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10 kg

3 cats got severe diarrhoea and 2 didn't like it – but fantastic service from Zooplus.

After looking into the matter more closely, I can see that a lot of people are experiencing the same problem after changes to the food's recipe. I had to switch urgently to a gentle diet (Concept for Life Gastrointestinal and Canikur) to get their stomachs back on track. Zooplus' customer service responded incredibly quickly to my complaint and immediately sent a credit note for the full amount. Fantastic service, but I can't recommend the food.

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