I'm gutted, even though it's a great product
Unfortunately, like only 1 other reviewer, this product seems to be ineffective for my situation. Bought 2 and the greedy cat took to it immediately, but the one who likes to graze won't go near it. He doesn't want to put his head under the arch, and the motor sound terrifies him. Alas, I was so excited for this and feel really sad. Otherwise it's a great product.
I didn’t think my daft cat was going to get it but after almost 6 weeks he’s had a eureka moment and ‘by Jove he’s got it’! We have one cat on a special diet so now he’s learned which bowl is his and all going well. Great idea just give it time and they will get it eventually. Only one design flaw is when on trainer mode the light constantly flashes draining the battery and as with our stupid cat got through lots during that phase.
A problem solved
I put a few treats in the bowl and my cat's chip was registered straight away. The learning process is well designed. My fussy grazer learned to use this within a few days. Now I can leave her food down, safe in the knowledge my other cat - an ex-stray, rubbish bag raider who is *always* hungry - can't steal it.
Only negatives are the box wasn't glued together properly and fell apart when opened. And I find the open/close switch sometimes doesn't register it was pressed.
I bought these because the pup kept stealing the cat's food and one cat would lick all the juice off her sister's food!
It is a really good product and only got 4 stars because it just won't read the cat's microchips so they've had to wear collars and use the discs intead.
I have since moved to the middle east and we have had a phalax of ants makings an exploratory foray in to the kitchen - the seal has kept the ants out of the dishes! And those ants are tiny, like a grain of sand :D
Fantastic idea, but much too big
Very disappointed that the unit as a whole is sooo big and bulky. The plastic bowl itself is 0.4litre but the whole unit it sits in is huge. But overall the product is a great idea, food is completely sealed so great to keep flies away in the summer, and does help keep food fresher longer. Would definitely recommend, but I wish SureFeed would make a more compact version, a smaller unit with a smaller bowl (closer to 0.2l). I have 6 ceramic food bowls down at one time (all 0.2l), and they don't take up very much floor space at all, but if I were to have six of these units down, they would take up way too much floor space! I also like to put a couple bowls up high, but these are much too bulky to be able to do that