233 reviews forSureFlap Microchip Cat Flap
Upload your product photo03/01/18|E Bratley
Thrilled with this cat flap
My cat is now safe, thanks to this cat flap, we had an uninvited cat guest, eating my cats food, sleeping over and weeing in my house through the night, this is now all resolved with this brilliant cat flap, great invention, I would agree with some that the opening is a little smaller than my last cat flap, it took a few attempts for her to use, but is now happy n safe, so pleased we changed ..
Originally published in zooplus.co.uk
28/12/17|Maria
Worth the money
We have 3 cats, one who is a pig and will eat 10 portions and still meow for more, and 2 who graze throughout the day. I bought 2 and the difference these have made is huge! Buster AND Daisy have both lost weight &Lily has gained a bit! The girls can pick throughout the day without Buster stealing it - fabulous! Daisy was skeptical at first and took a while to accept but they all get their share of food now which is fab. Only downside is that the unit is a pain to clean.
Originally published in zooplus.co.uk
11/12/17|Jan Wilson
Update - bought 2 more!!!
I previously bought 1 Superfeed for Zoey as she had to have a special diet. Shortly after our 17 year old Ziggy had to have a special diet too, so bought another 2 - Zoey's sister Kizzy has no problems!!!. Although an elderly cat, Ziggy took to it iimmediateley and without any encouragement. A great advantage is that it's possible to monitor just how much each cat eats. Highly recommend.
Originally published in zooplus.co.uk
03/12/17|PAUL BROWN
works well but draughty and noisy
change from a standard flap to a micro chip flap . neighbours cat would get in and eat all the food. programming realatively easy. batteries only last 4 months of 4 cats in and out 24/7 and when they do fail it jus fails by ticking open and closed ALL the time day and night till they are changed. its loud.... loud enough to wake you up and the door has a gap between the insulation and the tunnel,,, so its draughty but it does work. noisy and draughty sorryp
Originally published in zooplus.co.uk
25/10/17
A Life Changer!
With 3 cats all on different diets, and 2 dogs just waiting in the wings to polish off any leftovers, these feeders have revolutionised my life! Luckily my cats are ruled by their stomachs so accepted the noise of the feeder opening very quickly... All 3 of them within a week! I can now ensure each cat gets their specific food, if any need medication, that's sorted too, and if I go away my cat sitter can be sure of who is eating what and in what quantities! Fabulous investment!
18/10/17
Very good quality cat flap
This cat flap is as good as previous reviews but I cannot for the life of me work out how to programme for the evening In Only mode so I have to do it manually at night and in the morning. The instructions need to be much clearer; I think there is a stage missing.
29/09/17|Sarah
JUST BRILLIANT!!
My two cats are very nervous so I took the time to very slowly introduce them to their feeders, longer than the instructions suggested. It is a life saver, when one needs medication in their food the other can't nick any, and as one is on a diet I can now weigh out and monitor what he eats. Such a brilliant design, worth every penny and my cats love eating from them! If you have any problems contact their excellent customer service team, really impressed with them.
Originally published in zooplus.co.uk
24/09/17
Draughty
The flap is supposed to have a draught excluder but this is set so deep into the flap that it is basically useless. Also Sureflap support department don't respond to any emails, about anything, at all.
21/09/17|Jan Wilson
Excellent product
Zoey is a nervy cat but loves playing with toys, and I think she believes this is a toy!! I left it open for first few days and got her to go near it by putting a row of Dreamies leading up to where her chip would be recognised. She now opens it up without eating anything just wo watch it open and close!!
Originally published in zooplus.co.uk
16/09/17
Updated review
So I gave this 3 stars previously, as my fat boy was able to reach over the side and steal food as my old girl ate. I contacted Surefeed about this issue and they sent me an after market hood to add to the feeder. Problem solved, fat boy cant reach over the side any longer. As for squeezing in beside the old girl, the hood has also prevented that somehow. So pleased that my old girl can now have all the extra food she needs and can graze all day.
07/08/17
Great cat flap
This large cat flap is perfect for my cats. They can come and go as they please until the curfew mode kicks in, they are in for the night. I had a minor issue when first installed called customer service, had a new one the next day. They even paid to return to defective one. Great service
16/07/17|Louise
Brilliant!
