Reviews from other countries
|Italy
Paté: Pollo
It's not pâté
In the description of the individual product it says it's a pâté, but actually it's a mousse.
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View original||France
poulet
Mousseline drowned in water
For months now, I’ve been receiving mousselines—yes, mousselines so watery they look like vomit. Because I was slow to complain, they keep sending them to me every time. My cats won’t touch them. I’m really disappointed by this behaviour, especially as I’ve been a customer since 2011.
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|Poland
Cielęcina z warzywami
Veal with vegetables
None of the three cats touched the can.
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View original||Sweden
Kyckling
Gourmet Gold Fine Pâté
My cat just looks at the food and walks away!
Gourmet Gold Pate is the one I thought I bought because he likes that!
But they've changed the product and added Fine!
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||Spain
Pavo
It's Not Mousse, It's Something Else and They Don't Like It
The cans are no longer Mousse, they're Feine Pastete which has a different texture. You sell it as Mousse but that's not true, and my cat doesn't like changes. You should change the name. It used to be Mousse and now it's not.
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|Germany
Thunfisch
Suddenly rejected
My two cats used to love the tuna flavour, but after my last purchase, they won’t touch the food anymore. It even looks a bit different now. Such a pity – now I have to look for another alternative, and 15 tins of this are going to the animal shelter. Hopefully there are cats there who’ll like it.
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Pavo
I've received 16 dented cans
Most of the cans arrived dented and scattered out of their packaging. A disaster.
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||France
poulet
Not the same quality as in the supermarket
Attention, these are not the same products as the ones you find in the supermarket. My cats’ favourite tins, yet for several weeks now they’ve refused to eat the ones I bought from Zooplus. I tried giving them nothing else, but they’re losing weight. I bought a large quantity—what a mistake!!
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||Italy
Salmone
Cans mostly dented
With the last delivery, most of the tins I received were dented. This had never happened before.
If I receive products in that condition again, I won’t buy from you anymore.
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View original|Poland
Kurczak
Gourmet
The cat didn’t want to eat it, looked completely different than usual.
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View original|Spain
Pollo
They don’t want them anymore. They’re different.
The cans from the last order didn’t smell like they usually do. The kitties don’t want them.
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