It’s empty in here!
Purchased this product and it arrived within days. Installed it and it took a few tries for the cat to get used to it and on day 3 of teaching her she is happy using it now. It took a little while to get her used to the click but the timing of the click is perfect and it opens for just enough time for her to get through. I had issues with other cats coming in through the window we had left open for our cat so this is the best solution out there. Would highly recommend Zooplus too.
Installed on garden shed so my outdoor cat could get access to an automatic feeder and kennel inside the shed. Took a few weeks to train him as he was jumpy with the clicking noise when it unlocked, however he uses it very happily now. It’s great at preventing the neighbourhood cats getting into the shed despite their best attempts! Recommend lithium batteries for the winter months to prevent battery drainage in cold weather.
Within a few days, both adolescent cats who had never used a cat flap before were in and out like pros. Seems quite sturdy. Easy to fit in a wooden door. Very happy.
Set it up easily with my 2 cats . Just put some treats in the tunnel. Stops little Paddy from next door but one stealing my cats food. Sweet little cat but Greedy
Easy to instal, works as described. Our relatively small cats didn’t take long to learn to use it. It does click so if you have a cat who objects to snappy / clicking noises it might be an issue, but ours will sit next to us while we use power tools so it was no problem for them. Best of all, the big bad bully cat who kept coming in and terrorising ours is now kept out. Highly recommended.
I'm gutted, even though it's a great product
Unfortunately, like only 1 other reviewer, this product seems to be ineffective for my situation. Bought 2 and the greedy cat took to it immediately, but the one who likes to graze won't go near it. He doesn't want to put his head under the arch, and the motor sound terrifies him. Alas, I was so excited for this and feel really sad. Otherwise it's a great product.
Be careful if you have very large cats
I have used these for about 6 years, have 4 cats & 3 feeders, they are all on different diets. One will eat nothing but biscuits - sadly. One on a renal diet, one on a normal elderly diet & have just rescued a skip diver, counter surfer dustbin cat. My Maine coon cannot use his properly. He has a very long neck & because his microchip is between his shoulder blades, it won't recognise it until his head is out the other side of the arch. It then opens & he panics running off with it around his neck. I could use the rfd tag, but, he has never had a collar & feeding him on the hall windowsill at the top of the stairs that only he can reach, seemed an easier option. They are rather large & tricky to clean, especially if your cat eats like a rotavator! Very good item that does save you money as less waste from spoiled food.
A pushy cat can push door over the lock dial
A good flap in many ways, suitable for most cats. However, the dial at the lower left only just covers/blocks the door at lower edge and a pushy cat, even if not that big (mine was 4.5kg) can ram the flap open even when locked. This was just one out of 5 cats, but once he figured this out he popped the door so often by shoving it when locked, that he cracked it.
I didn’t think my daft cat was going to get it but after almost 6 weeks he’s had a eureka moment and ‘by Jove he’s got it’! We have one cat on a special diet so now he’s learned which bowl is his and all going well. Great idea just give it time and they will get it eventually. Only one design flaw is when on trainer mode the light constantly flashes draining the battery and as with our stupid cat got through lots during that phase.
With the price of this product I wanted to give it 6 months before reviewing.This has been such a great purchase!! It gives the cats their daytime freedom and they enjoy going through the the tunnel.I am happy as I know that nothing else can come in the house without the chip opening the door and the draft excluder on it is perfect at keeping the cold out. I've used 3 tunnel add ons for this on my back house wall and it's fine.The click people speak of is not an issue for my two cats (3yrs old)
Reiterating other reviews, this is a brilliant little cat flap. Mickey is a bit of a chubster, but still manages to get in & out easily. He was initially wary of the clicking noise as it unlocks, but has since realised what it is & isn’t bothered. I find it is sensitive, & can hear it clicking the minute his head is anywhere near the flap. It’s less draughty than the manual one & has various settings, so the negative reviews on that are misleading. I have a much calmer cat & no more intruders!
You can teach and old cat new tricks!
When we had a few nights of 'Le Fluffster' coming in at 3am I was imagining all kinds of hazzards befalling him while waiting up - we decided a cat flap was the only way forward! It was easy and simple to install and 1 push of a button registered his chip. He took to it in less than a week. Yes the clunk of the lock is quite loud but it's not taken him long to get used to it. I only wish we'd gone for the 'Connect' version as we'd like to know if he's coming or going.
Used to have a bully of a tom cat so never had a problem with intruders so an ordinary cat flap was fine. That all changed after his sad demise - I now have two very nervy females who were terrorised by other cats coming into the house. This flap allows my cats to come & go but they can rest easy knowing they are now safe when indoors. Very easy to set up and cats soon get used to the click as they come through the flap. Wonderful item.
Money well spent!
I am delighted with this product. The local bully-cat used to chase my gentle little cat in through the ordinary cat flap and beat her up her in her own home. Since I bought SureFlap cat flap only my cat can come in and so she’s safe now.
Good cat keys :-)
It's the first flap for my cat and it seems that he liked it. At first he wasn't sure what to do but he got used it if within a few days. It's big enough for bigger cats (mine has 5 kg) and well made. Setting up and chip learning is a piece of cake. It needs 4 'C type' batteries to work (not included). The noise it makes when opening/closing is quite loud so may frighten some cats at the beginning. I would recommend it, but I have it just for two weeks.
Firstly in reply to the previous 2 (misleading) comments: 1 - There is a ;ow battery warning light clearly visible on the inside top right of the housing. 2 - You can revert to manual (Non-microchip) mode easily by following the simple instructions in the booklet provided. Does what I wanted it to do - keeps out the neighbours unfriendly cat and allows my 2 cats access. Simple to fit and simple to set up.
NO GOOD FOR A NERVOUS CAT
WE BOUGHT THIS TO STOP AN INTRUDER CAT BUT WE JUST CANNOT GET OUR VERY NERVOUS CAT TO ACCEPT THE CLICKING NOISE. WE HAVE BEEN TRYING FOR 3 MONTHS, EVERYTHING WE CAN THINK OF, AND SHE WOULD RATHER STAY IN ALL DAY OR STAY OUT, BUT SHE WILL NOT USE IT. WE HAVE HAD TO RESORT TO USING IT AS A NORMAL FLAP WHICH TOTALLY DEFEATS THE OBJECT. IT IS A PARTICULARLY LOUD CLICK! SO PLEASE NOTE IF YOU HAVE A VERY NERVY CAT DO NOT GET ONE!
A problem solved
I put a few treats in the bowl and my cat's chip was registered straight away. The learning process is well designed. My fussy grazer learned to use this within a few days. Now I can leave her food down, safe in the knowledge my other cat - an ex-stray, rubbish bag raider who is *always* hungry - can't steal it. Only negatives are the box wasn't glued together properly and fell apart when opened. And I find the open/close switch sometimes doesn't register it was pressed.
Amazing customer service
My feeder wouldn't recognise the cat and would only open for a second before closing on her snout! Went through the troubleshooting guide with no luck and was sent a new feeder out within 2 days. Superb can't praise them enough. Well done guys.
Best purchase ever
I bought 3 and its definitely money well spent, my fur babies all get their own food to eat without stealing leftovers.
Sureflap give great customer service
I have had one of these for years and with 2 cats in and out it has worked hard. It is great that other cats can't get in, because our cats need to know they are safe from the local tomcat tearaway. Anyway if bits have worn over the years a quick look at sureflap website gives access to trouble shooting guides and videos. The customer support team get back to you really quickly and help sort it out. I would definitely buy one again.
I now have two!
So good keeping the kitten from eating the old guy's food - but as she grew a little and started with more adult food - had to get another to prevent him eating hers! great product - no more flies!! woohoo
I've had cats and flaps for over 30 years and this is the best quality product I've found. More expensive than a regular one but worth every penny. Very simple to set up and program and fits perfectly into the hole from my previous flap. All flaps make a noise as the door swings back into place, this makes an additional small clicking sound as the lock releases and is less draughty than many. The entrance is slightly smaller than average so may not suit very large cats but not a problem for me.
Broken cat flap
bought in jan stopped working in april, contacted zooplus only to be given a freephone number for sureflap,who then told me i had a faulty motor and they would send 1 in post for me to fit myself do you buy a washing machine from curry's then be expected to fit a new motor yourself i think not, anyway i did fit said part and it's working for now but will never buy anything like this from zooplus again as they should have taken responsibility for this as item as it was purchased from them.
OMG - best thing ever - no more wasted food & increased appetite
I thought I was going to have to send this back - took my dippy cat about 10 days to get used to it. Do take your time using the training mode - it really does pay off. Now he headbutts the flap out of the way to get to his food. Our cat is grazer rather than a scoffer. So his food dries out or the flies get it.Basically we bin around a third of his food. Not anymore, this seals it, keeps it moist and fresh and no flies can get to it. In fact, at last he is eating more food than ever.
Customer service excellent
I bought this cat flap 4 years ago and it was straightforward to fit and my cat uses it frequently. Recently the lock button fell out. I rang SureFlap to find out if I could get a replacement part and they took my address and posted it to me without any charge even though it was outside the guarantee period. It arrived two days later. I am most impressed.
These feeders are fab . My female cat would finish off her brothers food as well as her own . She’s now on a diet and can only eat her own food . Brilliant !
Great for big sized cats
We have a 9 kg old cat and he likes this flap. Easy use and really big.
Know your cat!
I feel slightly guilty giving this a so-so review - the product seems to work perfectly, but it was a complete waste of money for us. The cat that is the main reason we got it - he's getting bullied out of his food - won't go near it. He is intimidated by the noise and hates having something over his head. He'd rather go hungry than use it. I should have known better! We'll have to try to sell it on, I guess.
Answer to our prayers!
In a multiple cat home, our 4 microchip feeders are perfect for our 6 large Maine Coons and 2 smaller breeds to have dietary their needs successfully met. All took very quickly to the sounds and movement (even a very timid one). Batteries last surprisingly long considering how often they are used by snacking cats. No trouble from flies whatsoever in warmer months as units seal food off. These feeders couldn't meet their needs any better; very cleverly designed with a lot of thought.
