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Not stainless steel

I was happy to find some stainless steel bols, but infortunately, they are not stainless. There are always water stains after cleaning. I tried to wash it in the dishwasher too, with the same results. I'm very disappointed with these bols.

It has some realy obvious problems!

The entrance is pretty big and the second cat can easily fit in there and eat at the same time, as you see in pic A! The lid will try to close but with two heads pushing it, it can't. From the back there is so much space that any cat can easily have access, as you see in pic B and this is a so obvious design flow that it is frustrating! I solved those problems with some white carton and hard plastic sheet as you see in pic C. It works but it ain't pretty no more!

Utter waste of money

How can anyone give this product a good review? The overhead sensor is very low and the cat is extremely reluctant to stick its head in far enough to activate it.After three months of training, with the lid fully closed the cat will still not put its head in far enough to open this up. I have been using it with the lid half closed, which doesn't keep the other cat out, but now the lid sticks in the open position whenever it is activated. I don't think the designer has ever owned a cat.

Very good

Use it over a year now. Amazing, my cats love it.

Very good

My cats learned how to use this bowl less than in a week. Very nice, quite working. I will recommend this product.

Doesn’t work how it says it should work.

What a waste of money! I bought this for one of my cats. brother always steals her food, this bowl didn’t help one bit. The food is completely accessible from the back, the other cat went for the food instantly and the bowl didn’t even close. The cat registered wasn’t even close to the bowl after being pushed away and it still didn’t close. What a failure it was for 142€. And it doesn’t even come with batteries.

Great!

We ve bought it for our Maine Coon 3 mths ago and we really are happy with it. It really keeps the wet food fresh for longer and closed off from flies. It s easy to clean and our kitty was quick to grasp using it after just 48 hours and training mode. The only caveat is that you can't wash the bowls in the dishwasher but at the same time, it s easy to clean them by hand-maybe sth producer would look into improving in the future. Recommend having extra bowl set -I change them very 2nd day

Sure Pet Feeder

Expensive but I am very happy with the feeder - my neighbour's cat used to come and stole all the dry food. Now Olive can have her food just for herself ! Study material and you can wash everything. Expensive but worth it !

You must have it!

Initially I had been doubtful about this product but I must admit it has solved all my problems. It is well made and the cat of mine it is for has get used in a couple of days. At the beginning it had been scared about the tunnel but a bit of bacon in the bowl has been sufficient. Now the cat is getting better and its amusing when it goes and open the lid!

Very good

Easy to instal, works as described. Our relatively small cats didn’t take long to learn to use it. It does click so if you have a cat who objects to snappy / clicking noises it might be an issue, but ours will sit next to us while we use power tools so it was no problem for them. Best of all, the big bad bully cat who kept coming in and terrorising ours is now kept out. Highly recommended.

I'm gutted, even though it's a great product

Unfortunately, like only 1 other reviewer, this product seems to be ineffective for my situation. Bought 2 and the greedy cat took to it immediately, but the one who likes to graze won't go near it. He doesn't want to put his head under the arch, and the motor sound terrifies him. Alas, I was so excited for this and feel really sad. Otherwise it's a great product.

Be careful if you have very large cats

I have used these for about 6 years, have 4 cats & 3 feeders, they are all on different diets. One will eat nothing but biscuits - sadly. One on a renal diet, one on a normal elderly diet & have just rescued a skip diver, counter surfer dustbin cat. My Maine coon cannot use his properly. He has a very long neck & because his microchip is between his shoulder blades, it won't recognise it until his head is out the other side of the arch. It then opens & he panics running off with it around his neck. I could use the rfd tag, but, he has never had a collar & feeding him on the hall windowsill at the top of the stairs that only he can reach, seemed an easier option. They are rather large & tricky to clean, especially if your cat eats like a rotavator! Very good item that does save you money as less waste from spoiled food.

At last!

