Title
The product itself is actually good, but ZooPlus’s service is terrible. Unfortunately, you can only rate the product, not the service, even though that would be useful. I waited weeks for my items, as delivery only succeeded after several attempts. I had to reorder at ZooPlus’s request, and at a higher price. Not to mention how many times I had to call customer service and how many emails I had to send them because of all this.