My Cats love SureFlap
I bought this SureFlap in the brown colour about 4-5 years ago and it is still going strong. I have found that using lithium batteries are the best, as they can stand colder conditions and keep their charge longer. Only had to replace silver stickers and these were free of charge from customer services at SureFlap. I recommend this item and most of my family have since bought item through Zooplus and seem very happy with it.
So pleased with this high quality product. easy to install biggest part being cutting the hole in the door. Programming was easy though my kitten was well behaved and took to it like a duck to water being offered dreamies!. She loves it and other cats dont get in l have seen them trying. Be great if they make a WIFI verion you can lock / unlock by using an App. 10/10 from me.
Perfect for Multi cat Households
I bought one to try it out and it's fab. I have 2 cats who are chipped to this feeder as one of my other cats has to watch his diet. I also have a small female who has a delicate stomach so I am just about to order another so she can have her special food without the others taking it from her. Brilliant product, highly recommended.
My husband and I were new to cat flaps, we didnt have one for our previous cat who tended to spend most of the day out then in for the evening. But this kitten is in and out at regular intervals so we looked into a cat flap to give him the freedom. Would highly recommend, a joiner fitted it in approximately 20 minutes to our rear door, best decision we made, it took a couple of days of patience in training him, coaxing with toys and treats as he was nervous at first of the clicking sound.
This is the second one of these I've purchased they are brilliant, stopped any uninvited guests coming in. So easy to install and programme. This is an excellent price too it's about £20 cheaper than when I bought one about 6 years ago.
Best cat product ever
With two rescue British Shorthairs, one of whom I've learned will eat her body-weight in food per day given a chance, well, unsurprisingly she's been putting on weight and her sister has been losing out. So I bought two of these and slowly introduced the door movement over some weeks and now it's the new normal for them, with each cat automatically going to her feeder. This means I can better portion control and can obviously tell which cat has eaten what. Expensive? Not at all. A godsend.
Thrilled with this cat flap
My cat is now safe, thanks to this cat flap, we had an uninvited cat guest, eating my cats food, sleeping over and weeing in my house through the night, this is now all resolved with this brilliant cat flap, great invention, I would agree with some that the opening is a little smaller than my last cat flap, it took a few attempts for her to use, but is now happy n safe, so pleased we changed ..
Worth the money
We have 3 cats, one who is a pig and will eat 10 portions and still meow for more, and 2 who graze throughout the day. I bought 2 and the difference these have made is huge! Buster AND Daisy have both lost weight &Lily has gained a bit! The girls can pick throughout the day without Buster stealing it - fabulous! Daisy was skeptical at first and took a while to accept but they all get their share of food now which is fab. Only downside is that the unit is a pain to clean.
Update - bought 2 more!!!
I previously bought 1 Superfeed for Zoey as she had to have a special diet. Shortly after our 17 year old Ziggy had to have a special diet too, so bought another 2 - Zoey's sister Kizzy has no problems!!!. Although an elderly cat, Ziggy took to it iimmediateley and without any encouragement. A great advantage is that it's possible to monitor just how much each cat eats. Highly recommend.
works well but draughty and noisy
change from a standard flap to a micro chip flap . neighbours cat would get in and eat all the food. programming realatively easy. batteries only last 4 months of 4 cats in and out 24/7 and when they do fail it jus fails by ticking open and closed ALL the time day and night till they are changed. its loud.... loud enough to wake you up and the door has a gap between the insulation and the tunnel,,, so its draughty but it does work. noisy and draughty sorryp
A Life Changer!
With 3 cats all on different diets, and 2 dogs just waiting in the wings to polish off any leftovers, these feeders have revolutionised my life! Luckily my cats are ruled by their stomachs so accepted the noise of the feeder opening very quickly... All 3 of them within a week! I can now ensure each cat gets their specific food, if any need medication, that's sorted too, and if I go away my cat sitter can be sure of who is eating what and in what quantities! Fabulous investment!
Very good quality cat flap
This cat flap is as good as previous reviews but I cannot for the life of me work out how to programme for the evening In Only mode so I have to do it manually at night and in the morning. The instructions need to be much clearer; I think there is a stage missing.
My two cats are very nervous so I took the time to very slowly introduce them to their feeders, longer than the instructions suggested. It is a life saver, when one needs medication in their food the other can't nick any, and as one is on a diet I can now weigh out and monitor what he eats. Such a brilliant design, worth every penny and my cats love eating from them! If you have any problems contact their excellent customer service team, really impressed with them.
The flap is supposed to have a draught excluder but this is set so deep into the flap that it is basically useless. Also Sureflap support department don't respond to any emails, about anything, at all.
Zoey is a nervy cat but loves playing with toys, and I think she believes this is a toy!! I left it open for first few days and got her to go near it by putting a row of Dreamies leading up to where her chip would be recognised. She now opens it up without eating anything just wo watch it open and close!!
So I gave this 3 stars previously, as my fat boy was able to reach over the side and steal food as my old girl ate. I contacted Surefeed about this issue and they sent me an after market hood to add to the feeder. Problem solved, fat boy cant reach over the side any longer. As for squeezing in beside the old girl, the hood has also prevented that somehow. So pleased that my old girl can now have all the extra food she needs and can graze all day.
Great cat flap
This large cat flap is perfect for my cats. They can come and go as they please until the curfew mode kicks in, they are in for the night. I had a minor issue when first installed called customer service, had a new one the next day. They even paid to return to defective one. Great service
I bought these because the pup kept stealing the cat's food and one cat would lick all the juice off her sister's food! It is a really good product and only got 4 stars because it just won't read the cat's microchips so they've had to wear collars and use the discs intead. I have since moved to the middle east and we have had a phalax of ants makings an exploratory foray in to the kitchen - the seal has kept the ants out of the dishes! And those ants are tiny, like a grain of sand :D
Good, but needs improving.
I bought this for my 2 cats. I thought it was great until one of them started bringing in mice and other creatures dead or alive! I would like if I could programme it so that pet A can go in and out and pet B out only, this would solve the night time hunting problem. To try to keep the hunting pet from bringing in mice, I manually selected the out only option but it doesn't work! It works fine the first time a cat uses it to exit the house, but then he is able to enter the house again.
We got this one as we have got 3 cats one of them is a Maine coon and he fits through fine at first we thought they would never get used to it we taped it open so they could use to going through the hole that was fine we then shut it and they took about a week to figure it out it took alot of treats and praise now they use it all the time
Great product.Well worth the money.
This a quality product which was easy to fit and set up. We did have a bit of a problem in that we had metal within our door but having spoken to Sureflap customers service (who were really very good )sorted the problem out and is now working excellently for our elderly cat ..Would recommend this product.
Ordered three as I have one chubster, who needs to lose a lot of weight and one cat who is slim...the other 3 being about the right weight. Chubster was of course eating more than his fair share of the food put down for the others. Registering their microchips was very simple and the training instructions very comprehensive and sensible. All five cats were happily using the cat feeders within a week. Now I can regulate the amount of food for the cat who is on a diet. Great purchase!
Bought the pet door to replace our old sureflap microchip cat flap when we moved recently as we wanted the curfew automatic open & lock function. So far very impressed and happy. Easy to install into our upvc door, easy to programme and simple to use. Thought the cat be a bit hesitant at first but no, she was in and out within 30 mins. (I guess the hard work of training happened with our last cat flap). allows entry after the curfew lock time has passed.
Excellent to keep track of food
I have two feeders that I been working for over a year and clean up easily. Absolutely the best feeders I've come across that help me keep track of food and help maintain moisture in the wet food.
Don't trust it too much...
I've loved this cat flap, until.... My nervous cat didn't mind the click noise it makes before unlocking (I've read some scared cats were put off by it). It's not suitable for large cats. My 5kg boy can just about fit so large breeds might struggle or won't fit. Just to give you an idea, my JRT can't fit through. It's a bit of a pain to clean. It's not letting draught through. And here's why I feel I was cheated by them saying it'll keep your indoor cats safe etc etc. I have another cat who's partially blind and not street wise so only gets supervised garden time daily. BUT even he could work that click noise is when it's his chance to tailgate my other cat out! I've also witnessed it to unlock when my cat (not allowed to exit, only enter) was by the flap from the inside and my dog (chip not set up) was outside. It unlocked when it wasn't meant to! We're now having to shut kitchen door when not at home to ensure our blind cat won't get out. this was the reason why we invested in this cat flap in first place... Also be aware it will unlock when battery is low (mine didn't beep to let me know in advance). Please, ensure you take extra precaution if it's dangerous for your indoor cat to escape. I've contacted manufacturers, but they refused to add caution regarding tailgaters nor stop advertising it as safe in multi cat household...
Outstanding Cat Flap
A year since it was fitted and we can't rate this cat flap highly enough. We were newcomers to the world of cats and a work coleague recommended this cat flap. We have found it really easy to program & it continues to work faultlessly for our two young cats. The red battery warning light has just started flashing after 12 months of continued use. We definitely didn't expireience any draught issues as suggested by a previous reviewer. We absolutely love it.
We had the problem of neighbours' cats coming in through our existing catflap and polishing off Sooty's food. Sooty refused to wear a collar but had a microchip. A friend told us about microchip catflaps. We investigated and found good reviews for the SureFlap one. Bought it online,, my husband fitted it easily, just needing minor adjustments to the hole already there, Sooty got used to it immediately, clever cat, and the neighbours' cats have given up trying to get in. problem solved!
Finally a cat flap that works
This is the third type of microchip flap that we've bought. The 1st one only worked when connected to mains power. The 2nd one would only open from the inside, so our cat was stuck outside. This cat flap keeps our little escape artist inside when it's locked. He had a bit of difficulty to start. The reader takes a short time to read the microchip before it opens the door. He is used to it now.
Just like Sureflap, only cheaper
Used to have a sureflap one at our old house but had to leave it when we moved and was recommended this one by a friend. Works just the same but a bit cheaper!
Very good flat with several useful functions
Very good product with several different modes. My two timid cats are very timid and they were scared to use the flap because of the click sound. Started off using non-microchip reading mode, then moved to maximum delay option. Now they use the flap happily without any hesitation. Highly recommended.
