Cat Mate Elite Microchip Cat Flap with Timer Control

So I gave this 3 stars previously, as my fat boy was able to reach over the side and steal food as my old girl ate. I contacted Surefeed about this issue and they sent me an after market hood to add to the feeder. Problem solved, fat boy cant reach over the side any longer. As for squeezing in beside the old girl, the hood has also prevented that somehow. So pleased that my old girl can now have all the extra food she needs and can graze all day.

This large cat flap is perfect for my cats. They can come and go as they please until the curfew mode kicks in, they are in for the night. I had a minor issue when first installed called customer service, had a new one the next day. They even paid to return to defective one. Great service

This a quality product which was easy to fit and set up. We did have a bit of a problem in that we had metal within our door but having spoken to Sureflap customers service (who were really very good )sorted the problem out and is now working excellently for our elderly cat ..Would recommend this product.

I have two feeders that I been working for over a year and clean up easily. Absolutely the best feeders I've come across that help me keep track of food and help maintain moisture in the wet food.

I've loved this cat flap, until.... My nervous cat didn't mind the click noise it makes before unlocking (I've read some scared cats were put off by it). It's not suitable for large cats. My 5kg boy can just about fit so large breeds might struggle or won't fit. Just to give you an idea, my JRT can't fit through. It's a bit of a pain to clean. It's not letting draught through. And here's why I feel I was cheated by them saying it'll keep your indoor cats safe etc etc. I have another cat who's partially blind and not street wise so only gets supervised garden time daily. BUT even he could work that click noise is when it's his chance to tailgate my other cat out! I've also witnessed it to unlock when my cat (not allowed to exit, only enter) was by the flap from the inside and my dog (chip not set up) was outside. It unlocked when it wasn't meant to! We're now having to shut kitchen door when not at home to ensure our blind cat won't get out. this was the reason why we invested in this cat flap in first place... Also be aware it will unlock when battery is low (mine didn't beep to let me know in advance). Please, ensure you take extra precaution if it's dangerous for your indoor cat to escape. I've contacted manufacturers, but they refused to add caution regarding tailgaters nor stop advertising it as safe in multi cat household...

This is the third type of microchip flap that we've bought. The 1st one only worked when connected to mains power. The 2nd one would only open from the inside, so our cat was stuck outside. This cat flap keeps our little escape artist inside when it's locked. He had a bit of difficulty to start. The reader takes a short time to read the microchip before it opens the door. He is used to it now.

Very good product with several different modes. My two timid cats are very timid and they were scared to use the flap because of the click sound. Started off using non-microchip reading mode, then moved to maximum delay option. Now they use the flap happily without any hesitation. Highly recommended.

We had previously owned the standard sized SureFlap microchip cat flap for several years, but decided to purchase this larger model due to our small elderly arthritic cat having trouble squeezing through our previous flap comfortably. This flap is everything we could have hoped for, and our cat is so much more comfortable! It has an exceptional range of different modes, including 2 modes that extend the time before the flap locks again after opening, which is really useful for nervous cats.

This cat flap does what it should. The manual makes installation and setup relatively simple. The flap opens for the right cats at the right time!

Easy to install and set up the timer, and register the cats’ microchips. I had two problems that I managed to solve with the included instructions. 1) The cat couldn’t get in. Sometimes yes, sometimes no. It took about 3–4 seconds in the tunnel to scan the cat. My cats don’t have that kind of patience. The problem was that "Extra security" was on (EON), and I needed to set it to EOFF. 2) The timer’s curfew times didn’t work the first day. I had to reprogram them and they’ve worked ever since.

I have a problem with the locking noise. It terrifies my dog, who had a tough past before I adopted her, so I'm not sure I can keep her. I need one that's less noisy. 😱

Spent a lot of money on a cat flap with a timer lock. Made a hole in the door where this flap fits perfectly. Unfortunately, our cat can still go outside at night. The flap doesn't lock.

The cat has got stuck in the flap several times when it locked. One time she got stuck so badly that she was seriously injured. Do not buy!

Fits well, but that’s all there is to say about it.

Worst cat flap ever!!! Worked for a couple of weeks, then stopped letting the cat in so now it gets locked out!..

Worked well at first... then the cat couldn’t get in, only go out... seen several others with the same problem

It never opened to let my cats in after the curfew ended and I couldn’t adjust it at all. Disappointed with this product.

The cat often gets stuck outside. The flap doesn’t always open when she’s standing in front of it. We’ve already reset it. At first, we thought we broke the first one ourselves, so we bought another one. Same problem, so our conclusion is: we didn’t break anything. Now we have a specific hole in the wall for a cat flap that doesn’t work.