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Inconsistency

I never had a problem when buying from a supermarket but the zooplus price was too good to ignore. However, the last two deliveries have included far too many leaking pouches, making the cost much higher. I complained to Purina who quickly sent me some compensation and using the pouch code I gave them said they would track down the production line causing the problem. Still not good enough and the stench is disgusting.

Reviews from other countries

Mix: Varietà di carne + Selezione mista

The centre is jelly and contains sugar

It's jelly and contains sugar.

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kuřecí, hovězí, kachní, jehněčí

Felix

The cat doesn't want it at all anymore. She sniffs it and walks away in disgust. These were the only pouches she used to eat, and now I don't know what to give her.

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Huhn, Rind, Thunfisch, Lachs

New formula???

Used to be loved. For the past few weeks, all the cats suddenly started begging for more, they weren't satisfied with the same amount as before. Since the latest box, it's the opposite: every day there's food left over. Something's not right...

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Huhn, Rind, Thunfisch, Lachs

Cats don't get full

My four cats have always eaten Felix food. Lately, though, they just don't seem to get full anymore. They're now eating almost twice as much as before and still keep asking for more. It's really strange. Judging by the reviews, it seems I'm not the only one having this problem.

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Pollo, vacuno, pato y cordero

I think they've lowered the quality of this range, at least.

My experience is similar to others: the quality seems to have gone down. My cats don’t eat it as well, and I also feel like the meat is tougher. The senior cat and another one who usually has some mouth issues just drink the broth but leave the meat, which doesn’t happen with other varieties like Nature.

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Mix: Varietà di carne + Selezione mista

More and more jelly

With the last few orders, we've noticed there's a lot more jelly—half or even more of the pouch is just jelly, which means the cats need twice as much to feel full. I've been buying Felix for 10 years, but sadly I'll have to switch to something else.

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Pollo, vacuno, atún y salmón

Less and less product each time.

I've noticed that in the Felix Fantastic pouches there's less and less meat, fish, or chicken each time—it's just jelly now. After they took away 15g from the total, now they're removing the solid bits and just leaving the liquid. It's shameful.

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Pakiet mieszany

Different quality than the store-bought product?

Strangely enough, the cats turn their noses up at this mega pack. But when it comes to the smaller (shop-bought?) packs, they eat like there’s no tomorrow.

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2. hús- & halválogatás

This is not what I got

Unfortunately, I received two different packages: one was indeed the box shown above, but the other was a different kind. Sadly, my cat doesn’t like that one. I don’t understand why they didn’t send two of the same, since that’s what I ordered. The difference between the two is obvious—one is purple, the other is red. They even mark it clearly for those who might not notice, but apparently the packer didn’t care much about that. I can only hope that next time I’ll actually get what I put in my basket!

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