Worth every penny!
We had previously owned the standard sized SureFlap microchip cat flap for several years, but decided to purchase this larger model due to our small elderly arthritic cat having trouble squeezing through our previous flap comfortably. This flap is everything we could have hoped for, and our cat is so much more comfortable! It has an exceptional range of different modes, including 2 modes that extend the time before the flap locks again after opening, which is really useful for nervous cats.
amazing product, works perfectly with my 2 cats. Easy to use, cats learned quicly how to get out and in. Keeps unwanted visitors away so residents can feel comfy and safe at home.
Does the job
Does the job really well to keep out the annoying neighbour cat. I bought this to replace a standard Catmate cat flap in PVC - just needed a bit of extra cutting which was easy with a jigsaw. Following the advice is important to set it for your cat before fitting and use training mode for a few days. It took my cat a little while to get used to the slight tunnel from this cat flap and allowing him to get comfortable with this first and then the clicking of the microchip opening worked really well
Prevents food theft by neighbourhood cats
The main reason I bought this was to prevent food theft by a couple of the neighbourhood cats but it also helps to keep the food fresher for longer as our cat is a grazer. The training mode is very good, very useful and very effective; there are settings for cautious cats too. It is easy to clean. So, full marks from me.
This cat flap does what it should. The manual makes installation and setup relatively simple. The flap opens for the right cats at the right time!
Excellent aftercare service
I bought a sureflap cat flap. Was ideal for several months, I then started to experience problems. I decided to send an e mail to the company advising them of the issues. There response was second to none. If all companies responded to there standard life would be so much nicer. I did not have to argue with them, they assessed the situation and responded accordingly. I would advise any customer experiencing problems, dont write a negative review, contact the customer service team, they are exceptional!A
No more unwanted visitors
I bought this recently as we had an 'intruder' in the house a few times which was causing my kitten a lot of distress. Took a few days to get used to it, especially as the flap was smaller than the original flap but after about 4 or 5 days he was using it happily enough. He hasn't quite worked out that other cats can't get in but he is settling down and is less stressed than he was. I just hope he doesn't get too big for the hole as it would mean getting a new glazed panel with a bigger hole.
This is perfect for what I needed it for, it keeps out neighbours/stray cats whilst also giving my cat the freedom to come and go as he pleases, plus no more lost chips that you have to attach to collars!
We've had this installed for over a year and it was a great decision to swap to a microchip flap. No more lost collars and having to pay for new ones. Very reliable once programmed. Easy to fit and the cats use it easily. Quieter than the infra red flaps. Very good product, would definitely upgrade to this.
Works well, but poor draught-proofing
Three days after installation, I can say this product works well, but the draught-proofing doesn't work. The flap rim does have a fuzzy material on it, presumably intended to seal against draughts, but it doesn't actually reduce the 2 mm gap all around the flap, which makes it very draughty when the wind blows.
first class customer service
I am so impressed! I acquired a Sureflap cat flap when I moved into my house two years ago and it has worked perfectly the whole time. Recently however I was woken at 1am to a cat fight and came downstairs to find a large ginger tom had gotten in and was stuck! Realised the cat flap had broken so following the online troubleshooter on the company website they diagnosed a problem they could resolve with a new part so at 3am on a Tuesday morning I got an automatic notification that they would send it out, which after another notification at 5pm the same afternoon, they did. It arrived the next day and was actually a complete replacement for the inside frame/door/latch. With their clear video tutorials it was easy to switch over and by 6pm on Wednesday it was as good as new and it didn't cost a penny! Efficient, effective and easy!
Best thing since sliced bread!!!!!!
My male cat has to have special wet renal food but the female (who eats dry food) loves to eat it and then gets sick. This has been a time-saver as I don't now have to watch over them when they eat. He learnt very quickly how to use it and it's worth it's weight in gold.
Definitely a life saver
We have two cats, one is a chubby cops and the other has food intolerance so we could not keep both cats without this fab solution. Takes a little effort to get them used to it but even our female (nickname PTSD kitty) got the hang of it. Working well after nearly a year. Lucille, our female has occasionally bullied her way into Ernest's food by holding the flap back with her head, but luckily he has never got into hers as he has the food intolerance. Also great for keeping flies off the food.
A better size for our cat and with many very useful features
I bought this as a replacement for the SureFlap Cat Flap I fitted a year ago as the opening on the Pet Door is usefully higher and a bit wider for our smaller medium sized cat and also good size to look out from to check it’s safe the other side. It also has many other very useful benefits, such as custom modes for timid cats and further protection against intruder animals mode and many other benefits, especially for multi-pet households. Our cat and we are very satisfied with the Pet Door.
Game Changer for Cats with Different Feeding Habits or Food
If you have a super greedy cat and a grazer cat like I do, this product is a must have in your household. I hesitated over the price for quite a while but there is nothing else like it out there. It is quite a big contraption but now I can feed my grazer cat and walk away knowing that the greedy cat will not be able to steal his food as soon as he can (it is very satisfying watching him try). The grazer cat will then be able to eat his food throughout the day as and when he pleases.
A brilliant cat flap
I first bought the SureFlap cat flap for my old flat, about 3 years ago. Previous to that I had spent a fortune on magnetic and then the petporte cat flaps. One of my cats, who likes to use his paws to open the door got himself stuck in both the magnetic and petporte ones, but never in the Sureflap. It's very well designed - the others led to break ins, but not the Sureflap. When I moved I bought another one for a double glazed door panel and it looks and works brilliantly. Highly recommend!
fantastic - doe what it says on the tin!
We were having secret visitors via our old cat flap and my cat was getting distressed, so we bought one of these, and after a few encouraging treats for him to get used to the new flap - it is a bit harder to push then the ordinary type, he was in and out without any problems. it is easy to set up, and definitely stops any unwanted visitors, and now my kitty can call his house and food his own.
I was a little skeptical that this was worth nearly £80, but it was so worth it. After about a week of the training mode, cat #1 (who likes to pick at her food throughout the day) had learned how to use it properly, and cat #2 (who is a greedy little fluff) has been desperately trying to work out how to get at the food ever since. Success! Highly recommended.
Best money spent
I have one elderly, grazing cat, who was getting thinner and thinner, and 3 greedy cats that need dieting. This allows me not to worry that the oldie gets enough food. And he is getting fatter. I really think it has bought him years of life!
At first I wasn't sure as our cat was very reluctant to use it....he's very cautious anyways and I think it freaked him a little when we programmed it as he wondered what was happening Anyway, because he was so reluctant to use it, I did what was suggested in the booklet and took out the batteries so that he could use it as a "normal" cat flap Then after a few days I just slipped the batteries in again whilst he was out and ever since then he has been coming in fine and not suspected a thing!
Not good if your cats like sharing
I purchased this so my elderly, thin cat could have free access to food without my fat boy eating it all. Took her just 2 weeks to work it, unfortunately fat boy quickly worked it out too. My old girl tolerates fat cat so they are both able to get under the chip reader together! Even if she isn't up to sharing, fat cat is tall enough to reach over the side plate and steal biscuits! So not ideal if you have cats that are friendly with each other or tall enough to reach over the sides.
This has changed our life ! seriously ! for anyone who has other cats coming through their Catflap then this is for you. We installed a couple of days ago and it is brilliant. Our cat loves it as no more unwanted guests and he used it straight away. Very, very clever how it works and worth every penny
Other cats than mine cannot come into my house anymore. They used to terrorize my cats, eat my expensive cat food and wee in every corner. Thanks to this flap. This is finished. My cats are happy and so am I!
Happy Cats :)
This is the best product on the market and the Customer Service is excellent. Have had a few minor probs and they have rectified everyone free of charge. I have a very nervous cat and she is happy to sit by the flap watching outside knowing that a big stray tabby can't get in. I almost think she looks smugly at him sometimes. My other confident one goes in and out all the time but think she likes the reassurance of that click as it locks behind her. I am just about to fit another flap. They are easy to put in too. You won't be disappointed.
Mad cat Cross Bengall
Very pleased with this product and extremely easy to install.
Absolutely did the trick
Bit wary when I bought this item - for 2 large cats - but certainly did exactly what it says on the box. One of my cats not at all keen because of the loud click the catch makes but when re-set delay to maximum he was OK with it and over time I was able to reduce the time delay on the locking mechanism to default. Certainly reduced the stress levels in the house! Just moved so need to get another one!
Purchased one on 15th Feb 2015. Impressed until the last 2weeks when another cat is getting in ??. New batteries,clean silver strip etc,the 'stray' is still getting in !!. Need your help please,
Don't waste your money on a "magnet controlled" flap from a different manufacturer (clunky, unpredictable, badly designed). The SureFlap flap WORKS. The clicks did not put off my cat - she found the newness of the flap a little stiff at first. But she got it within 2 days. The 10 second delay option has been brilliant, giving her a chance to keep trying until the flap opens.
brought one for the back door and one for the side of the house has my cat broke his leg so was concerned about him jumping fences once his leg had knitted best thing i've ever brought gave me peace of mind my cat's love to come and go as they please
These are the best thing ever! I have one cat with CKD that must not eat regular cat food and two others who have gotten plump from eating the calorie dense renal food that they don't need. I did need two one for each food type and they are expensive but well worth it. If you have been trying to manually monitor food for cats you know how time consuming it is, you won't look back with these, they are very simple to use as well!
Feeding problem solved
Now little miss greedy cannot eat all the food and little miss picky can eat throughout the day as she wishes Would suggest consider including batteries in pack
The locking wheel prong broke which enabled any cat to come so the first night I had to sellotape the door shut. I emailed Sureflap that evening & got an automated reply. It didn't stop there cos I got another email the next morning asking me for serial no and address & they were going to send replacement free. Sure enough, the next day I received it in the post. Wow! Never had such good service, excellent. I've been very pleased with cat flap, does exactly what it says on the 'tin.'
Needs a quieter motor
Apart from the loud motor alerting greedy cat that model cat is snacking, and waking us up from the hall, this is a great product.
Great Problem Solver!
