PetKit Eversweet Solo SE Drinking Fountain

I got this fountain and my pet took to it straight away. It’s really quiet, the water stays clean and free from limescale for ages thanks to the filter. Brilliant. But after less than 15 days of use, the problems started. The pump, which works by induction, stopped working. Or it works randomly. Honestly, it’s a nightmare. I contacted customer service and got no reply from Zoo Plus. It’s just not on.

I was first won over by the fountain. I needed a replacement fountain for my cat because he only drinks from fountains. He quickly took to it. This fountain is super quiet and cleaning it is a breeze. So it was a success. Except, after 14 days of use, the hassle began... the induction pump works randomly. In short, a nightmare. I found my cat trying to drink from the fountain when there was no water left. I'm trying to contact customer service.

I bought this fountain hoping it would encourage our cat to drink more, to make the water more appealing. She never drank from it, not even once! Honestly, a completely useless purchase!

I bought this fountain because it was advertised as "wireless" and I don't have any sockets in my kitchen for it. But it's not wireless at all, it's just that the pump uses a different technology than what we're used to. Plus, there's not even an adapter to connect the USB cable to a power socket. In short, €40 down the drain as far as I'm concerned.

No plug!!! Just a USB cable... handy!