the setting that unlocks it for only our cat by identifying his microchip. It works brilliantly and is worth every penny. The zooplus price was the cheapest I could find for this pet flap. It was delivered quickly. I am delighted with the purchase and with the service from zooplus. It is worth knowing that Sureflap have a well manned UK helpline that you can ring with any questions about the product or it's operation, or questions on fitting. I was incredibly impressed with this aspect of the product, as I rang them to get advise on which size would be best for our cat, and the phone was answered quickly and they knew their products inside out.
This is a wonderful improvement for us and our 2 cats. A catflap that prevents intruders without requiring the cat to wear and lose a collar. It works on the cat's existing microchip and only allows entry to chips it recognises. Very easy to 'teach' the flap the chips belonging to our cats, as easy to install as any normal catflap and works perfectly.
This product was recommended by friends to replace an old and battered magnetic flap. The dynamic in our neighbourhood recently changed with next door moving and my "mummies boy" cat has been a wreck without "Bob" from next door to back him up when we're not about. When it arrived my husband thought it looked a bit small and flimsy - this couldn't be further from the truth! It took the cat a couple of days (me sitting one side of it with a bag of dreamies; him the other, with a face like I'd just given him a tardis and no instructions) but he got the hang of it yesterday and is so much happier. Its taken a severe battering from "Pepsi" (the worst invader) and I now have a row of metaphorical cat suitcases by the back door and NO 5am invaders. Thank you so much SureFlap!
My first impression of this cat flap was that it would be a total gimmick and never work, but I was very much proven wrong, it's fantastic! The item arrived promptly and was very easy to install (make sure you purchase the adaptor circles if you are placing in glass) and within minutes of putting into "learn mode" my kitty had stuck her nose out to investigate the door, and immediately she was registered and everything has gone smoothly since. I now have a very happy feline and no unwanted visitors spraying cat wee in my house while I'm away!! I also wanted to comment on SUREFLAPS amazing Customer Service! I had a small issue (my own fault) with the actual clear door so emailed an enquiry directly to them. Immediately I received a phone call and follow up email and a replacement part was sent out with no questions asked within 48hrs and the demonstration video on their website made swapping the part easy. Unless you have more than 32 cats (the item only registers this many!??!) then do not worry about paying the extra £30, it's well worth it!!!
I brought this larger flap because one of my cats is a BIG boy! There is no way he would have squeezed through the smaller one but this size is perfect for him. I brought this after seeing my sisters sureflap & thought it was a fantastic idea with the microchip feature. I have two cats who are brother & sister, both 14 mths old. I left it on open for anyone for 24 hrs to allow them to get used to it without the clicking sound.The boy took a while to sniff it out & eventually figured out how to push it & go through. He still needed some encouragement though. By the next morning he was going in & out like a professional. The girl was a lot more unsure. I had to hold her paws & show her how to push the flap open as the magnets are quite strong & need a fair bit of force to open. She soon figured it out but was still very wary about using it to come back in. She definitely found coming in a lot harder & I found her a couple of times crying at the flap window trying to scrape her way through! I think the tunnel from the outside may be a bit daunting. Two days later & they are really getting used to it. The lock is now on & i have put it in the mode where it has a longer locking delay for timid cats so it gives them a chance to hesitate once they have heard the click but still proceed without it clicking rapidly to relock it & open it when they move their head back again. The constant clicking can be off putting but this mode solves this little problem. I think it is a great flap. I brought it 9 wks before my holiday to give them time to get used to it but 48 hrs later & they are doing great. Neighbourhood cat that used to use my house like a restaurant now sits at the flap & looks in but cant get in anymore! Great flap, well worth the money. Great size that can be used by either small or large cats. Easily fitted with a good instruction booklet.
My name is CharlieBear, a little grey pussie cat. My mummy found me after I had been abandoned by some nasty people! Who left me near a bin on bin day, long story, but I chose my new mummy and I love her very much. But as I am getting older (just ad my 1st birthday yeh!) Plus my new big sister who is an a’wld o.a.p cat of 13years! Us two girls were starting to get unwanted bully cats coming into our home when mummy was out. It eats our food and bullied us before it left a nasty smell. So my mummy got us this new cat flap ‘Sureflap’ and it was a hundred of those pound’ies, (which is a lot of cat treats!)But I told my mummy I was worth it. So she bought one and got a man round to fit it, didn’t take him very long either, just enough time to have a brew and a bikkie or 2! Now I’m back to been my mischief self and after all I did catch mummy a few presses to say thank you DON’T SIT ON THE FENCE WORTH EVERY PENNY!!!
Great product but really wish I'd bought the larger one. All 3 of my cats struggle to get through the flap. Currently using with free entry and exit to give them a chance to get used to the tight squeeze. If your cat is over 6kg, I recommend you buy the larger one! Can't fault the delivery service, ordered on the Saturday before a bank holiday and here on the Tuesday. Excellent.
My two cats were traumatised by unwanted feline visitors coming through their cat flap, but since we fitted a Sure Flap their home is their own again.
I've had this cat flap about 2 weeks now and it's made such a difference to my cats lives and to the smell of my house! No longer can the strays get in and eat my guys food and spray wherever they feel like. Previously had a magnetic collar flap which did nothing to prevent other cats butting their way in but since installing the Sureflap the strays don't even hang about in my garden let alone come in my house. A must buy for anyone in a similar situation.