Just like everyone else, my cats all have different dietary needs. One is overweight at 7kg, due to helping herself to the others' food; one has recently been put on medication for her arthritis; and the other likes to graze, as and when the mood takes her. I have bought 3 of these products and they truly do what they are designed to do. Only one cat was nervous of the motorised lid, but she eventually overcame that.
Can't recommend it more!
Got it 6 months ago. Was easy to install and never failed. Even when my cat has a fight and is chased after by the neighbors cats right behind her, they are instantly blocked outside.Great! It also makes a locking click noise (discrete) that tells me when she comes back into the house too which I like. Don't listen to the bad reviews, of course it happens to be unlucky and get the odd faulty one. I was a bit worried when I read them but I've obviously got a great working one.
Great unit, great customer support
We have had our sure flap for about two years. Before that we had a petporte but it just never seemed to work properly. The sure flap works unflinchingly and has done since installation. Our cats trust this one.. I thoroughly recommend sure flap. Also their customer support is nothing short of superb.
Very happy with our Cat Flap
This Cat Flap detects his microchip in his neck & the dial is easy to understand. It took our Caesar 24 hrs to get used to it. Disappointed that the extra collars come at an additional cost; it doesn't come in the box! I ordered the additional part to have it fitted in our double glazed door & for a fee of £160 our local glazing company had our glass cut and it fitted within 2 weeks. I should have ordered the one with the auto timer to save getting up to change the dial, but I am happy.
Very good but not for big cats
This is a very good product but do note the size of the opening. Our cat is medium sized and fits through well but not a lot of room to spare. Following the fitting instruction about placement helps, belly height. We only have the one cat so expect the batteries to last for many months. Very good but not for big cats.
Superb design, and their customer service is outstanding.
Great door - may need time for cats to adjust
My two cats - who were both used to using cat doors - hated the clicking sound of the lock and refused to use the door at all. We disabled the microchip reader and it still took a week of treats to encourage them through it. After another week, they were coming and going without hesitation. We then re-introduced the microchip reader, but with an additional time delay before the door locks, and they are both using it without any problem. Our intruder can no longer enter to steal food and sleep in our lounge! Great door. Love the curfew mode.
I now have 2 of this little gems. Stringer has his on a 4 inch high stand to make it easier for him as he is tall, I have also added the RFID tag to help him open the feeder as his microchip does not always work due to his size. So now he is happy and only he eats his food. Dylan and Molly are also happy with the other feeder and have tags on their collars for ease. With a little ingenuity you can make these work for big cats, very happy customer! (See photos)
I have 2 large cats, the pet door is the perfect size. We've been having a neighbourhood cat coming in and spraying all over the house and making my cats very nervy and jumpy, since fitting this new door I am delighted to say that my house no longer smells of cat pee and both my cats now use the flap with no problems, after one of them being scared by the loud clicking sound initially after a few days he was fine. We'll worth every penny!
Perfect. Simple to set up, simple to use. Love it!
This cat flap really is fab! I was worried about putting a hole in the door but the instructions are spot on and it was very easy to fit. It still fascinates me each time our cat comes in using it. I taught him to use it within minutes by encouraging him to go through with his fave treat before we actually fitted it. Then used the manual mode twice before putting in the batteries. Worked a treat! Thank you so much for such a great product!
This is a lifesaver for me. I have a fat Maine Coon who weighs over 11kg and needs to be on a diet, unfortunately his brother likes the diet food too and wolfs it all down and as it is very expensive this is not good. To date I have had to feed the diet food and watch while he eats then pick it up. As cats are grazers this is not working well for any of us and I cannot leave food down whilst I am at work all day. This little device is fabulous, Stringer picked it up straight away and was not nervous at all. It saves me getting up and down and stops Dylan eating all the diet food. I am now going to purchase another one for my other 2 Maine Coons so their food is safe from Stringer.The only slight problem is as the Maine Coons are tall they have to stoop right in to open the lid, a larger version for big cats and Spaniel size dogs would be great, surely dogs have this problem too? I am still giving 5 stars though as it is a fantastic product.
Sure flap is it the cat or the cat flap
I have a one year old Tom cat and we have only just purchased this flap, had it installed in an aluminium door by professional installers. When in learning mode the red led flashes once per second, the cat has gone out/in as we leave the rotary selector for both ways. As the cat goes out the led repetitions increase, I presume that the reason for this is that the flap has picked up the cats micro chip. I then push the button once, this brings the lock up allowing the cat to go out, but only come in if the chip on the cat is sensed, opening the lock and allowing the cat entry. However I can never tell if it's working properly as when I get up the cat is out and cannot seem to get back in or isn't trying very hard. He passes through the flap both ways in learning mode but that leaves the flap open to other cats as well. I have reset the system several times now with no success. Still not sure if it's the cats chip or the cat flap or just me the operator.
Update, still excellent..
This is so good I now have four. Just to let you know that if you have any issues or queries with the feeder you can contact the very helpful customer service, there's also a forum too with questions and answers. For the owner with the issue of another cat trying to steal food, there is a way of setting up the feeder so it closes when another cat puts its head in, even if the allowed cat is eating at the time. Useful if you want to be absolutely sure a greedy cat isn't eating a prescription diet.
Best Cat Flap Ever
all I can say is I love it and it works on the animals microchip which is really useful as my older cat keeps losing her collar so a collar tag is useless for her. I also use the timer so both her and I know that once shes back after curfew shes locked in until it releases automatically in the morning at the time I set. No more waking up in the morning on Sundays to let her out!!!! yipee.
surefeed microchip pet feeder
I have two cats ,one who is on a diet .The Surefeed Microchip Pet Feeder is brilliant, I did think twice at buying it as i thought it was expensive,but i am so glad i bought it.No more keep putting the food a way,or forgetting to put the food way,or worrying who has ate what,.I must admit i did try to hurry the process of the training mode, and had to go back to the beginning,as my cat took a while to get used to the movement of the lid.so its best not to rush the cat, but the Surefeeder is very easy to use with simple instructions. So now she is a very happy cat,and im a very happy person, so pleased with the feeder.
Its very pricey which made me hesitate at first but so pleased I did buy one as its been wonderful. It took my cat a couple of weeks to get used to it,but it does explain fully in the handbook how to train a hesitant cat to use it. Now he loves it and it enables me to fully monitor how much and what he eats (he is on a specific prescription diet and can only have small amounts often) . I recently sent for another feeder so impressed, he now has one upstairs and one downstairs. My other cats cant access his expensive prescription diet so this feeder will pay for itself over time.
I have one cat that must not access normal cat food due to him needing a specialized diet. To stop him getting to the others food we put this catflap as entry into a specific area where the others normal food is placed . It works great, very easy to operate and set up. Took the cats a while to get used to the clicking opening noise of the door as it recognizes their microchip numbers, but that was just a few days, even my 5 mth old kitten got used to it easily
Thomas has total come-and-go freedom
We have had ours for nearly 3 years. The light flashing tells us when the batteries need changing. Other than doing that and a quick wipe over now and again that is all that is needed. It has been faultless. Thomas loves it but it is funny to see him go out as he nudges the flap with his nose till he hears the click and then exits (of course he could just go out straight away). We do have one Ginger Tom who very occationally will follow Thomas straight in and can just get through before the Flap locks, But it is rare. Of course it can get out easily. We thought of using a flap that used a device on a cat collar but Thomas managed to get all his collars of!!. I would totally recommend this flap, but do be aware it may be too small for very large cats (Bagpuss????)
Great, but not if you have really smart cats!
I got one bowl so that I could make sure the prescription thyroid diet only got eaten by the one cat that needs it, not the very large one who eats it just because. Works brilliantly, except the greedy one has learned that if he runs at the bowl as the other cat walks away, he can ram his head in and stop the flap from closing. I'm solving the problem by buying a second one so that he can hopefully stick to his own dish - as housecats they're not chipped but 'training' the dish is a piece of cake with the included tag and it took about 5 minutes for my really quite dim cat to lear how to use it. A brilliant idea!
Best gadget ever!
After reading the reviews I thought I'd give this a try as I have one cat on a special diet and a greedy youngster that eats anything going. I didn't use the training mode, which keeps the lid up, then the next stage is it moves slightly..as the other cats would have got used to sticking their heads in it too. I manually pressed the button at the back to open the lid when my cat on the diet was near. It took a couple of weeks, then she was using it all the time. I've made the time it takes for the lid to go down longer, which seems the best setting for her. One of my other cats, who is pretty nervous, is now also used to it so may buy another for her so she can graze at will too. This is quite an investment, but for me definitely worth it. Excellent for cats on special diets or to allow them to graze without greedy cats eating everything.
great if you have a greedy cat
this is a great product. I bought two of these as one of my cats eat too much and I was fed up watching them as the other cat is a nibbler. so fat cat was finishing it off. now nibbler can go back and forth till his hearts content. only thing that could be improved on is the split tray. the middle needs to be higher so to seal the wet food from the dry when closed. as after a while the dry food gets damp and spoils. but great for serving one type of food
Great product !
This is one of the best things I have ever bought. One of my cats steals the other's food . She is overweight and trying to keep her on a diet has been a nightmare. Now I don't have to worry as she just cant get into this dish! It took my boy a few days to get used to the lid opening and closing as the movement is quite noisy but now he uses the feeder with no problems . Instructions are clear and it is easy to set up. My only gripe is, that as the feeder is so expensive it should come with batteries supplied. I would recommend this product to anyone in a multi cat household !
No more food stealing!
I have an older cat on a Hills prescription thyroid diet who needs to keep her weight up, and a younger cat who cannot stop eating! This feeder has been a godsend. It means I can now leave food down constantly for my older cat (who likes to graze) and the diet food for the greedy younger one. The food stealing was becoming anightmare and I was at my wits end. The surefeed was easy to set up and read both of their chips with no problem. My only grumble is that it didn't include a set of batteries, which given the price I would have expected. That said, it's an ingenious idea - I just hope the mechanism lasts!
Huge and Great (that's what she said)
This cat flap is amazing, very happy. It is so much easier for our large cats to get through, and no harder for the tiniest one either. In terms of installation size, there isn't a huge difference but the cat door is so much bigger. Also has more options than equivalent "normal" size one. TAKES TYPE C BATTERIES (not included).
brilliant idea! Why wasn't this invented earlier?!!
