54 reviews forSureFlap Microchip Pet Door Connect

Still the same problem since 2018. Doesn’t work in modern doors with fire protection. The chip reader works maybe 1 time out of 20 when the cat wants to come in. Going out is fine since the reader is on the inside. Good idea but the quality is too poor. For over 3200 SEK with the mounting frame, I had high hopes.

8 out of 10 times, the cats' chip isn't read, even though the batteries are brand new alkaline ones. The app is also useless, as updates are delayed by several hours. To be sure the cat can get in, you have to disable the lock and use it as a manual cat flap, which you might as well have bought for 100 kr.

The product is offline more often than it's online. As long as it's offline, I can't change the curfew by phone, which really annoys me.

This is really a bad cat flap. It was the first one we bought, and we seriously regret not just getting a cheap one for 100kr that has the same functions (though manual and without an app). You can actually count on the cheap one to work! Within a couple of months, this one started draining the batteries in no time. We had to buy new, very expensive batteries every week. Then it generally started acting up and locking the cats out (we had set it so the cats could ALWAYS get in).