Trixie Self-Cleaning Cat Litter Box

The product stopped rotating and the hinge for the catch tray door completely failed after only 7 months of ownership. It is also difficult to deep clean and clean litter leaks out the bottom onto the floor with every rotation.

There’s no full bag indicator and my cats scatter litter everywhere, digging from the outside and throwing it to the front of the box, spreading it all over the house... There’s no app, which is really missing. And it’s very hard to clean and even to refill the litter.

More effort needed for the full cleaning than with a normal litter box. I regret ordering it. The silicone mat broke after 3 weeks.

I expected more from this device – there are no anti-odour stones, it smells really bad, and I still have to clean it by hand. With a device like this, I would expect the right bags to be included... I'm really disappointed. I contacted Trixie directly and asked if they had anti-odour tablets, but unfortunately, they don't have them in their range, which I just can't understand!

The drum of the cat toilet is very heavy and awkward to handle when it comes to giving it a proper clean. After about half a year of use, the drum smells really unpleasant, even though I clean it thoroughly on a regular basis. It's nearly impossible to get rid of that smell. 😕

I bought this litter box a few months ago, but unfortunately, despite cleaning it daily with disinfectant, it still smells strongly of urine! Since I got a new box, I decided to take everything apart, and to my shock, underneath the mat was soaked with urine… Very disappointed, I actually used to love this brand… PS: For a thorough clean, remove all the screws…