We have three rescue cats. One of them eats all the dried food due to panic over the availability of food. A remnant of life at her old owners when they chucked her out to live in the garden 24/7 with no shelter so her food got spoiled if she didn't eat it all in one go. Our three rescue cats had three bowls of dried food in separate rooms but Lucy still panicked and ate it all meaning the other two, one of whom is skinny, got no dried food unless the bowls were constantly filled up again. When Lucy became super obese (over 7 kilos!!!) we knew we had to do something as she struggled to get in the cat flap and a doggie door was not the answer!! So we bought one of these for the skinny cat, Whitby, and he trained himself to use in only 4 days. There is a really easy self training program set up within the feeder and it can even recognise microchips that have moved as Whitby's is behind his ear now. It is really easy to scan the cat in. Press the button to get the feeder to look for a microchip, put the feeder near the cat you want to use it, have their favourite treat in the bowl and when they put their head forward to get the treat it reads their chip! The feeder comes with a unique tag for their collar if your cats are not microchipped but that means they have to wear their collars 24/7 to access the feeder without a microchip. We didn't use the tags as our cats go without their collars when they are locked in for the night. Sadly having just one Surefeed feeder meant that Lucy still stole all the food of our other rescue cat so we then bought two more surefeeds so each cat has their own and we can strictly control their food intake so that Lucy can start to loose weight and Whitby and Leipzig can get the right amount of food. The Surefeed seems expensive but if really cuts down on food bills as each cat gets the right amount and no stealing and it is a lot cheaper and easier than a cat with obesity related problems like diabetes! We are just training Lucy and Leipzig to use theirs now and they are not phased by it at all despite both being suspicious cats. Batteries are not included, you need 4 x C 1.5 volt batteries for each feeder. The only downside is the price as if you need one of these for a multicat household you need more than one so it is a shame there is no bulk discount for buying more than one at the same time. If this had been invented when we had rescue cats on separate prescription diets this would have made life a lot easier for the humans in our household! The surefeed comes with two bowls. One with a divider in it so you can put wet and dried food in at the same time and one bowl with no divider in it which is super for dried food. It is quiet when it operates and as long as you don't rush your cat through the training they will learnt it easily, but if the next stage is too much you just go back a stage which is really easy and then wait to move to the next stage when they are ready. It runs on batteries only so you can place it anywhere. No need to be near a plug socket. Another bonus is no smell of dried cat food! The lid on it keeps the dried food fresh so out cats are happier to eat the dried food as it stays fresher during the day. This is a brilliant invention and my only regret is that it wasn't invented sooner.
Who ate all the pies?
I have three cats, one of whom is a very greedy young lady and another is a very fussy old lady. The youngster would Hoover all the food from the senior citizen's dish, causing a problem on two fronts. The old lady has a different diet to the raw fed kitten, resulting in upset stomachs and excessive weight gain. This product has cured all that, although reluctant to use it at first, my older cat is now hassle free at meals times. Product is well constructed, my only gripe is there are no batteries included- at this price there really should be!
The best cat flap
I've had this cat flap for 15 months now. I didn't rush to review it because previous purchases of another leading brand always ended in disappointment with circuit boards failing due to damp, collar batteries costing a fortune, etc. but this flap is different. It was easy to instal, easy to program and after 15 months is still functioning perfectly. It's the best looking flap and easy to maintain. I've got into a routine of wiping it over with a damp microfibres cloth once a month and I check the batteries each month but the original Duracell batteries are still going strong despite two cats going in and out. My cats don't have to wear any clunky gadgets round their necks and they've never had any trouble getting in or out. They were always getting locked out when previous cat flaps and/or collar gadgets failed. And the local Tom cat hates it. Despite his best efforts he's never got past it. The best cat flap I've owned by a mile!
This is a great product, one of our cats is getting old (19) and needed different food to our other cats. He took no time at all to get used to the feeder, he didn't need all the training that the booklet suggested. Maybe if you have a slightly nervous cat, you would need to take it slow, but the product is great!
Our young cats would forever bully our lovely 17 year old delicate lady off her food so she would miss out, but now she takes great delight in thumbing her nose at them as she walks away and her plate closes, denying them entry. And believe me, they have tried every which way to get in. It's an expensive plate, which put me off at first, but the amount of money I have saved in having to constantly re-feed the older cat has probably already paid for it. Worth it's weight in gold!
Brilliant Idea but .........
This is brilliant but unfortunately my cat will only enter it using her paw and so it doesn't activate it so I have to use it manually !
Great, but watch out for escape artists
We've owned the standard SureFlap microchip cat flap for a couple of years and recently upgraded to the dual scan after getting a 6 month old Bengal kitten as we wanted to keep him indoors whilst allowing free exit and entry for our existing cat. Build quality of the updated flap is of the same high quality, if not slightly better with uprated draught exclusion. The principle of the dual scan is excellent, however the Bengal learned within 2 weeks that if he follows right behind the other cat whilst he is going outside, the kitten can get out too before it latches. So, a good product but if it's critical that a cat stays indoors, don't rely entirely on the cat flap to keep him in.
couldn't be without it!
an absolutely brilliant item to have in a multicat household where one of them needs to eat different food to the others. Very easy to use and if you do exactly as instructions your cat will be eating from it in no time at all. so gald it was invented!!
I have now had 2 of these cat flaps in 6 years. They in general worked fine but their failure was sudden and distrssing for the cats. In the case of the first catflap failed after 4 yrs because the small tounge stopped dropping far enough to let the door open and the cats in. Now the second catflap has suddenly started locking my cats out which is distressing for them. The symptoms appear to be the same failure as the first but I will not know until I get home at the weekend to see it. This second catflap has only been in use 2yrs. This cat flap seems to have a life span determined by the number of times it is activated and the more cats in the household the shorter the lifespan. Unfortunately it is the only product out there that works even for a while.
Love love love it and so does my cat ..Very Easy to set up for microchip, my cat got used to using his catflap within 24 hours I am delighted he can come and go as he pleases with no worries about other cats gaining entrance, I can close his access at any time if it's necessary to keep him indoors Easy to keep clean Thank you for a great product and excellent customer service
my cat loves it
bought this cat flap had to replace panel in upvc door it only took my cat a couple of hours to work it out and the enticement of chicken definitely helped with the learning process now I know my cat can come and go all day when I am at work and I don't feel so bad that I keep her in at night.
Perfect...even for a Timid Cat
Our rescue cat is very timid, & I was concerned that he may not adapt to using a cat flap, especially this one as it makes a slight noise when it is activated. He is also a large cat (5.3kg).To my surprise it didn't take him long to learn how to go outside through the flap, coming back in took longer as there is a drop onto the patio, but that was soon resolved by using a plank of wood as a cat ramp. He has no trouble getting through the flap, even at speed. To get it fitted in our upvc door, I simply rang a local upvc window/door manufacturer & they took our door panel away, & brought it back 3 hours later with the flap fitted (£45, well worth it). This cat flap is excellent, it may not be cheap, but for the peace of mind it provides in only allowing your own cat into the house, it's worth every penny.
wish for more choices
We are quite disappointed by the functionality, I wish you could give each pet a separate rule (pet A: in and out, pet B: in only). Unfortunately still an all or nothing. We have one kitten (that would need to get in if it runs out) and a grown up cat (in/out whenever he wants). door works perfectly well if you are ok with limited options.
Very very impressed with this item. Works brilliant and my cats n dogs git used to it very quickly. Would defo recommend the larger size over the cat flap version
First ever cat flap - would 100% recommend
For the past 18 months our cat has pretty much been a house cat Mon-Fri, eventually we decided she was ready to have her independence (!) so we did some research and bought the Sureflap. The flap does exactly what it says on the tin! The flap was easy to fit into our (new - eeek!) PVC door, my husband did it himself with household DIY tools, it feels susbtaintial and it looks really neat. I was worried that 'programming' the flap would be hard but that's also super simple and within a couple of weeks our cat was coming and going like she knew no different. We were worried at first as our cat was happy to go out but no so sure to come back in, but a few days later she got the hang of it. We found propping the door open to start with really helped. The Zooplus price is great and delivery, as always, was smooth. I would recommend this product to anyone and would deifnitely buy again. How did we live without it?!
Stops intruder cats !!!
Finally, after installing my sureflap catflap months ago, last night i kept hearing a lot of bangs coming from my kitchen. Every time i went to inspect, both my felines were just sitting by the back door looking innocent as the day they were born. Later on that evening, i came into my kitchen again to see a big ginger cats face pressed up against the clear door of the catflap just staring at me. Gave me the fright of my life !! However, the cat couldn't get in and my kitties were quite happy on the inside away from this huge cat ! The cats, their food and my house is safe from an unwelcome guest marking their territory all over our stuff thanks to sureflap !
And peace is restored…!
My 3 cats became very stressed by an intruder coming and eating their food. They were also very wary of their garden too as a result. And the whole situation wasn't helped by the onset of Firework Season. So I invested in the SureFlap pet door. As it was smaller than the previous flap I had to have the PVC panel on the back door replaced which added to the cost but never mind. 3 days later Alice and Linus have no problem at all going out or coming back in. Dylan can get out OK but is still scared of the clicks so hasn't yet managed to get in. (He was 8 months old before he mastered his ordinary cat flap, so technology doesn't come easily to him!) But he will get there. The only problem I had with setting up was that I put the batteries in upside down…..
No more escaping kittens!!
Brilliant cat flap I have installed ours so only our older cat can get out the house. We have 2 young kittens who aren't allowed out yet but have been letting themselves out through the old cat flap. Now I don't have to worry about the kittens escaping and once the kittens are older I will turn the cat flap around and use it the way it meant to be used.
Great apart from no cover
Really impressed with this cat flap. Works well and locks out other cats. The only problem is that there is no cover . So if we don't want our cat to go outside ie fireworks night or an imminent vet trip the cat flap has no cover so it leaves the cat confused as to why they cannot get outside and will keep trying the cat flap which may end up broken and with a distressed cat
Fitted SureFlap yesterday. Was not as simple as anticipated because the door was thicker than we realised. The microchip recognition process was easy and our cat started using it quite quickly, even though she had never used a catflap before. We had the brown one and it looks good in the door. Will have to put something in front of it at night when it's locked, so that she knows the difference. Bit early yet but so far I would highly recomend.
