It’s empty in here!
So I gave this 3 stars previously, as my fat boy was able to reach over the side and steal food as my old girl ate. I contacted Surefeed about this issue and they sent me an after market hood to add to the feeder. Problem solved, fat boy cant reach over the side any longer. As for squeezing in beside the old girl, the hood has also prevented that somehow. So pleased that my old girl can now have all the extra food she needs and can graze all day.
This large cat flap is perfect for my cats. They can come and go as they please until the curfew mode kicks in, they are in for the night. I had a minor issue when first installed called customer service, had a new one the next day. They even paid to return to defective one. Great service
I bought these because the pup kept stealing the cat's food and one cat would lick all the juice off her sister's food! It is a really good product and only got 4 stars because it just won't read the cat's microchips so they've had to wear collars and use the discs intead. I have since moved to the middle east and we have had a phalax of ants makings an exploratory foray in to the kitchen - the seal has kept the ants out of the dishes! And those ants are tiny, like a grain of sand :D
We got this one as we have got 3 cats one of them is a Maine coon and he fits through fine at first we thought they would never get used to it we taped it open so they could use to going through the hole that was fine we then shut it and they took about a week to figure it out it took alot of treats and praise now they use it all the time
This a quality product which was easy to fit and set up. We did have a bit of a problem in that we had metal within our door but having spoken to Sureflap customers service (who were really very good )sorted the problem out and is now working excellently for our elderly cat ..Would recommend this product.
Ordered three as I have one chubster, who needs to lose a lot of weight and one cat who is slim...the other 3 being about the right weight. Chubster was of course eating more than his fair share of the food put down for the others. Registering their microchips was very simple and the training instructions very comprehensive and sensible. All five cats were happily using the cat feeders within a week. Now I can regulate the amount of food for the cat who is on a diet. Great purchase!
Bought the pet door to replace our old sureflap microchip cat flap when we moved recently as we wanted the curfew automatic open & lock function. So far very impressed and happy. Easy to install into our upvc door, easy to programme and simple to use. Thought the cat be a bit hesitant at first but no, she was in and out within 30 mins. (I guess the hard work of training happened with our last cat flap). allows entry after the curfew lock time has passed.
I have two feeders that I been working for over a year and clean up easily. Absolutely the best feeders I've come across that help me keep track of food and help maintain moisture in the wet food.
I've loved this cat flap, until.... My nervous cat didn't mind the click noise it makes before unlocking (I've read some scared cats were put off by it). It's not suitable for large cats. My 5kg boy can just about fit so large breeds might struggle or won't fit. Just to give you an idea, my JRT can't fit through. It's a bit of a pain to clean. It's not letting draught through. And here's why I feel I was cheated by them saying it'll keep your indoor cats safe etc etc. I have another cat who's partially blind and not street wise so only gets supervised garden time daily. BUT even he could work that click noise is when it's his chance to tailgate my other cat out! I've also witnessed it to unlock when my cat (not allowed to exit, only enter) was by the flap from the inside and my dog (chip not set up) was outside. It unlocked when it wasn't meant to! We're now having to shut kitchen door when not at home to ensure our blind cat won't get out. this was the reason why we invested in this cat flap in first place... Also be aware it will unlock when battery is low (mine didn't beep to let me know in advance). Please, ensure you take extra precaution if it's dangerous for your indoor cat to escape. I've contacted manufacturers, but they refused to add caution regarding tailgaters nor stop advertising it as safe in multi cat household...
A year since it was fitted and we can't rate this cat flap highly enough. We were newcomers to the world of cats and a work coleague recommended this cat flap. We have found it really easy to program & it continues to work faultlessly for our two young cats. The red battery warning light has just started flashing after 12 months of continued use. We definitely didn't expireience any draught issues as suggested by a previous reviewer. We absolutely love it.
We had the problem of neighbours' cats coming in through our existing catflap and polishing off Sooty's food. Sooty refused to wear a collar but had a microchip. A friend told us about microchip catflaps. We investigated and found good reviews for the SureFlap one. Bought it online,, my husband fitted it easily, just needing minor adjustments to the hole already there, Sooty got used to it immediately, clever cat, and the neighbours' cats have given up trying to get in. problem solved!
This is the third type of microchip flap that we've bought. The 1st one only worked when connected to mains power. The 2nd one would only open from the inside, so our cat was stuck outside. This cat flap keeps our little escape artist inside when it's locked. He had a bit of difficulty to start. The reader takes a short time to read the microchip before it opens the door. He is used to it now.
Used to have a sureflap one at our old house but had to leave it when we moved and was recommended this one by a friend. Works just the same but a bit cheaper!
Very good product with several different modes. My two timid cats are very timid and they were scared to use the flap because of the click sound. Started off using non-microchip reading mode, then moved to maximum delay option. Now they use the flap happily without any hesitation. Highly recommended.
We had previously owned the standard sized SureFlap microchip cat flap for several years, but decided to purchase this larger model due to our small elderly arthritic cat having trouble squeezing through our previous flap comfortably. This flap is everything we could have hoped for, and our cat is so much more comfortable! It has an exceptional range of different modes, including 2 modes that extend the time before the flap locks again after opening, which is really useful for nervous cats.
amazing product, works perfectly with my 2 cats. Easy to use, cats learned quicly how to get out and in. Keeps unwanted visitors away so residents can feel comfy and safe at home.
The main reason I bought this was to prevent food theft by a couple of the neighbourhood cats but it also helps to keep the food fresher for longer as our cat is a grazer. The training mode is very good, very useful and very effective; there are settings for cautious cats too. It is easy to clean. So, full marks from me.
This cat flap does what it should. The manual makes installation and setup relatively simple. The flap opens for the right cats at the right time!