11/30/21 | Robert Smith

Inconsistency

I never had a problem when buying from a supermarket but the zooplus price was too good to ignore. However, the last two deliveries have included far too many leaking pouches, making the cost much higher. I complained to Purina who quickly sent me some compensation and using the pouch code I gave them said they would track down the production line causing the problem. Still not good enough and the stench is disgusting.

09/02/19 | Annette Yeates

Happy cats

My 2 cats love this Felix. Zooplus is great to order from. Dpd are the best for delivering to Ireland. Thanks to all.

12/17/18 | Sylvia

Felix as good as it looks

I have just read a lot of the reviews and have the same problems with the Felix as good as it looks pouches but can't say it is only from zoo plus. I think the quality of the product has gone down hill. I have bought this for many years in fact my youngest cat won't eat anything else what I have to do is add tin tuna to the pouches because the smell is not very inviting.so glad I read the reviews as this has bothered ,me for some time and I am not alone

11/14/18 | Joanne Rice

Very good

My cats love felix. It's really handy this app as I don't drive so it means no more carrying very heavy boxes of cat food. Love this app.

08/28/18 | Kathleen Shepherd

Obnoxious smell coming from a box of 44.

My ginger cat loves most flavours in jelly, but he won't eat the lamb, I have to give them away to other cat owners who's cats do like them. Strangely, I have just taken the remainder out of a box of 44 and found, but like Anne, there was one leaking and another one was blown. There was also an obnoxious smell but couldn't tell which one it was coming from. The smell was so bad, I'd to wrap them up and put them in the outside bin rather than the kitchen one. Coincidence? They were both Lamb!!

06/27/18 | Anne Wren

When it is good it is great

On four separate occasions, these large boxes of Felix have arrived with some of the pouches leaking or blown. Only one had been damaged in transit, the others arrived in undamaged boxes. Zooplus have been wonderful & replaced my orders immediately but it is not their fault, the problem is obviously with Purina. For damaged pouches to be packaged & delivered to retailers, manufacture &/or quality control would seem to be suspect.

06/25/18

every little helps

Great offers on Félix need more choice on larger boxes and bulk buying offers for dedicated animal lovers that take care of the neglected. Lower prices would be great help.

06/22/18 | Laura gellatly

My kitties love it!!

My kitties always eat every single bit of it, juicy and a lot more hard jelly like than other brands (which my 2 prefer). Have been using it for a few months switching between other brands for variety but they always prefer this and will continue to buy it.

06/11/18 | Laura

Miss

Brilliant

05/17/18

Best price around

Great price. Great delivery. Well packaged. 2 Happy cats. Thank you.

04/17/18 | glenda mcginty

experience

it is such a pleasure to shop at your store. i have been shopping with you for quite a while and have never been disappointed. thank you

03/01/18 | John Ward

My old cat

I have just been passed this old cat. The old owner said he was 20 years old!!!! Anyway, l have never had a cat before so l checked to see what was available on line and decided the Zooplus website seemed to be the best, and so ordered 176 sachets of cat food!! I know l am made my wife goes barmy when l order so much, but hey ho, just keep fingers crossed the cat does not die before he eats it all. Mind you he is old and skinny but eats like a horse (Normally 3 to 4 pouches per day plus).

02/25/18

Fantastic service

I have 3 cats, one of whom has a delicate stomach and can only eat this food, so it can get quite costly as prices in shops vary so much. Zooplus deliver the best priced felix as good as it looks to my door in a couple of days. Excellent service every time.

02/19/18 | KAREN

Ocean food

I agree I would like to see ocean feasts including in larger economy packs

12/29/17 | Caroline Smith

Has Felix recipe changed?

My 3 cats love Felix As Good As It Looks but the last few months won't eat many of the pouches, wonder if the recipe has changed as made abroad, they will still eat it if I buy from the local supermarket. Disappointing as I buy nearly all my cat food from zooplus as good value for money.

12/23/17

Country of Origin should be on outer box

I have 2 Bengals (7 years and 3 years) and Felix is their main wet food. However, now and then they won't touch it, especially the beef. I contacted Purina and they asked me to give the code on the pouch of the food the cats wouldn't eat. The code indicated that the particular batch was processed in Ireland. My cats happily eat pouches processed in the UK. So now I only buy the poultry and fish selections. Just wish the code was on box so I could be certain.

12/21/17 | Maggie

No Ocean Fest Option

My cats favourite by far is the Ocean one - why cant you sell this in the large packs? I bought the mixed favourite pack but they are def not as keen on this as the fish one.

12/11/17 | Yvonne Eady

What's changed???

Been buying this for years, but our two cats have been sniffing and walking away from some of the meals. They are not normally fussy eaters at all. Now I've read the more recent reviews I see we are not alone.

12/03/17 | Maria

More fish please

I would like a fish only version of the mega pack. My cats don't care for the meats apart from beef and chicken.

03/25/17 | David weall

Cats love it

Been buying from zooplus for about 18 months now and never has anything gone wrong. Price is great, delivery is great, would never buy from anywhere else now...