Used to be better
The quality, like with so many other things, has gotten worse over the years, but this version is still better than their main line (the all-black one) and products from other companies. This is my fourth Flexi for the dog in five years – the last one broke after just three months.
The tape snags and sometimes won’t retract, starts acting up pretty quickly. You have to pull it back and forth anywhere from a second to a minute before it sorts itself out. This time, a screw fell out after a few months. The plastic on the handle also seems more brittle.