No more strays!
This is excellent, as is Sureflaps customer service. The first one didn't work properly so Sureflaps replaced it and paid to have it re-fitted. Replacement works like a dream. Standard size just fits my female Maine Coon. Can't recommend this highly enough.
Wish we had ordered one of these years ago! We have always had a problem with other cats coming into the house. This product was recommended by our vets when we got two new kittens and had them microchipped. It's simple to fit and totally efficient. We've had it about a six months and the battery warning light has just started to flash so it's lasted well. Would highly recommend.
We had a magnet flap and unfortunately a cat burglar also wore a magnet and started coming in & helping himself to cat food. We had to lock the flap at night & our little darling (being a cat) had got into the habit of wanting to go out about 5 mins after we got into bed!! This meant getting up & hanging around for 10 mins or so until she came back in. Since fitting this we can leave the flap open all the time again - going to bed and staying there. The chip learning process worked first time and despite our cat being elderly she started using the flap straightaway with no problems. Really fast delivery through zooplus and was easy to fit over existing hole. Its also quieter than the magnet door.
Good but why no cover?
This does the job well. But there's just one issue. When you lock it, there's no cover you can slide over the door like with some other cat flaps. How is the cat going to know... So you end up with a very confused and distressed puss pawing at a locked door wondering why they can't get out as normal.
Great price, easy to fit and reassured that no unwanted animals come through. Bonus of being set up with micro chip in my cat and not worrying about access through a collar which he tends to lose often. Would recommend.
good but expensive to fit
I was not sure such a complex thing could work so well but it does. My nervous cat finds it fine to use and no other cats get in. However it was quite difficult and expensive to fit to my brick wall. I needed to purchase 5 of the expensive tunnel extensions and also the mounting adaptor which is needed to screw the cat flap onto the wall. But worth it in the end.
Best buy ever
I used to have unwanted visitors breaking into my house through our old flap door. Now is peace of mind for me and my cats. Recommend it!
Does what it says on the box. Brilliantly!!
Well-made and well-finished.. The instruction book is very thorough and easy to follow - in a bewildering number of languages. Registering your cat's microchip is a doddle. You can download a fitting template from the Sureflap website is straightforward and makes fitting the flap easy and accurate. Fitting my Sureflap into my uPVC back door took only 40 mins. The locking mechanism,whilst not entirely silent, is remarkably quiet and didn't upset either of my cats. With the aid of my youngest son, one of us inside and t'other outside, we 'posted' the cats in and out through the flap saw both cats happy to use their new door after no more than four training 'posts'. Would I recommend the Sureflap? YES. Would I buy the Sureflap again? YES. And the Zooplus price is exceptionally good value.
Sureflap cat flap
An excellent product, works reliably and keeps out other cats as well as dogs and foxes. If you have any problems, Sureflap will go out of their way to help solve them. I cannot recommend them highly enough.
The best option Sureflap
Bought this to replace another Sureflap Cat Flap. The Pet Door version is much more versatile and the double lock on the outside seems to have finally stumped our very creative escapologists/cats who managed to breach the Cat Flap version several times. We no longer have to build a barricade to prevent escapes. Curfew mode is a Godsend. Definitely worth the extra money.
Puurfect Sneaky Prevention
Sweet as he is, I was getting totally fed up of Sneaky from two doors down popping in and helping himself to my cats expensive food. My cat is now quite old and past the days where he would see other cats off no problem. Ordered, delivered and fitted within two days, brilliant that it requires no collar. Would definitely recommend this flap and wish we had got it ages ago. Totally worth the money for a much happier, relaxed cat
microchip sure flap
we bought this and it has been a godsend but my only gripe is my young cat has learnt to pull it up towards her when on in only so enabling her to get out which is not ideal if she is out when we go to bed and I want her in for the night. Wish it had two catches like the more expensive one
Really easy to set up & use
We ordered this for just one of our cats who goes outside the other 4 are house cats. We got a local double glazing company to fit the flap into a sealed unit in our conservatory. It looks neat & tidy & works really well & was easy to program using the manual. It may not be suitable for a very large cat as the flap size is not huge.We also needed to buy the additional fitting as it was put into glass. Really pleased with it.
Solution to our intruder cat problem!
I am so pleased and relieved to have found a solution to our intruder cat problems. In particular, the cat next door liked to come in and steal our cat's food and also our food! Our cat stood and watched with an anxious look on his face. My reduced bill for cat food (halved) is already paying for our new cat flap!
We were plagued by neighbours' cats who invaded our house on a daily basis, stealing our cat's food and occasionally peeing in our house. Our vet advised us to get this microchip activated pet door and it is amazing. Our cat is 6.5kg and the pet door is large enough for him (the cat flap would have been too small, this is perfect). He initially found the clicking sound of the flap unlocking slightly scary, but he soon got used to it. The pet door has many different settings as well as a timer so you can programme it to whatever you want in terms of opening times and directions. It is easy to follow the very comprehensive manual that comes with the pet door. We left it totally unlocked for a few days so our cat got used to the feel of the door and then switched on the setting that unlocks it for only our cat by identifying his microchip. It works brilliantly and is worth every penny. The zooplus price was the cheapest I could find for this pet flap. It was delivered quickly. I am delighted with the purchase and with the service from zooplus. It is worth knowing that Sureflap have a well manned UK helpline that you can ring with any questions about the product or it's operation, or questions on fitting. I was incredibly impressed with this aspect of the product, as I rang them to get advise on which size would be best for our cat, and the phone was answered quickly and they knew their products inside out.
This is a wonderful improvement for us and our 2 cats. A catflap that prevents intruders without requiring the cat to wear and lose a collar. It works on the cat's existing microchip and only allows entry to chips it recognises. Very easy to 'teach' the flap the chips belonging to our cats, as easy to install as any normal catflap and works perfectly.
Anxious cat, invaders day and night? Problem solved!
This product was recommended by friends to replace an old and battered magnetic flap. The dynamic in our neighbourhood recently changed with next door moving and my "mummies boy" cat has been a wreck without "Bob" from next door to back him up when we're not about. When it arrived my husband thought it looked a bit small and flimsy - this couldn't be further from the truth! It took the cat a couple of days (me sitting one side of it with a bag of dreamies; him the other, with a face like I'd just given him a tardis and no instructions) but he got the hang of it yesterday and is so much happier. Its taken a severe battering from "Pepsi" (the worst invader) and I now have a row of metaphorical cat suitcases by the back door and NO 5am invaders. Thank you so much SureFlap!
This is NOT a gimmick!!
My first impression of this cat flap was that it would be a total gimmick and never work, but I was very much proven wrong, it's fantastic! The item arrived promptly and was very easy to install (make sure you purchase the adaptor circles if you are placing in glass) and within minutes of putting into "learn mode" my kitty had stuck her nose out to investigate the door, and immediately she was registered and everything has gone smoothly since. I now have a very happy feline and no unwanted visitors spraying cat wee in my house while I'm away!! I also wanted to comment on SUREFLAPS amazing Customer Service! I had a small issue (my own fault) with the actual clear door so emailed an enquiry directly to them. Immediately I received a phone call and follow up email and a replacement part was sent out with no questions asked within 48hrs and the demonstration video on their website made swapping the part easy. Unless you have more than 32 cats (the item only registers this many!??!) then do not worry about paying the extra £30, it's well worth it!!!
Great size for tubby cats!
I brought this larger flap because one of my cats is a BIG boy! There is no way he would have squeezed through the smaller one but this size is perfect for him. I brought this after seeing my sisters sureflap & thought it was a fantastic idea with the microchip feature. I have two cats who are brother & sister, both 14 mths old. I left it on open for anyone for 24 hrs to allow them to get used to it without the clicking sound.The boy took a while to sniff it out & eventually figured out how to push it & go through. He still needed some encouragement though. By the next morning he was going in & out like a professional. The girl was a lot more unsure. I had to hold her paws & show her how to push the flap open as the magnets are quite strong & need a fair bit of force to open. She soon figured it out but was still very wary about using it to come back in. She definitely found coming in a lot harder & I found her a couple of times crying at the flap window trying to scrape her way through! I think the tunnel from the outside may be a bit daunting. Two days later & they are really getting used to it. The lock is now on & i have put it in the mode where it has a longer locking delay for timid cats so it gives them a chance to hesitate once they have heard the click but still proceed without it clicking rapidly to relock it & open it when they move their head back again. The constant clicking can be off putting but this mode solves this little problem. I think it is a great flap. I brought it 9 wks before my holiday to give them time to get used to it but 48 hrs later & they are doing great. Neighbourhood cat that used to use my house like a restaurant now sits at the flap & looks in but cant get in anymore! Great flap, well worth the money. Great size that can be used by either small or large cats. Easily fitted with a good instruction booklet.
Worth Every Penny & More!!
My name is CharlieBear, a little grey pussie cat. My mummy found me after I had been abandoned by some nasty people! Who left me near a bin on bin day, long story, but I chose my new mummy and I love her very much. But as I am getting older (just ad my 1st birthday yeh!) Plus my new big sister who is an a’wld o.a.p cat of 13years! Us two girls were starting to get unwanted bully cats coming into our home when mummy was out. It eats our food and bullied us before it left a nasty smell. So my mummy got us this new cat flap ‘Sureflap’ and it was a hundred of those pound’ies, (which is a lot of cat treats!)But I told my mummy I was worth it. So she bought one and got a man round to fit it, didn’t take him very long either, just enough time to have a brew and a bikkie or 2! Now I’m back to been my mischief self and after all I did catch mummy a few presses to say thank you DON’T SIT ON THE FENCE WORTH EVERY PENNY!!!
Wish I'd got the larger one!
