Lovely big cage, but stairs/ramp useless.
Great sized cage, lovely colours, nice quality. My hamster loves the penthouse, spends most of her time up in there.
My only complaint is that the stairs and ramp to the second levels are absolutely useless, apart from looking pretty. Mine is a large Syrian and she can't get up them as they're far too steep and is scared to come down them. Savic need to sort this problem out and offer a solution to people who have already spent a lot of money on these cages! At the moment, my hamster is less than a year old so can struggle upstairs by pulling herself up side bars, but she shouldn't have to and an old hamster just couldn't manage it, you'd need to buy or make your own ramps, which is ridiculous for such an expensive cage. Much better version than the old Heaven cage though, where the shelf screws just break all the time.