1475 reviews forCat Mate Filter

You have to check the 3rd photo where they explain (in English, no less) that the filters you’ll receive aren’t necessarily the blue ones you think you’re ordering, but another model (the white ones) which are just a piece of foam (with a lot less charcoal, by the way). According to customer service, who I contacted today, they only send the white ones now and apparently it was up to me to check the text on the 3rd photo... But the price is still the same as for the blue ones!!!

I ordered Cat Mate filters and to my great surprise, I received generic Closer Pets filters without being notified. I find this practice dishonest, especially since my cat refuses to drink since I replaced the filter. Probably a taste only my cat could explain. I think I’ll have to throw them away. So I’ll probably order other filters. If it turns out I get the same ones again without being told, I’ll close my account for good.