Great product but really wish I'd bought the larger one. All 3 of my cats struggle to get through the flap. Currently using with free entry and exit to give them a chance to get used to the tight squeeze. If your cat is over 6kg, I recommend you buy the larger one! Can't fault the delivery service, ordered on the Saturday before a bank holiday and here on the Tuesday. Excellent.
Brilliant Cat Flap!
My two cats were traumatised by unwanted feline visitors coming through their cat flap, but since we fitted a Sure Flap their home is their own again.
A God Send!
I've had this cat flap about 2 weeks now and it's made such a difference to my cats lives and to the smell of my house! No longer can the strays get in and eat my guys food and spray wherever they feel like. Previously had a magnetic collar flap which did nothing to prevent other cats butting their way in but since installing the Sureflap the strays don't even hang about in my garden let alone come in my house. A must buy for anyone in a similar situation.
I had the older version for years, but the motor died, I figured it would be a good time to upgrade, this is the same size and so fits the hole in the glass door perfectly. Helps keep other cats out and makes mine feel safer indoors, has also stopped my male cat spraying indoors too. This version is much better with the draught excluder and also the click isn't as noisy, not that it really bothered me before. This cat flap is well worth the money.
Excellent product. Simple swap into the aperture of the previous catflap. Has prevented unwanted intruder moggies coming in and eating food put out for our cats and then spraying everywhere. Best piece of tech we have purchased in ages.
Excellent Door, Timid Cat
This is a brilliant product that is also an easy DIY project. The door works really well. My cat was a housecat for 2 years and is extremely timid but she took to using it to go outside really well, shame she doesn't like coming back inside as much.
Our scaredy cat
We used to have an ordinary flap at the entrance to a tunnel through house wall, but other cats were coming in. The Sureflap works perfectly except that our cat was totally spooked by the dropping of the latch and the accompanying clicking noise when he was in the middle of the tunnel coming in (and this is the newer quieter model). He made ungainly exits, rear-end first, back onto the patio! So we had to go back to the basics to regain his confidence going through the tunnel. First with a bare tunnel, then the flap with no batteries (no click) and propping the flap open, then the flap closed and finally the batteries back. I put strips of black insulating tape at the bottom of the flap so that he couldn't see the latch dropping either. This did the trick, and now, three weeks after the initial installation he is at last coming in - and the neighbour's cat - who was using it all through this period, is thwarted! Great product and a very helpful help-desk at Sureflap.
Worth every penny!!
Having suffered a very frequent, unwanted visitor into my house over a few days, who sprayed all over the place, I was at my wits end, having had to replace, amongst other things, my kettle, which was ruined in a particularly full on spray attack, I was wary about spending so much on a new cat flap. I didn't like the other option of permanently locking my old one as my cats are used to be able to come and go as they please, and I didn't want to have a litter tray in the house. This cat flap was delivered (free) within 2 days of me placing my order. Setting it up was unbelievably easy, both cats were positioned as per the instructions and the cat flap immediately registered and stored their microchips. Apart from being a bit wary for the first few times they used it, my cats have adapted fine and I no longer have a smelly house! I would rate this 10 stars if I could!
After more than 25 years of our different cats using standard cat flaps with no unwelcome visitors (that I was aware of!) we have just started being pestered by a very brazen newcomer. After watching it wander into our hall while relaxing with our 2 Siamese I decided enough was enough. Went onto Zooplus website, spotted SureFlap read reviews, ordered, delivered and fitted within 3 days - great! Our cats took to it immediately and so far no hassle from unwanted visitors. Heartily recommended.
Excellent - but !!!
I wish i'd bought this ages ago, its been a gods send, my cats find it easy to get in and out of, it gives me freedom and them, BUT the only problem is when it blows a gale and the cat(s)come in the flap stays open making it easy for ugly - a feral cat to come in and eat everything in sight and wee in my house, so i would of like the magnet to of been a bit more stronger. I am going to do what another customer has done and put tire weights on bottom of door. Other than that an excellent purchase.
Can't fault it
Had this for about a year now. Allows the cats easy access to the garden without letting any strange cats in with them! Only thing to note is that you cannot programme specific conditions for each cat. For example either they are all allowed in or all allowed out. This was never a problem until we got a new kitten who kept escaping with the adult cats. I think a more expensive model is available and may be worth it to prevent this issue.
Easy to fit and easy to set up
I was very worried at having to cut a hole in my door but it was relatively easy to do using the template on the Zooplus website. The microchips were easy to put in the flaps memory. Just waiting for the kittens to be brave enough to use it!
All my previous cats made use of a bog-standard Staywell cat-flap. I tried upgrading to magnetic locking devices, but to no avail. They've all been very intimidated by the VERY loud clunking as they went in and out. My last two, Russian Blues called Hammer and Sickle, hated it. Hammer simply couldn't understand the 4-way locks at all, so promptly wrecked the flap! The Russians died about 2 yrs ago, both aged 19. So, after a break of two years I've acquired two British Blues, brothers named Jago and Bacon!! Don't blame me, my grandsons named them. They're now 27 weeks old, neutered, chipped, and vaccinated. They've been very curious about the cat-flap, and so, last week, my son and I trained them how to use it by 'posting' the cats in and out of the house for about 20 mins. Whilst not silent, the light noise made by the locking mechanism doesn't worry them at all. The SureFlap responds quickly to their presence, and enables very quick entry and exit. The cat-flap seems very well made with no sharp edges to catch the cats. Even better, it's run on batteries. It would've been a pain for me to run a mains lead and transformer to the door, so I was delighted to find a battery-driven flap. Very easy to install, and large enough to accommodate a sure-to-be chunky cat!
It's made all the difference...
Cat flap arrived promptly. Replaced old one with no probs. Have two cats who have used a flap for previous 2 years. One cat got the hang of it straight away; the second is much more nervous and it's taken a month of coaxing to finally get her through - she was scared of the 'click' noise that it makes as it opens. Food was the best bribery. Bit of a hassle to get her to use it but no Toms seem to have visited; so no nasty smells or food guzzled by visitors.
My cat loves it!
I recommend this door. I paid a professional installer to put the cat door in, so I can't judge how easy the installation is into a wooden kitchen door like mine. The installer had me put the cat's head through the door twice. and it picked up my cat's chip immediately (she was chipped two months ago, so the chip is new). My cat figured out how to go out the door about 1 minute after installation. Learning how to come back in was harder, as my cat tried to pry it open with her paws and didn't figure out for a while that she had to wait for the click to let her back in (it doesn't click when she goes out) and that she had to go in head-, and not paws-, first. So I had to go outside and pick her up a few times and push her head through it, and she then learned how to get back inside. It did take a few more tries before I was satisfied that she knew how to open it from outside, and she now proudly goes in and out on her own. She's a small cat and the size is appropriate for her, as I don't think she would have coped with squeezing through the standard-sized flaps, which are much smaller. I bought this door because it has a 'curfew' timer mode, so that my cat can only go out during the times I program (which are daylight hours). It will let her back in after the curfew time, but she is very unhappy that it currently clicks shut at 5pm every night to prevent her going out, and I find her regularly sitting by it during the night trying to will it to open! So I usually push a box against the cat door when it's programmed to be shut so that she gives up trying to pry it open. But she also doesn't understand that the microchip door keeps the local bully cat out, so my cat often sits inside our back door guarding her flap from invaders (the box against the cat door helps allay her fears at night).
happy relaxed BIG cats - at last!
This product is both brilliant and inspired. Our two cats had for years been terrorised by regular attacks from the neighbours' vicious and cunning black tom, which woke us night after night with fights and food theft. Sureflap has instantly solved the problem and after only three weeks our cats are noticeably more happy and relaxed - they seem to sense that "their" house is now safe from feline intruders. Installation was - even for a DIY duffer like me - a doddle, requiring only a couple of millimetres enlargement of the cutout for our previous "Staywell" flap. Hint - an easy way to register your cat's chip pre-installation is to use the unit, door down and in recognition mode, as a feeding bowl and offer a couple of cat treats placed on the inner surface of the door. I was worried about the size of our cats (6kg and 6.5kg) in view of adverse reviews on this issue. All cats are however lithe creatures and both our monsters "swim" quite effortlessly through the device. Finally may I use this forum to congratulate the boss of Sureflap on the best ever antidote to domestic feline terrorism.
Money Well Spent
This cat flap is the bees knees...no draught, no unwanted guests and unbelievably easy to fit. Buy with confidence.
This cat flap is great, it is well made, was easy to programme, much easier to install than previous flaps and being the larger size has ample room for my 8 Kg kitty to get in and out. It also has options to increase the time the door unlocks for - great for cats that dither outside for ages before coming in (I have an ex stray that likes to check who is in the kitchen before entering). I had a problem with another of my cats in that it was not picking up his microchip (due to the strength of his microchip signal) and the door wouldn't open for him so I emailed Sureflap customer service and they were brilliant! Problem was resolved quickly and efficiently and I now have 3 happy cats and the local bully cat is very frustrated with not being able to get in. I am also saving £££s on cat food bills. I would certainly recommend this for anyone who has large cats (or small dogs) and wants to stop all the neighbourhood cats from wandering in as they please. I would also recommend buying with confidence from Sureflap as a company - they sent me a range tester to check the unit was working properly - it was so they told me how to put it into high power mode to increase the strength of the signal. This did the trick but if it hadn't they were going to order me a specially modified unit with a longer tunnel. That's excellent customer service in my book!
Safe at last!!
What a fantastic product. Easy to set up and link the cats micro chip. Another cat was coming in our house and chasing our cats and eating their food...we even caught him in our bedroom at 3 o'clock in the morning! Our cats are now safe from the neighbourhood bully!! We wish we had bought this weeks ago. Our cats were staying away from the house for longer and longer each day and when they were home they wouldn't settle and were on edge all of the time. They are now home and so relaxed...what a difference. The cat flap is expensive but in our case was well worth the money.
Great flap, awesome customer service
These flaps work very well -- I have two, on different doors, which allow us to feed our cats separately, due to diet restrictions. The flaps are well-built and reliable, and have a long battery life. However, we have one particularly cunning neighbourhood cat who managed to defeat the security mechanism and break in. I emailed Sureflap, more to let them know than with any hopes they'd be able to assist. They were friendly and helpful, and extremely concerned about the problem. They sent me first a pair of prototypes of their new dual-locking flaps, and then two of the final product, at their own expense. I can recommend these flaps without hesitation, both for the product itself and for Sureflap's outstanding customer support.
