Reviews from other countries
||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
both the lifespan of the container and the batteries is completely wrong
I've had the feeder for 2 years now... They say with Duracell the batteries last 6 months, but honestly it's more like 3 months. And the feeder is supposed to last 6 years, but in reality it's more like 2 years because the motor has already broken down.
Also, it's really inconvenient for a Maine Coon to eat from it because the arch gets in the way a lot.
So if you're still considering buying it... DON'T do it if you have a large cat.
This review has been translated.
View original||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Fantastic
Costs a bit, but you get something good in return! My cats needed a little time to get used to the feeders, but now it's great—no more eating from each other's bowls, and they can just eat whenever they want without the other cat joining in.
This review has been translated.
View original
||Netherlands
Voerautomaat 400 ml
money down the drain
For this price, I really expected it to have a rechargeable battery, but instead you still have to use batteries, and a size that no one ever has at home. The part that hangs over the tray, in my opinion, hangs very low. My cat doesn't dare go under it, even after weeks of trying. Really a shame for such an expensive tray.
This review has been translated.
View original||Netherlands
Voerautomaat 400 ml
Amazing
Very satisfied.
I have two cats that need special kibble, so this is ideal, but now I notice that sometimes it gets stuck.
I've had it for 5 years now.
This review has been translated.
View original||Germany
Futterautomat 400 ml
Serves its purpose, everything else is disappointing
I've been using the machines for 3 months now. The bowls are too deep and the divided one (which I unfortunately need) is way too small. Otherwise, everything is plastic, the required batteries are from the last century – a rechargeable version would be much better – and one of them only works when it feels like it. At least each cat only eats the food meant for them... Price/performance is completely over the top.
This review has been translated.
View original
||Switzerland
Katzenklappe (nur mit SureFlap Hub nutzbar)
Good idea and lots of features, but unfortunately unreliable
Advantages
Customisable settings for different cats
Quick relocking is generally very practical
App with status, activity tracking, and timer control
Hub and setup are generally straightforward
Fail-safe mode available for empty batteries
Customer service responds and tries to help further
Disadvantages
Exit detection on my device is unreliable
At times, my cat couldn't get out anymore
The error only occurred from inside to outside
Restart required by removing the batteries
This review has been translated.
View original||Netherlands
Voerautomaat 400 ml
Money down the drain, unfortunately
For this price, I really expected it to have a rechargeable battery, but instead it runs on batteries—and not even a standard size, but one that hardly anyone has at home and is only sold in DIY stores.
I also find it really disappointing that the chip section can't be adjusted in height. It hangs very low, so the cats have to really crouch down to reach the food. Unfortunately, mine just won't do that, even after weeks of trying.
Such a shame :/
This review has been translated.
View original||Sweden
Foderautomat 400 ml
Works well
After training to get my cat used to being comfortable with the flap opening
This review has been translated.
View original||Germany
Futterautomat 400 ml
Highly recommended
Very good feeder, both of our cats immediately accepted their own one.
This review has been translated.
View original||France
distributeur de 400 mL
Revolutionary
Kibble stays dry, pâté always moist. No more flies buzzing around, no more stealing each other's food. Brilliant.
This review has been translated.
View original||Czechia
Handy little gadget
Works just as described. All the cats got used to the feeders very quickly. All it took was putting their favourite pouch inside and letting them sniff it. They knew it was there, just had to figure out how to get to it. A couple of times they jumped when the lid opened, but their desire for their favourite pouch was stronger. There's no smell of food at all in the flat. I already have 3 feeders for cats on different diets (one tomcat on urinary, another tomcat on no special diet, and two cats on gastrointestinal).
This review has been translated.
View original||Spain
Comedero automático 400 ml
Don't even think about buying this feeder
Fails within a year or less. Sure will only replace it once, even if it breaks again after a few months. Look for another brand. It's a rip-off.
This review has been translated.
View original|Switzerland
Futterautomat 400 ml
Cleaning, removal of side windows
Cleaning is a nightmare, there's mould and you can't remove the side windows either. I paid 170 CHF for it, and it's definitely not worth it.
This review has been translated.
View original
||Denmark
Sæt: Kattelem Microchip & Hub
Constantly fails
8 out of 10 times, the cats' chip isn't read, even though the batteries are brand new alkaline ones.
The app is also useless, as updates are delayed by several hours.
To be sure the cat can get in, you have to disable the lock and use it as a manual cat flap, which you might as well have bought for 100 kr.
This review has been translated.
View original
|Germany
2x SureFeed Ersatznäpfe, 400 ml, Edelstahl
Rubber seal broken
We bought the bowls in December, and now the rubber seals are broken—and I even cut myself while washing them. This is definitely not what we expected.
This review has been translated.
View original
|Germany
Luftdichte Futterschale 400 ml
Great idea, but the technology lags a bit
Overall, the device is a clever solution. As long as you don’t have a completely black cat. My cat is entirely black and apparently the sensor doesn’t recognise her, so she ends up sitting in front of a bowl that’s always closed. I’m sure this could be improved. We use the system without a microchip.
This review has been translated.
View original||Switzerland
Sparpaket: 2 x 400 ml Futterautomat
Works perfectly
I've had the feeders for 2 years now and they work perfectly! I accidentally dropped one on the floor and it broke, but that was my fault.
The batteries last a really long time, and the cats accepted the feeders straight away! Now my cat with the special diet can't steal the other cat's food anymore, and vice versa ;-) Best investment ever!
This review has been translated.
View original|Germany
Futterautomat 400 ml
Never again!!!!
Plastic nightmare with completely unsuitable bowls. Constantly breaking and unreliable.
This review has been translated.
View original|Belgium
distributeur de 400 mL
Brilliant, even after 8 years of use
I've had them for 8 years now and they're really brilliant! The only thing is that cleaning can be a bit tricky because of all the nooks and crannies, but once you get used to it, it's grand.
This review has been translated.
View original
|Belgium
accessoires : 2 bols de remplacement, 450 ml, vert
Missing the partition
I had to order new bowls because the old ones were really worn out over time (8 years), but the new bowls don’t have the divider like before, which is a real shame. The water from the wet food runs into the kibble and the kibble ends up looking awful. So my cat doesn’t want it anymore... I have to throw the food away, which really bothers me.
This review has been translated.
View original