Gingerbread Cat Tree with Ladder - XXL

The design is nice, but it's a shame that the cat tree has only been used for 4 months and the fabric is already falling apart. It feels like it's snowed in the flat every time, and our little ones only walked on it. I'm really disappointed with the quality.

Poor quality, it wobbles a bit and isn’t stable. My cat was interested, but for bigger cats I don’t recommend it – the beds are too small, even though it says XXL.

The scratching post had a damaged pole, and I wanted to exchange it. To do that, you have to take the whole thing apart and send it back in one piece! I struggled with it for 2 hours, assembling it from the top because someone put it together in a really stupid way. I only sent back the pole, because I’d done that before and it was fine. The return instructions weren’t clear at all. I had the option to get a refund, return the item and get a refund, or exchange the item. In the end, I decided to go for the refund. The problem is, the shop doesn’t want to return my pole.