11/13/20

arrived with damaged cabin

the product is very high quality but I was very disappointed to receive it with a dented cabin... I repaired it as best as I could

09/24/19 | Nicole Lonergan

"Updated model". Inferior product

First ordered this six years ago, turns out its been updated and is now vastly inferior. The base is half the thickness resulting in a less sturdy cat tree. There are now four plush posts which are absolutely useless. There is no rope despite it being listed in the description. The "ball" is stapled on with one inch of string: impossible for a cat to play with. One of the screw attachments came off when assembling. More issues that I can't fit here!

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