17 reviews forStepway Pet Stairs

I found this product impossible to construct alone, it said there are screws included and no hammer is required, there are very small nails and a hammer is most certainly required, there are no screws at all. Nails going into cheap chipboard as anyone knows will soon loosen and the entire set of steps will fall apart, this set of pet steps is certainly NOT stable in any way. The description of these steps in the advert is not true and I cannot recommend them to anyone that cares about their pet.

I bought the bigger version around 1 year ago to match the height of my bed. I had the smaller version before. My cats are normal weight and use is as it is attended to use and 1 loves to sit on top. Today when moving it to change bedding I realised the lowest step broke in the middle and can’t be put bavk into place. Mdf is very thick and sturdy but my cats do not use it at the same time and weigh around 4 kg. What would be like for a dog? Ordered already new steps.for a lower price

The item arrived damaged, having broken through the first box. The wood chipping has been broken and crumbled on corners so badly that I'm not sure it could take the mechanical stress of nailing into it to assemble the item. And now the soft covering has splinters and bits of chipwood stuck in it. Currently waiting on customer service to help me rectify this.

I was disgusted with this prododuct. It is an MDF Flat pack kit so badly designed it couldn't even be be put together. It uses small tacks to hold it together that would not support the weight of any dog. I wouldn't even get my 5 kilo dog to test its safety. Its the first item from Zooplus that I have been disappointed in. Their quality is normally excellent on their goods.