635 reviews forSureFeed Microchip Pet Feeder Connect
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|Poland
Automat na karmę 400 ml
Makes life easier
Bought with my cat in mind, who has chronic food intolerance, needs to take medication, and as if that wasn’t enough, likes to eat in small portions. There’s another cat at home who used to constantly steal her special diet food. After buying this bowl, the problem completely disappeared. My cat got used to it very quickly, practically straight away and without any training programme. The price isn’t low, but it’s absolutely worth it for our peace of mind.
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View original||France
distributeur de 400 mL
very useful
I bought it for my 15-year-old kitty to stop the two greedy ones I feed from eating her kibble. Training went relatively well and she’s been using it on her own since February. However, she doesn’t like it when I put the double bowl in—she won’t touch the wet food if it’s in the dispenser.
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distributeur de 400 mL
Very satisfied for one of my cats
I bought this feeder for my two cats. It's really convenient to be able to register several microchips. Unfortunately, one of my cats gets scared every time the lid opens, even with the training mode. This option was very helpful for the cat who has now got used to the feeder.
It's great to have two types of bowls as well as the little mat. We'll see how long the batteries last, since it does need four of them. But overall, I'm happy with my purchase.
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||Germany
Futterautomat 400 ml
Over time, all devices become faulty
I bought four machines in January 2022 and now I’m already up to over 10 replacement units. All the machines showed different errors, always related to opening the lid. The devices then switch to other modes, like training or adding a pet. Sometimes I have to press the button 10 times just to get the lid to open. When the other modes are active, the scale doesn’t weigh the new portion, another cat gets added unintentionally, or the training mode is turned on.
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View original||Belgium
distributeur de 400 mL
Excellent
When you have cats with different diets, this bowl is brilliant and makes your life so much easier!
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View original|Italy
400 ml Distributore
Terrible experience
Bought to feed a cat on a special diet. The machine never closed when the other cat arrived; I complained and asked to exchange the product, but that's not possible according to the company's policy. Very poor value for money.
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||Sweden
Tillbehör: 2 st SureFeed Slow-Feeding utbytesskålar, 375 ml, gröna
Too cramped for the cat to eat from
The big obstacles in the bowl are too large, the cat can't even try to eat directly so it all just ends up with her using her paws to get the food out. Doesn't feel like that's the intention.
Also, the bowl is light in weight and with just a bit of food, the cat sometimes grabs the rubber strip and then the whole bowl moves out of place.
Another problem is that the cat opens the SureFeed machine, but when she backs away and uses her paws instead, the SureFeed closes because the ID chip gets too far from the sensor in the SureFeed.
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||Belgium
distributeur hermétique de 400 mL
After 2 years, they gave out on me
I bought 3 of them. After 2 years, all 3 broke on me... €240 down the drain. And the warranty, well, doesn't work... because I didn't know you have to register with Petscare using the number on the box.
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View original|Belgium
distributeur de nourriture (capacité : 400 mL)
Excellent
Having three cats, two of which need special medical diets, I invested in these feeders and I'm delighted. Each cat has their own feeder and their own food, no competition, no stealing (although technically it's possible from the back). It's quiet, my cats quickly got the hang of it thanks to the training mode, and it's easy to clean. The app lets you track their meals and set portions. In short, this thing is brilliant.
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View original||France
distributeur de 400 mL
Non-existent after-sales service 😡😡😡
Avoid at all costs, way too fragile and way too expensive 😡😡😡 If you don't need anything, call them.
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View original||Netherlands
Voerautomaat 400 ml
money down the drain
For this price, I really expected it to have a rechargeable battery, but instead you still have to use batteries, and a size that no one ever has at home. The part that hangs over the tray, in my opinion, hangs very low. My cat doesn't dare go under it, even after weeks of trying. Really a shame for such an expensive tray.
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View original||Netherlands
Voerautomaat 400 ml
Amazing
Very satisfied.
I have two cats that need special kibble, so this is ideal, but now I notice that sometimes it gets stuck.
I've had it for 5 years now.
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View original||Netherlands
Voerautomaat 400 ml
Money down the drain, unfortunately
For this price, I really expected it to have a rechargeable battery, but instead it runs on batteries—and not even a standard size, but one that hardly anyone has at home and is only sold in DIY stores.
I also find it really disappointing that the chip section can't be adjusted in height. It hangs very low, so the cats have to really crouch down to reach the food. Unfortunately, mine just won't do that, even after weeks of trying.
Such a shame :/
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View original||France
distributeur de 400 mL
Revolutionary
Kibble stays dry, pâté always moist. No more flies buzzing around, no more stealing each other's food. Brilliant.
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View original||Spain
Comedero automático 400 ml
Don't even think about buying this feeder
Fails within a year or less. Sure will only replace it once, even if it breaks again after a few months. Look for another brand. It's a rip-off.
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|Germany
2x SureFeed Ersatznäpfe, 400 ml, Edelstahl
Rubber seal broken
We bought the bowls in December, and now the rubber seals are broken. I even cut myself while washing them. This is definitely not what we expected.
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View original|Belgium
distributeur de 400 mL
Brilliant, even after 8 years of use
I've had them for 8 years now and they're really brilliant! The only thing is that cleaning can be a bit tricky because of all the nooks and crannies, but once you get used to it, it's grand.
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|Belgium
accessoires : 2 bols de remplacement, 450 ml, vert
Missing the partition
I had to order new bowls because the old ones were really worn out over time (8 years), but the new bowls don’t have the divider like before, which is a real shame. The water from the wet food runs into the kibble and the kibble ends up looking awful. So my cat doesn’t want it anymore... I have to throw the food away, which really bothers me.
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