Cat Mate 221 Large Cat Flap

I bought this cat flap to install in a wall. Previously, we had another brand that worked really well but was a bit small. The tunnel system is perfect, but the 4-way locking system is not only fiddly but also doesn’t work. If you leave it open in just one direction, the cats still manage to get through the other way and they’ve torn off the seal.

The larger sliders, which would be easy to use, are unfortunately installed on the inside, so that only the smaller, awkward sliders are available on the front of the flap, which are very cumbersome to handle. Also, the label on the flap could only be read correctly from the inside. In my opinion, this is an assembly error. Unfortunately, the photos in the online listing are unclear and, in my view, misleading. Enquiries with customer service were not satisfactory.