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Not as good as expected

The crate was delivered as expected but I hadn't really done my homework. There is no handle to lift the box up with. The extendable handle shown in the photo is only for pulling and useful when wheels are fitted, these are additional. Also the plastic used on the crate itself is brittle, my 6 year old daughter managed to create a crack in the crate when pushing the extendable handle back in. I would not recommend and suggest you try some of the other products.

product quality is criminal

Stay away from this product. The quality is below poor. The plastic is of the worst quality, breaks like glass and should never be on the market. Warranty is non existent. When I made a claim and was first asked how much my dog weights when that didn't work with a puppy It has been declined as mechanical damage caused by myself. This product is a health hazard for any animal and should never be allowed on the market.I recommend the Karlie transporter NOMAD XL the quality is 1000% better.

Reviews from other countries

B 52 x T 72 x H 51 cm (Grösse 4)

Not IATA compliant – rejected by SWISS

This box, which SWISS had previously accepted in writing, was not accepted by SWISS at check-in in Zurich because the ventilation openings were too large. They are about 10mm x 45mm, but are only allowed to be 25mm x 25mm. We had to buy a box from SWISS (CHF 280!!) which was much too big. Enquiries to SWISS, Trixie and Zooplus as to why a supposedly IATA-compliant box was not accepted went unanswered.

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B 73 x T 104 x H 75 cm (Größe 7)

Lots of plastic, little safety

Unfortunately, the lock can be opened from the inside, or it falls off when the dog unclips the cover plate from inside (not available to buy separately). Previously, the "windows" were made of mesh, but now they're just plastic. Sadly, the quality is not convincing.

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