Terms of Use

These Terms of Use apply to your online customer account on zooplus (hereinafter referred to as "zooplus Account"), a service provided by zooplus AG, Sonnenstrasse 15, 80331 Munich, Germany (hereinafter referred to as "zooplus").

The registration and use of the zooplus account is intended for private customers only, residing in the territory of the European Economic Area, Switzerland, Norway and the United Kingdom. By registering on zooplus and using the zooplus account as well as the other services provided by zooplus, you agree to the following Terms of Use:

I. zooplus account

  • 1. Registration

    1.1 The zooplus Account is intended for individual persons registered by name. For this reason, registration is required prior to use. The required fields of the online form must be filled in truthfully by the user. It is not permissible to enter names or addresses of third parties or a pseudonym. After registration, the user may use his/her zooplus account by entering his/her access data email address and password). The user may use his or her access data to access other zooplus services.

    1.2 Registration is only possible for persons of legal age. Each user may only create one zooplus account.

II. My Pet Profile

The My Pet Profile programme (hereinafter referred to as "My Pet Profile") is one of the services offered by zooplus. I n total, you can create up to 10 Pet Profiles. You can edit or delete your Pet Profiles(s) at any time. The zooplus account will remain in existence regardless of the creation of a My Pet Profile until deleted by the user or by zooplus.


Status: 06.07.2021