226 reviews for96 x 85g Gourmet Perle Pouches Wet Cat Food + 12 x 85g Wet Cat Food Free! *
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||Germany
Forelle, Truthahn, Ente, Wild in Gelee
Some sachets with jelly inside
Not all of them were in sauce. Some were also sachets with jelly.
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||Belgium
mix de poisson en sauce (4 variétés) + tendres morceaux de la mer en sauce (4 variétés)
Defective packaging
I've ordered this product many times, my cats love it. Unfortunately, the packaging has recently changed and the packs are poor quality, many are no longer leak-proof! Result: food all over the box, a horrible smell, and I have to check each pouch, clean the ones that are intact, and throw away at least ten in the bin. I won't be ordering again.
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|Portugal
Pack económico: 2 x Vaca, frango, salmão, atum em molho
Wouldn't repeat
In the last 3 orders, all of them arrived with torn packaging and a bad smell.
On top of that, in just one year, the price for the same packaging went up by more than 50%.
The product has neither quality nor value.
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View original|Germany
Forelle, Truthahn, Ente, Wild in Gelee
Poor packaging
My cats absolutely love this product, but with the last 4 orders, several pouches were always damaged, and of course the box was messed up too. Still, it doesn't change the fact that my cats only want to eat this food. Best regards.
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|Poland
Rybny Mix w sosie
Damaged sachets
A few sachets in the bulk pack were burst. The rest were soaked with what leaked out and had already gone off. The lady on the helpline offered a €5 compensation. That's nowhere near enough for all the mess and stink I had to clean off the other sachets.
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View original||Netherlands
Vismix in Saus
Worthless
I do not recommend this product. 96 sachets in a cardboard Gourmet box. Sounds convenient, but it isn’t. The sachets were partly torn or tear easily, which means food spoilage and bad smells. Some sachets were as swollen as can be. Out of the 96, I had to throw away at least 25 due to tears or swelling. It’s better to buy a large pack (if you choose that), but with boxes of a maximum of 12 sachets each. Easier to store. I will never buy this Gourmet pack again.
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View original||Netherlands
Vismix in Saus
The taste has changed
My cats used to love Gourmet Perle. Now neither of them likes it anymore. I think something has changed in the recipe.
Such a shame, because now I have to look for food they will still eat.
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View original|Germany
Forelle, Truthahn, Ente, Wild in Gelee
Leaking pouches
In my last 3 orders, up to 6 pouches were damaged each time. Manufacturer's fault, the box was fine. Disgusting and an expensive hassle.
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View original||Germany
Forelle, Truthahn, Ente, Wild in Gelee
Packaging
Several packs were not properly sealed.
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View original|Germany
Forelle, Truthahn, Ente, Wild in Gelee
Defective bags
I had more than 20 faulty bags in one box. If you buy the box of 60, most of the bags are usually fine.
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View original|Poland
Wołowina, kurczak, łosoś, tuńczyk w sosie
Damaged sachets
The packaging was crushed and 16 sachets were damaged, with their contents leaking into the box. A few sachets later turned out to be spoiled as well, they had swollen up. The main (bulk) packaging wasn’t damaged, so it’s not the courier’s fault—something must have happened during packing. It could also be due to poorly sealed sachets during production.
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View original||Germany
Forelle, Truthahn, Ente, Wild in Gelee
Poor quality!
I’ve ordered Gourmet Perle in jelly four times at intervals, and here’s what happened: In the packaging, which was undamaged, there were 5–30 torn sachets and the food was scattered all over the box. I complained every time and zooplus was very fair, but Nestlé doesn’t seem to care at all. The quality of the cat food in jelly is also poor. Huge, hard lumps, and now they’re even raising the prices.
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View original||Germany
Forelle, Truthahn, Ente, Wild in Gelee
New packaging – just problems
Since the new packaging arrived, the packets have been bursting open one after another. In this box, a total of 7 packets were torn open.
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