Stepway Pet Stairs

I found this product impossible to construct alone, it said there are screws included and no hammer is required, there are very small nails and a hammer is most certainly required, there are no screws at all. Nails going into cheap chipboard as anyone knows will soon loosen and the entire set of steps will fall apart, this set of pet steps is certainly NOT stable in any way. The description of these steps in the advert is not true and I cannot recommend them to anyone that cares about their pet.

I bought the bigger version around 1 year ago to match the height of my bed. I had the smaller version before. My cats are normal weight and use is as it is attended to use and 1 loves to sit on top. Today when moving it to change bedding I realised the lowest step broke in the middle and can’t be put bavk into place. Mdf is very thick and sturdy but my cats do not use it at the same time and weigh around 4 kg. What would be like for a dog? Ordered already new steps.for a lower price

The item arrived damaged, having broken through the first box. The wood chipping has been broken and crumbled on corners so badly that I'm not sure it could take the mechanical stress of nailing into it to assemble the item. And now the soft covering has splinters and bits of chipwood stuck in it. Currently waiting on customer service to help me rectify this.

I was disgusted with this prododuct. It is an MDF Flat pack kit so badly designed it couldn't even be be put together. It uses small tacks to hold it together that would not support the weight of any dog. I wouldn't even get my 5 kilo dog to test its safety. Its the first item from Zooplus that I have been disappointed in. Their quality is normally excellent on their goods.

The quality and delivery time are excellent. In my opinion, the product has never been tested on older Frenchies (French Bulldogs). Their legs can't keep up and their bodies are too bulky for small steps, and going down is impossible. These dogs jump from step to step. Some packaging even shows a Frenchie, which is NOT appropriate for this product. This is going straight in the bin.

The quality and delivery time are excellent. In my opinion, the product has never been tested on older Frenchies (French Bulldogs). Their legs can't keep up and their bodies are too bulky for small steps, and going down is impossible. These dogs just jump from step to step. Some packaging even shows a Frenchie, which is NOT appropriate for this product. This is going straight in the bin.

Too much variation in the riser heights and the first three risers are too big, sticking out 2 cm past the steps. Delivered with nails!!! Please use screws instead... In short, mediocre.

What a useless thing, putting it together myself was too flimsy. Zooplus provides very good service and sorted this out properly.

Already in the bin. Waste of money.

A disaster. Terrible quality. The instructions are so poor that even my guinea pig, who’s exceptionally clever, couldn’t figure them out. The cover doesn’t fit the <> at all (since that’s the name you gave it). If I’d been smarter, I would’ve just put a box on the floor so my dog could join me in bed. I don’t recommend it, unless you’ve got money to burn and time to waste. Sending cuddles to all the furry ones!

The plywood frame is well made, but the cover is not only stained, it's also too small, so it's not possible to fit the ladder. I took some photos to show what I mean.