85 reviews forSureFlap Microchip Cat Flap Connect
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Top local reviews
Very good
Easy to instal, works as described. Our relatively small cats didn’t take long to learn to use it. It does click so if you have a cat who objects to snappy / clicking noises it might be an issue, but ours will sit next to us while we use power tools so it was no problem for them. Best of all, the big bad bully cat who kept coming in and terrorising ours is now kept out. Highly recommended.
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At last!
I didn’t think my daft cat was going to get it but after almost 6 weeks he’s had a eureka moment and ‘by Jove he’s got it’! We have one cat on a special diet so now he’s learned which bowl is his and all going well. Great idea just give it time and they will get it eventually. Only one design flaw is when on trainer mode the light constantly flashes draining the battery and as with our stupid cat got through lots during that phase.
Reviews from other countries
||Germany
Futterautomat 400 ml
Highly recommended
Very good feeder, both of our cats immediately accepted their own one.
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View original||Czechia
Handy little gadget
Works just as described. All the cats got used to the feeders very quickly. All it took was putting their favourite pouch inside and letting them sniff it. They knew it was there, just had to figure out how to get to it. A couple of times they jumped when the lid opened, but their desire for their favourite pouch was stronger. There's no smell of food at all in the flat. I already have 3 feeders for cats on different diets (one tomcat on urinary, another tomcat on no special diet, and two cats on gastrointestinal).
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||Spain
Comedero automático 400 ml
Don't even think about buying this feeder
Fails within a year or less. Sure will only replace it once, even if it breaks again after a few months. Look for another brand. It's a rip-off.
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View original|Switzerland
Futterautomat 400 ml
Cleaning, removal of side windows
Cleaning is a nightmare, there's mould and you can't remove the side windows either. I paid 170 CHF for it, and it's definitely not worth it.
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||Denmark
Sæt: Kattelem Microchip & Hub
Constantly fails
8 out of 10 times, the cats' chip isn't read, even though the batteries are brand new alkaline ones.
The app is also useless, as updates are delayed by several hours.
To be sure the cat can get in, you have to disable the lock and use it as a manual cat flap, which you might as well have bought for 100 kr.
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||Belgium
chatière blanche
Very tight fit for an adult male
Easy to install.
Works well.
It's a shame there doesn't seem to be a LARGE version available.
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||Italy
bianco
Cat flap
The little door works well.. It almost completely lacks instructions for setting the opening and closing times.. It doesn't show whether the cat has gone through and whether it's inside or outside..
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View original||Switzerland
Works perfectly
I've had the feeders for 2 years now and they work perfectly! I accidentally dropped one on the floor and it broke, but that was my fault.
The batteries last a really long time, and the cats accepted the feeders straight away! Now my cat with the special diet can't steal the other cat's food anymore, and vice versa ;-) Best investment ever!
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|Germany
Sureflap weiß
Brilliant cat flap and brilliant service
Cat flap in use with 2 cats for 11 years. Scanning the microchips is easy to understand and do, the flap was installed quickly and works reliably. After 11 years, the 4-way lock has worn out and falls out if a cat goes through too quickly. Had a chat with extremely friendly customer service, and now they're sending me a replacement lock free of charge. There really is still quality and service in Germany. Thanks.
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View original||Netherlands
It takes a bit to figure out how it works, but it works perfectly
Works great.
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View original|Germany
Futterautomat 400 ml
Never again!!!!
Plastic nightmare with completely unsuitable bowls. Constantly breaking and unreliable.
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View original||Sweden
Automatisk matare 400 ml
Doesn't close fast enough. Completely pointless.
Hi
I have two cats. One of them has this kind of feeder, but an older model, and it works perfectly. It closes quickly when she leaves. The new one I bought for my other cat, who needs veterinary food, takes much longer to close (even on the fastest setting!)
It takes more than 5 seconds before it even starts to close! The first cat learned on day one that if she queues up, she can eat the rest of the food, which is basically everything. So the new feeder is completely pointless.
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View original|Germany
Futterautomat 400 ml
Food thief – NO MORE!
After I adopted a fairly young wildling (~1.5 years old) from the area, word apparently got around in the cat community that there’s a 5-star walk-in buffet at my place, and managing that overnight was pretty time-consuming and cost me a lot of sleep. The Surefeed worked brilliantly – the troublemakers are left standing in front of a locked flap, and the little rascal is much more relaxed now that he knows there’ll still be food later on.
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View original||Germany
Futterautomat 400 ml
Tears of joy from excitement
My senior likes to pace himself with his food. For the past few weeks, we've had a new rescue who inhales anything edible in seconds.
No chance Grandpa can leave his bowl for later anymore.
The automatic feeder was our hope…
It took less than 10 minutes for the senior to figure out how it works. Lid up – favourite treat – done. The feeder is super quiet and registering only took a few seconds.
I'm thrilled.
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View original||Netherlands
Voerautomaat 400 ml
The wet food stays fresh all day
I've been using this feeding bowl for years. Very satisfied. I work during the day and my cat eats small amounts throughout. The food doesn't dry out in this bowl, flies can't get to it, and I don't have any issues with the smell coming from the food. The bowl runs on batteries, but I only need to replace them at most twice a year. There's an indicator that shows when the batteries need replacing. Installation is easy.
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View original||Germany
Futterautomat 400 ml
No chance
My three cats have been refusing to eat from the feeders for days now. The lids are still open so they can get used to them first... No idea why they're acting like this?! Really hope this changes soon.
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View original||Italy
400 ml Distributore
Warning, it's a scam!!
Terrible product. While struggling to get my cat used to it, I realised that the mechanism didn’t close when the other cat arrived. Customer service suggested a reset, but it didn’t work. In the end, I never used it because it didn’t work, no refund, no help with exchanging the product. Over €100 down the drain.
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View original||Germany
Sureflap weiß
Overall a good product, but an important note
The flap is well made, and the closing mechanism is fairly quiet too. Installation was easy. But here's an important tip:
The instructions assume it never rains or gets stormy. That's not the case here. Before fitting the outer panel, you should definitely seal all around the cut-out in the door with silicone, otherwise when it rains, water will get into the wide gap between the outer panel and the tunnel and soak through the door from the inside!
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