It’s empty in here!
I am totally impressed with the delivery process. I have not yet recieved this product but i ordered it very late last night and it has already been dispatched! I am also being kept up to daye with the delivery process over email which i think is a very good idea. I cant wait for this cage to come😁
This is a good size cage, although the cage dips in a lot at the bottom and so there is less floor space than you expect. The two shelves add to the space your hamster has though. However, there are a few niggles. The wheel is flimsy and the water bottle leaked and I had to replace it. My hamster slept, ate and weed/pooed in the penthouse and it stank and needed cleaning daily. Eventually I removed it and replaced it with a Savic Spelos. East to assemble, other than slightly fiddly tubes!
Arrived within 2 days of ordering. It’s huge and we had lots of fun putting it together. Our dwarf Russian is finding the ladders a bit tricky to get up as plastic and she’s slipping so have substituted for wooden ones from her old cage for better grip. She hasn’t discovered the tubes yet so plenty for her to find and enjoy.
I received this cage a few days ago. The picture on listing doesn't do it justice. The cage is HUGE!! My dwarf hamster is loving this. She is still young so doesnt know how to use the tunnels or walkways yet, but ill give her time. I'll definitely order again from Zooplus
The first cage arrived broken, however zooplus were very helpful and promptly sent a replacement. It took a couple of hours to build and I placed the pink level above the green level to make room for a 28cm wheel which is required for a syrian. My new hamster has not yet discovered the tubes and penthouse but she loves climbing the bars and is very happy! I definitely recommend this cage for a syrian hamster as they have loads to do and plenty of room to explore.🙂
After much debate over whether it was worth the money I finally decided to invest-and it was definitely worth it! My hamster is a lot happier after moving into this larger cage. It is easy to clean unlike most cages of this size so I would definitely recommend. Delivery was extremely fast (I was a little apprehensive to begin with because this was my first time buying from Zooplus) and I will be using this site again. Would recommend to any hamster owner.
Really good cage but tunnels are annoying to put together and try to clean out. Also, it's a bit pricey especially since you can get a bigger cage for cheaper. But it is a lovely cage
After much thought I decided to spend the money on this much needed home for my gorgeous hamster. It arrived broken to my disappointment but I told Zooplus straight away and they didn’t hesitate to help fix the problem!!! My hamsters still not managed to do everything in the cage because and she’s really happy now! Must admit I’m over the moon with this purchase and I wouldn’t hesitate one little bit to reorder from Zooplus with the great customer service I received:-)
This cage has got to be the best one I’ve owned since I’ve had hamsters! Its large enough for them to keep busy! My hamster hasn’t stopped exploring yet and I’ve not long had it. With the different levels and tubes it definitely offers a wide range of things to keep their little minds active.
This cage is great but some accessories that come with the cage are pretty useless such as the squeakiest wheel ever. Other than that i took out the green layer to fit in toys for the syrian hamster as it is very tight if you want to actually keep both layers on
Good cage size but had to take the tubes off as too vertical for my dwarf to climb. She also struggled with the green slope too as it's too L-Shaped rather than sloped for her to climb, extra wood shavings have helped the issue. Connecting piece of the green slope has broken too, not very strong plastic.
This is THE cage for Syrian Hamsters! Brilliant cage, good quality and well thought out. As some others have mentioned- the only thing we have had to do is remove the penthouse as the Hamster insisted on making it's bed in there, this makes it difficult to clean and the hamster tended to urinate in there. I just redirected the pipes into the bottom of the cage vis a little extension- the pipes that Pets at Home sell are compatible with these pipes.
Spent ages looking at different cages and decided on this one. It only took two days to arrive from Zooplus which is excellent. My hamster loves the cage and has explored all over it straight away. The green slide is a little tricky to get up but he has managed it once, I've added a little wooden one just in case he's struggling. All in all an excellent cage and great service from Zooplus.
I spent so long looking online for the perfect hamster cage and... I found it!! I love this cage it is so big and the design is flawless. The delivery from zooplus was also really good and arrived in a couple of days. I would definitely recommend this cage to any hamster owner!
Lovely cage, best thing about it is the big easy access door on the front, which is also an amazingly good fastening, no way at all that your hamster would be able to open it! considering how many parts there are, it was fairly easy to assemble, with helpful photographic diagram. Good strong bars but the cage itself isn't too heavy to easily move around and the deep base is great for allowing your hamster/mouse lots of digging possibilities
So impressed with this cage! Service from Zooplus again exemplary...ordered on Thursday night and arrived Saturday morning. We wanted a larger cage for our much adored Syrian hamster who is a few months old and seemed to be getting frustrated in his Ferplast Duna plus cage (biting the bars etc). I thought his old cage was a decent size but this is absolutely HUGE and provides a much better space. We have added a wooden bridge, silent wheel and a hidey house - there is loads of room and he seems very happy :) A fantastic cage at a really good price - highly recommend.
