Fantastic cage
The first cage I received was broken, but Zooplus collected it and replaced it efficiently - and the replacement was absolutely fine. Luckily I discovered the breakage well in advance of my son's birthday or there could have been a lot of disappointment!
I have had hamsters before but a long time ago, and the Savic Hamster Heaven is FAR superior to any cage I've had before. And indeed to any others I have viewed recently in pet shops and online. It's much, MUCH bigger for starters with ramps, tubes and different levels to keep your hamster busy and happy.
As other reviewers have stated, the pink ramp is very steep and our new hamster couldn't climb it -but resting the bottom end on a wooden chew has reduced the gradient and she now climbs it easily. She also struggled with the slide but I placed the toilet that came with the cage next to it and Nibbles climbs on top of that and then pulls herself up the slide from there. (We're actually using the toilet as a sand bath - Nibbles loves a good dig in it! We have another corner toilet which she likes using too). I also bought a flexible wooden toy thing that you can bend into shapes to make a tunnel, stairs or bridge and have found resting this at an angle against the back of the cage between the two different platforms gives Nibbles all three options at once which makes getting around easier.
After trying out the pods for a while and various other locations, Nibbles has decided to make her nest in the tubing. I am a bit dismayed as fishing out perishable food etc is going to be tricky. But on the bright side, she is very visible in her nest and we have enjoyed watching her scrabbling about in there, moving her bedding around and sorting her food out. Luckily she still comes downstairs to use the toilet rather than weeing up there.
As others have said the water bottle does drip a little but not too much - and if you place it above the green platform, the drips won't soak the bedding so it's not a problem.
We've only had the hamster a week, but we are absolutely delighted with this cage, and I'm pretty sure Nibbles is too!