Works very well
The flat works very well. My cats got very quickly used to it. The batteries last long too and the flap itself is very good quality. It keeps other cats out. Would by it again.
I have had one of these for a year now. We had trouble with feral farm cats getting in and this device stopped them for a while. Our cats love to poke their heads in and make the electric switch click, this runs down the batteries in about 4 months. No big deal. The main problem is the the bottom of the door does not have enough mass to positvely close after each cat passes so, on a windy day it can remain just unlatched. That's enough for Ginger Tom from the farm to dive in and cause havoc. I solved this by putting some sticky backe lead tyre balancing weights on the bottom of the door. Now it closes every time, denying GT his spary fest.
Originally I was going to buy one of those magnetic cat doors, but I am so glad I saw sureflap advertised. It is great not having to worry about my cat loosing her collar (with magnet attached) and being stuck outside until I get home...and she somehow does manage to loose it regularly! It is also great having a cat door that restricts which pet can come inside as with my old cat door, I was constantly having to chase my neighbours cats outside as it would sneak in to scoff down the cat food. The sureflap was easy install and it didn't take too much coaxing for my cat to get used to it (she is only six months old so had never used a cat door before). I quite like the clicking sound it makes when it reads the microchip as I can monitor when my cat is coming and going. For me, the sureflap cat door is definitely worth the money.
I wish I had bought one of these years ago....
I've had one of the SureFlap cat flaps for two weeks and so far it has been amazing.. It was easy to fit as the hole from my previous CatMate cat flap was exactly the same size.. I did not programme it first but as soon as it was fitted I put it in it's memory mode by just pushing one button.. I sat by it to make sure it was my cat that was first through and as he passed through with little coaxing it clicked, turned off the memory mode and locked behind him and he has been using it ever since as if it had always been there, locking up behind himself each time!! The two nuisance next door cats have attempted entry several times without success and now seem to have given up and watch bewildered as my cat lets himself in.. I can also hear the click when my cat comes in at night while I am in bed.. Brilliant.. A magic piece of kit.. Highly recommended....
BEST INVESTMENT EVER.
Bought this to replace a bog standard cat flap, which had all the inherent problems of other cats coming in and eating my cats food and spraying. Easy to install and set up,it fitted into the existing space left by the old cat flap. If anyone asked me for a recommendation with regards to buying a cat flap, this product would be the one I would recommend, cannot praise it highly enough. Well worth the money.
Worth the extra money
After unwelcome visitors and endless lost collars and magnets, I bought this to replace a Staywell cat flap. It was very easy to fit - same size hole and screw positions as the Staywell. Uses two AA batteries and has a light to indicate when they need changing. My two cats took to using it straight away and the problem cat is permanently excluded. Highly recommended.
no more unwanted visitors
I bought a SureFlap Cat Flap over a year ago and it's been one of my best cat related purchases ever,no collars and tags to lose and no more neighbours cats coming in and eating my cats food or spraying in the house. The only fault I found was that any cat can get out which proved a problem when I had a little kitten who was desperate to get outside to join my other cats but was way too young and hadn't completed his vaccinations.
i have the sureflap and was delighted with it but now the piece of metal which acts as the magnet has gone so the flap blows and bangs with the slightest bit of wind not happy so much now as its been very drafty through this winter
fat tabby + kitten
Excellent for keeping neighbouring cats away... Until you lock the flap so your cats can come in but your kitten (and cats) are not allowed out. Ideal for cats being kept in at night but come home at different times. When my male cat of 5 years was suddenly not allowed out when the kitten came along he managed to figure out how to escape! He paws and paws at the flap until the button at the front pushes down, then hooks his claws under the flap and opens it up towards him! Very funny at first as we couldn't work out how he got out. Then I saw him with my own eyes. Still wasn't a problem as only the kitten needed to be inside... Until she learnt from him how to do it! Now have to use full lock which isn't as useful. Batteries really do last about 6mths, I wasn't expecting that. Great product, could do with tweaking- aimed at clever kitties! IF your cat is 5.5kg + would suggest this may be too small. My 6kg cat gets thro it but only just!
Peace at Last!!!
best product ever no longer will neighbours cat come steal food and go on my kitchen tops. I feel great knowing my babies are safe whilst i am at work or out and about - well done sureflap you have changed my life!
my cat is able to come and go as she needs.i work long hours it has provided a entertained cat and not a bored cat.no other cats have been able to get in .it gives me sound of mind .the unit is sturdy,its made life much easier,not having to rely on someone letting her out .no more litter trays,and no more jumping on me to let her out at 5am.unit is easy to install,can trust it does exactly what it says on package.best cat flap on market,will keep out unwanted cats.
Fantastic...a must buy!
After months of problems with a local Tom cat entering our house, spraying everywhere and frightening our cats, we discovered this microchip flap. It is fantastic and I recommend it to everyone! Easy to fit and very simple to programme. We have had ours for 12 months and it is still using the original batteries. I will never ever go back to the old style flaps again!
An awesome product
It's such a great idea. Putting the microchip on your cat to a further use. Prevents other cats coming in, but if you leave your back door open and one gets in, it can get OUT without problem. Easy to set up, no draughts coming in. Gives cat confidence when running away from a chaser! They kind of tease next door's cats by getting in and looking at them. If you use it in a double glazed unit you will need to purchase a DOUBLE GLAZED GLASS PANEL with the hole made in it. It cannot be put into double glazing unless you do. The cavity would break down and leak.
I had the SureFlap Microchip Cat flap installed a couple of weeks ago. It took half an hour including cutting the hole and fixing the flap in place. After a reluctant start, my cat realised this way was freedom... She soon learned the cat flap was her own front door. The microchip recognition was easy to achieve even with a reluctant cat. Cat treats worked a dream and soon I could hear the gentle flip flop as exit and entry were acomplished to perfection. It has made life much easier for both of us particularly when we have the reassurance that only my cat can get in and out of our house. I highly recommend this product.
The kittens took to using this straight away, it was fairly easy to fit in our wooden door. It would be better if it was a little bit larger now they have grown into cats. They also sit near it when its raining so it clicks because it senses them. On the whole great peace of mind because you know only your cats can enter and they are not locked out if they lose their collar (which is often)and you dont have to keep replacing collar magnets.
Super Cat Flap
This is a quality product that works exactly as it says on the tin. Easy to register your cat with it, just push the button and shove your cat through! No more cats from up the road coming in to bully your cat, steal food or spray on the wallpaper! The built in tunnel is a nice touch and you can get extenders if mounting on a thick wall. The catch releases very quickly when your cat gets within range and stays down if the cat hesitates before coming through. Brilliant. Worth every penny. Our cats feel safe in their own home now.
Ok make no mistake, both our moggies love this device that has run happily for at least 4 years now and has made our home a peaceful place. We have clearly recouped the cost of the flap in unstolan cat food. We have always experienced very good support when we have phoned up with minor issues such as the sensor getting dirty with fur or the lock literally freezing one winter. Our last issue was bizarre . One cat all of a sudden could not get in. Tried everything. Support said it must be the cats chip. Vet said no way. Healthy cat goes to vets and is now chipped for a second time since the first had travelled deep into her shoulder and the fap could not sense it. So peace is resorted once more.
Not so suitable for large cats
We bought this as the ideal solution to stop a local stray Tom from coming in and spraying the house. Managed to get one cat's chip recognised without problem, but the other cat who is of a larger size (7+kg) struggled with it on two counts. Firstly he found it difficult to belly crawl through the smaller inner square aperture of the flap (although the outer tunnel is larger, the inner flap narrows at the bottom to a square), and also his microchip is placed far enough down his upper back that the flap did not register the chip even when his nose was firmly squashed against the flap trying to open it. It was amusing to watch his efforts, but in fairness it was not suitable for big Boy! Zooplus, to their credit, agreed to return and refund without issue.
I cannot believe I waited so long to get this. It has really changed my life, and that of my cat. He has already started to put on weight and look and act much brighter, since we both realise no other cat can now invade his territory and steal his food. It took only about 15 minutes to set up, install and get him used to it and we never looked back. An absolutely brilliant solution.
Fixed the problem
After nearly a year I am still very happy with the Sureflap cat flap. It completely solved problem with local bullies coming in and bashing up my cats and spraying the house. I have just had to change the batteries for the first time and considering how often my cat uses it (2-3 times an hour sometimes) I consider that good. My daughters dog also uses it successfully to charge in and out. The dog is smaller than the cat so fits through fine and it read her microchip just like the cats. I would recommend it to anyone needing to keep other cats out and who's cat doesn't like a collar. The only problem I have had was with fitting as it was larger than my previous cat flap and as it was through a wall I had to get the chisel out!
Sureflap Microchip Catflap
This is a really great product. Very easy to fit and to program. Unfortunately my cat is too fat to fit through it and I had to change to a Pet Porte microchip door which is slightly larger in diameter but much more complicated to program. I wish Sureflap would make a larger model , please !!
Brilliant piece of kit!
We bought one for our 18 month burmese cats about 3 years ago. They had never used a catflap before this. They quickly got used to using it and got used to the click. we had a few problems after a few months with the micro chip reader not working properly. We spoke to the manufacturers about it and they promply sent us another something to upgrade the reader - no problems since. Easy to set up and program - wouldnt be without it - will definately buy one again.
This is a brilliant cat flap. Extreamly easy and quick to fit. Fits snuggly into the hole that you cut with no need to fill after. Took our two 18 month old boys (who have never used a cat flap before) about a day to work out, with a little encouragement from us. The click (as it opens and closes) put them off at first but this was quickly ignored when they realised that we were no longer opening the window for them and this was their only way into the outside world. Money well spent on our very first cat flap and would recommend to anyone looking for one.
Amazing bit of kit. Piece of cake to fit. A doddle to program. Quick and easy, no messing. The cats that used to stroll into our house and terrorize our cats didn't know what hit them and consequently our cat food bill has halved now. