This is a very comfortable lead to hold and has a really smooth reel. However we had an issue with it getting stuck after being at full length and had to manually turn the reel to start it retracting. Unfortunately our puppy has started lead biting with this one, possibly not helped by the bright colour, it lasted us just one week before she had made it unsafe to use.
Never had a retractable type lead and just love it.
Very well made piece of kit which works very perfectly and the spring is strong enough to take up any slack in the lead - therefore it does not drag on the ground or get near the dogs feet.. Also works well as a short lead with the locking mechanism. Only down side is that my lead only measures just over 7 metres so not as discribed. Should have brought the 10 metre version.