I didn’t think my daft cat was going to get it but after almost 6 weeks he’s had a eureka moment and ‘by Jove he’s got it’! We have one cat on a special diet so now he’s learned which bowl is his and all going well. Great idea just give it time and they will get it eventually. Only one design flaw is when on trainer mode the light constantly flashes draining the battery and as with our stupid cat got through lots during that phase.

At last!

I didn’t think my daft cat was going to get it but after almost 6 weeks he’s had a eureka moment and ‘by Jove he’s got it’! We have one cat on a special diet so now he’s learned which bowl is his and all going well. Great idea just give it time and they will get it eventually. Only one design flaw is when on trainer mode the light constantly flashes draining the battery and as with our stupid cat got through lots during that phase.

Sureflap give great customer service

I have had one of these for years and with 2 cats in and out it has worked hard. It is great that other cats can't get in, because our cats need to know they are safe from the local tomcat tearaway. Anyway if bits have worn over the years a quick look at sureflap website gives access to trouble shooting guides and videos. The customer support team get back to you really quickly and help sort it out. I would definitely buy one again.

I now have two!

So good keeping the kitten from eating the old guy's food - but as she grew a little and started with more adult food - had to get another to prevent him eating hers! great product - no more flies!! woohoo

I now have two!

So good keeping the kitten from eating the old guy's food - but as she grew a little and started with more adult food - had to get another to prevent him eating hers! great product - no more flies!! woohoo

Excellent product

I've had cats and flaps for over 30 years and this is the best quality product I've found. More expensive than a regular one but worth every penny. Very simple to set up and program and fits perfectly into the hole from my previous flap. All flaps make a noise as the door swings back into place, this makes an additional small clicking sound as the lock releases and is less draughty than many. The entrance is slightly smaller than average so may not suit very large cats but not a problem for me.

Customer service excellent

I bought this cat flap 4 years ago and it was straightforward to fit and my cat uses it frequently. Recently the lock button fell out. I rang SureFlap to find out if I could get a replacement part and they took my address and posted it to me without any charge even though it was outside the guarantee period. It arrived two days later. I am most impressed.

Great for big sized cats

We have a 9 kg old cat and he likes this flap. Easy use and really big.

Reviews from other countries

Automatisk matare 400 ml

Doesn't open

The lid won't open. Just keeps clicking.

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Voerautomaat 400 ml

Works perfectly

I have two of them, I'm really happy with them and so are the cats. The water bowl is also great. Quite expensive, but definitely worth the money!

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Comedouro automático 400 ml

My opinion

Overall, it's not that bad, but there are two negative points for me. The first is the container's capacity, which is a bit small. I would have preferred a larger one so I could leave it out for two or three days without worrying. And the second, and most important for me, is that when my cat goes to eat, the door opens, but when the other cat hears my cat eating, he comes over and takes his place, and the lid doesn't close, even though my cat is no longer there because he gave up his spot to the other cat.

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Automat na krmení 400 ml

Unsatisfactory

Unfortunately, this bowl was apparently designed by people who don’t own cats. It’s not well thought out. A cat that shouldn’t be eating from the bowl can easily get to the food along with the right cat. Either it stands next to it or comes from the side. The lid closes slowly after the right cat leaves, even at the highest speed setting. The batteries run out quickly. One of the two bowls I have is very noisy.

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

Expensive for what you get, works alright

These feeding bowls broke after 3 years. The lid mechanism was too worn out by then and it wouldn’t open properly anymore. Other than that, it’s a good feeding bowl and the lid responds quickly to the chip. Just a heads up: If you have a strong and fast cat who’s really hungry, they can manage to get their mouth between the lid and the edge with enough speed and push it open again. Now that both bowls are broken, I find them too expensive to buy again.

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Automat na karmę 400 ml

Makes life easier

Bought with my cat in mind, who has chronic food intolerance, needs to take medication, and as if that wasn’t enough, likes to eat in small portions. There’s another cat at home who used to constantly steal her special diet food. After buying this bowl, the problem completely disappeared. My cat got used to it very quickly, practically straight away and without any training programme. The price isn’t low, but it’s absolutely worth it for our peace of mind.