I bought these because the pup kept stealing the cat's food and one cat would lick all the juice off her sister's food!
It is a really good product and only got 4 stars because it just won't read the cat's microchips so they've had to wear collars and use the discs intead.
I have since moved to the middle east and we have had a phalax of ants makings an exploratory foray in to the kitchen - the seal has kept the ants out of the dishes! And those ants are tiny, like a grain of sand :D
Originally published in zooplus.co.uk
12/07/17|Tina Quigley
Good, but needs improving.
I bought this for my 2 cats. I thought it was great until one of them started bringing in mice and other creatures dead or alive! I would like if I could programme it so that pet A can go in and out and pet B out only, this would solve the night time hunting problem.
To try to keep the hunting pet from bringing in mice, I manually selected the out only option but it doesn't work! It works fine the first time a cat uses it to exit the house, but then he is able to enter the house again.
01/07/17|Sarah
Great Door
We got this one as we have got 3 cats one of them is a Maine coon and he fits through fine at first we thought they would never get used to it we taped it open so they could use to going through the hole that was fine we then shut it and they took about a week to figure it out it took alot of treats and praise now they use it all the time
Originally published in zooplus.co.uk
27/05/17
Great product.Well worth the money.
This a quality product which was easy to fit and set up. We did have a bit of a problem in that we had metal within our door but having spoken to Sureflap customers service (who were really very good )sorted the problem out and is now working excellently for our elderly cat ..Would recommend this product.
24/05/17|Muriel
Brilliant!
Ordered three as I have one chubster, who needs to lose a lot of weight and one cat who is slim...the other 3 being about the right weight. Chubster was of course eating more than his fair share of the food put down for the others. Registering their microchips was very simple and the training instructions very comprehensive and sensible. All five cats were happily using the cat feeders within a week. Now I can regulate the amount of food for the cat who is on a diet. Great purchase!
Originally published in zooplus.co.uk
01/05/17|Anne
Very happy
Bought the pet door to replace our old sureflap microchip cat flap when we moved recently as we wanted the curfew automatic open & lock function. So far very impressed and happy. Easy to install into our upvc door, easy to programme and simple to use. Thought the cat be a bit hesitant at first but no, she was in and out within 30 mins. (I guess the hard work of training happened with our last cat flap). allows entry after the curfew lock time has passed.
Originally published in zooplus.co.uk
30/04/17
Excellent to keep track of food
I have two feeders that I been working for over a year and clean up easily. Absolutely the best feeders I've come across that help me keep track of food and help maintain moisture in the wet food.
29/04/17|Paul & Nurmala T
Outstanding Cat Flap
A year since it was fitted and we can't rate this cat flap highly enough. We were newcomers to the world of cats and a work coleague recommended this cat flap. We have found it really easy to program & it continues to work faultlessly for our two young cats. The red battery warning light has just started flashing after 12 months of continued use. We definitely didn't expireience any draught issues as suggested by a previous reviewer. We absolutely love it.
Originally published in zooplus.co.uk
29/04/17
Don't trust it too much...
I've loved this cat flap, until....
My nervous cat didn't mind the click noise it makes before unlocking (I've read some scared cats were put off by it). It's not suitable for large cats. My 5kg boy can just about fit so large breeds might struggle or won't fit. Just to give you an idea, my JRT can't fit through.
It's a bit of a pain to clean. It's not letting draught through.
And here's why I feel I was cheated by them saying it'll keep your indoor cats safe etc etc. I have another cat who's partially blind and not street wise so only gets supervised garden time daily. BUT even he could work that click noise is when it's his chance to tailgate my other cat out! I've also witnessed it to unlock when my cat (not allowed to exit, only enter) was by the flap from the inside and my dog (chip not set up) was outside. It unlocked when it wasn't meant to! We're now having to shut kitchen door when not at home to ensure our blind cat won't get out. this was the reason why we invested in this cat flap in first place...
Also be aware it will unlock when battery is low (mine didn't beep to let me know in advance).
Please, ensure you take extra precaution if it's dangerous for your indoor cat to escape. I've contacted manufacturers, but they refused to add caution regarding tailgaters nor stop advertising it as safe in multi cat household...