It's a great sized cage with a deep Base and strong bars. Wheel will need to be changed to larger one. My hamster loves his cage. My advice is to potty train them to go in their litter trays before you attach the tubes and house or you might find they pee in the house. My Boo sleeps in the house but gets up to pee in the litter tray. I've put lots of toys in so he won't get bored. This is an ideal cage and with the tubes you could add another cage that takes tubes if you want.
If you are deciding whether to choose a cage, I would highly recommend this one. I have a Adult Syrian hamster who absolutely adores this cage. Before I bought her this cage, she was in a rosewood cage which I do not recommend as it is very small and she used to chew the bars, no matter how many toys I put in there (I couldn't fit many in there anyway). So then I decided to buy her this cage, it can fit MANY toys/chews in there. I have lots of chews and there is still alot of floor space.
This is the perfect cage for hamsters. It gives them a vast amount of space to run around in and climb. My floor area has 2 bridges, wooden nest box, potty, wheel and still she runs around like a loon! Upstairs added long wooden bridge, cardboard tunnel, 2 hammocks, a hanging nest, 2 ledges, still plenty of room. Hammy goes crazy running round and down, even refuses to go into her ball for floor time. She'd rather climb up onto the plastic ledges than use the ramps provided though.
I loved this before our Barry had even woken up in his other cage to go in it!! The pictures online don't do it justice regarding size... It is huge!! I want to be a hamster lol. The size is the biggest plus for us, so much room to put all the toys we have bought him and still room for him to run around! Me and my boy sat there for hours just watching him explore and see him do so many different things in it compared to his old cage. So much to do and finally he is using a litter tray that's provided instead of tubes ☺ He loves it and we are so happy to see him have alot more fun instead of just chewing bars! I actually had instructions that are pretty straight forward and took me 30 mins to assemble! A must for Syrian hamsters!!! Well worth the money. Happy family ☺
The cage is great, it's spacious and provides ample equipment to get you started. It comes with effectively 3 houses including the penthouse, 2 feeding bowls, a toilet and an okish water bottle. I've replaced the water bottle now though. The only cons are the wheel is very squeaky (I replaced with an 11'' Trixie wheel, which fits fine in the cage) and the tubes are awkward to put together which makes cleaning them a pain. All in all a fantastic cage which any hammy will love! I suggest buying a wooden bridge as these are great for the hammy and also offers a way for a small hamster to get onto the platforms if they find the slide hard to climb. (My hamster has no problem with the green slide though). Just as a general piece of info, NEVER use cotton wool type bedding/nesting material for your hammy. As a summary, to quote another hillarious review, this cage is sick for my fam the ham!
it arrived really quickly and when i opened it up i found that it was HUGE!!! it did come with instructions but they weren't that clear it looks like it will be an amazing home for my hammy
The majority of hamster cages sold are too small. This one is great and meets the RSPCA size guidelines. ASSEMBLY INSTRUCTIONS: http://www.savic.be/sites/default/files/931204%20HANDLEIDING%20HAMSTER%20HEAVEN%20METRO.pdf or http://bit.ly/1V9XaYl
I cannot recommend this cage highly enough! My young Syrian hamster used to spend most of her evenings gnawing the bars of her (much smaller) cage and figuring out ways to escape. Now, she spends most of her time exploring the cage and running on the fantastic wheel that is provided. The cage is sturdy, roomy and beautifully designed. My only criticism is the green ladder (slide) that connects to the highest level. After a few slippery attempts she manages to climb up there but struggles to get down as it is far too steep for her. I will have to buy a connecting bridge/ ladder, to connect the two levels. Anyway, overall a fantastic purchase and good value for money. Contented pet and owner!
Brilliant cage plenty of room.for hamsters to play
I recently bought this cage for one of my hamsters after she became withdrawn and jumpy in her Alexander. I figured this cage was still a really good size for her without being too over the top with space. It's a great cage, nice and roomy, comes with everything you need to get started (minus the bedding, food and the actual hammie) and is fairly easy to put together. The wheel it comes with is a little small for larger Syrians but is great for a dwarf hamster and the are larger wheels available with zooplus anyway. The door on the front is perfect so you can clean large areas of the cage without having to take it all apart. The door and the clips for holding it the the base are quite stiff to use but this is no issue and makes me more confident that my hamster won't try to make her escape! My only issue with this cage is that it doesn't come with tube stoppers, however, I have been able to order these from elsewhere. Anyway, brilliant cage plus the tubes are compatible with all savic and ferplast cages so you could even connect this cage to another if wanted.
I bought my son a hamster and cage for his birthday and soon realised the cage was too small.....so after looking on the internet all evening we decided to buy the Hamster Heaven ...its huge !! Reasonable price and very fast delivery ....even the delivery driver was pleasant :-) Cloudy the hamster seems to love it , racing around everywhere , climbing the bars , running on the wheel . She hasn't tried the tubes yet but I'm sure they'll be a hit too. Only downside was there were no instructions which would've been a help .
A luxury home for any hamster lots to play and hide tubes sliders even a roof top penthouse we love it only down side is it can be fiddily to clean and you need to get a larger wheel if you have a large hamster .