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distributeur de 400 mL

very useful

I bought it for my 15-year-old kitty to stop the two greedy ones I feed from eating her kibble. Training went relatively well and she’s been using it on her own since February. However, she doesn’t like it when I put the double bowl in—she won’t touch the wet food if it’s in the dispenser.

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distributeur de 400 mL

Very satisfied for one of my cats

I bought this feeder for my two cats. It's really convenient to be able to register several microchips. Unfortunately, one of my cats gets scared every time the lid opens, even with the training mode. This option was very helpful for the cat who has now got used to the feeder. It's great to have two types of bowls as well as the little mat. We'll see how long the batteries last, since it does need four of them. But overall, I'm happy with my purchase.

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

Ideal

Ideal for giving each cat their own food. The kitten figured out how it works after just one day. The adult cat needed three days.

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distributeur de 400 mL

Excellent

When you have cats with different diets, this bowl is brilliant and makes your life so much easier!

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Tillbehör: 2 st SureFeed Slow-Feeding utbytesskålar, 375 ml, gröna

Too cramped for the cat to eat from

The big obstacles in the bowl are too large, the cat can't even try to eat directly so it all just ends up with her using her paws to get the food out. Doesn't feel like that's the intention. Also, the bowl is light in weight and with just a bit of food, the cat sometimes grabs the rubber strip and then the whole bowl moves out of place. Another problem is that the cat opens the SureFeed machine, but when she backs away and uses her paws instead, the SureFeed closes because the ID chip gets too far from the sensor in the SureFeed.

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

It's okay, but pricey for what you get

I've had the feeder for quite a while now, and I'm pretty happy with it, but for the price you wouldn't expect teething problems, yet there are a few: - Setting it up is tricky because sometimes the feeder doesn't immediately register the chip - The feeder doesn't always open when the cat puts its head under the sensor - Mould: If the food isn't eaten straight away, moisture gets in because the lid is closed, and this causes the rubber to go mouldy. Even if you clean the bowls every day. - Fast cats also get to eat, as the flap stays open

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distributeur hermétique de 400 mL

After 2 years, they gave out on me

I bought 3 of them. After 2 years, all 3 broke on me... €240 down the drain. And the warranty, well, doesn't work... because I didn't know you have to register with Petscare using the number on the box.

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distributeur de nourriture (capacité : 400 mL)

Excellent

Having three cats, two of which need special medical diets, I invested in these feeders and I'm delighted. Each cat has their own feeder and their own food, no competition, no stealing (although technically it's possible from the back). It's quiet, my cats quickly got the hang of it thanks to the training mode, and it's easy to clean. The app lets you track their meals and set portions. In short, this thing is brilliant.

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distributeur de 400 mL

Non-existent after-sales service 😡😡😡

Avoid at all costs, way too fragile and way too expensive 😡😡😡 If you don't need anything, call them.

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

Doesn't work when a pet really needs to follow a strict diet

The cat with severe IBD and therefore on a special diet just manages to break into the SureFeed. It was already secured with an extra lid. I was suspicious and set up a camera, and it was clearly visible that he could still steal some kibble. As a result, another serious intestinal inflammation and again a lot of money spent at the vet. The idea is nice, but unfortunately it's not suitable when a cat really can't have any other food.

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

Neither the lifespan of the container nor the batteries is accurate

I've had the feeder for 2 years now.. they claim with Duracell batteries it'll last 6 months.. but honestly, it's more like 3 months. And they say the feeder has a lifespan of 6 years.. but really, it's 2 years because the motor has already given up. Also, it's really awkward for a Maine Coon to eat from it because the arch gets in the way a lot. So if you're still thinking about buying it.. DON'T do it for a big cat.

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

Fantastic

Costs a bit, but you get something good in return! My cats needed a little time to get used to the feeders, but now it's great—no more eating from each other's bowls, and they can just eat whenever they want without the other cat joining in.

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