This cage is brilliant and perfect for new hamster owners as it comes with nearly everything you need for a hamster (apart from chews and toys and obviously you need to buy food etc). It meets the cage size standard for 1 Syrian hamster and I think 2 dwarf hamsters (I'm not sure)? The only cons are that it takes ages to clean and the water bottle leaks so much, so you might need to buy a new one. Over all in my opinion I think this is one of the best cages out there! (I have a Syrian and he is in love with it)
Both my hamsters have these and they love them loads of room and sturdy. It meets RSPCA guidelines for a hamster cage which means happy hamsters. I'm going to be buying another soon.
I'd never owned a Syrian hamster before & wasn't aware of their space requirements & wheel size this truly is the most amazing cage ive ever owned my hamster Peaches absolutely loves it there's plenty of floor space for her to run around & a big plus it comes with everything you need water bottle food bowls penthouse sleeping apartment there's lots of room for accessories the only major drawbacks are the tubing I've had to cap the outer tubing off as my hamster kept blocking them & getting stuck worst thing about this product is NO ASSEMBLY INSTRUCTIONS!!!! I'm not stupid but there was a fair amount of swearing but I love the bright colours the fab double lock door to prevent escapes & she's completely safe from my cats oh & you can fit a 28cm Trixie Wheel in there too what more could you want :))))
Great cage for my Syrian hamsters - love the size and layout, would definitely recommend!
I've had this cage for about 3 months now, the first one did arrived damaged but zoo plus sent another one out strait away so very happy about that, the cage is massive! I love it, I don't use the tubes that go up and round just because I want to save on how much I have to clean but I do have the tubes that go up to the pent house, which my hamster loves! It's very spacious up there. Also handy because I clean the bottom half of the cage out whilst he's sleeping away! Hes probably just fully grown now and manages the tubes fine, he does actually use the green 'slide' to walk up but he doesn't bother with the pink ladder I think it's too steep, but doesn't bother him he just uses the bars. It's a good sterdy cage and I'm very happy with the price and the quality of product, the added extras are a bonus. I would definitely recommend this hamster cage.
The first cage I received was broken, but Zooplus collected it and replaced it efficiently - and the replacement was absolutely fine. Luckily I discovered the breakage well in advance of my son's birthday or there could have been a lot of disappointment! I have had hamsters before but a long time ago, and the Savic Hamster Heaven is FAR superior to any cage I've had before. And indeed to any others I have viewed recently in pet shops and online. It's much, MUCH bigger for starters with ramps, tubes and different levels to keep your hamster busy and happy. As other reviewers have stated, the pink ramp is very steep and our new hamster couldn't climb it -but resting the bottom end on a wooden chew has reduced the gradient and she now climbs it easily. She also struggled with the slide but I placed the toilet that came with the cage next to it and Nibbles climbs on top of that and then pulls herself up the slide from there. (We're actually using the toilet as a sand bath - Nibbles loves a good dig in it! We have another corner toilet which she likes using too). I also bought a flexible wooden toy thing that you can bend into shapes to make a tunnel, stairs or bridge and have found resting this at an angle against the back of the cage between the two different platforms gives Nibbles all three options at once which makes getting around easier. After trying out the pods for a while and various other locations, Nibbles has decided to make her nest in the tubing. I am a bit dismayed as fishing out perishable food etc is going to be tricky. But on the bright side, she is very visible in her nest and we have enjoyed watching her scrabbling about in there, moving her bedding around and sorting her food out. Luckily she still comes downstairs to use the toilet rather than weeing up there. As others have said the water bottle does drip a little but not too much - and if you place it above the green platform, the drips won't soak the bedding so it's not a problem. We've only had the hamster a week, but we are absolutely delighted with this cage, and I'm pretty sure Nibbles is too!
The Hamster Heaven is a nice, large sturdy but the shelves are not very good for big Syrians as they take up a lot of the cage but are a bit small for them so I took mine out. I really like the large front door and how easy it easy to remove the top section for cleaning. The much cheaper Alaska cage is actually taller so a good option for a tighter budget & more space height wise
My hamster (panda hamster Syrian) absolutely loves this cage.. It's bigger than anything iv ever seen before in a regular zoo shop, and the pictures doesn't even do it justice... It doesn't come with instructions but I only spent about 30 min putting it all together just by looking at the picture on this page :) it got plenty of room and paths for the hamster to explore and comes with a lot of hiding places and even a toilet! I simply love this metro heaven cage and so does my panda :) Zooplus also have really good costumer service as they replied to my mail, that I sent late at night, in the morning... the shipping was quick as well! Absolutely recommend this for Syrians... But I think it's probably a bit big for dwarf hamsters :) just my personal opinion :)
Dis cage is bear sick for ma fam the ham!
Heidi my syrian hamster loves this new cage! She absolutely adores the big wheel and spends lots of time running. I think the tunneling in the picture going from the pent house over the top of the cage and onto the pink level is far too long, and can(according to other reviews)cause hamsters to pee down the tubes so I made the tunnels much shorter. Some people have said the tunnels are too small, but I disagree, as Heidi- a small/medium sirian can turn around in them. This is overal a great cage, and Heidi loves the space and toys!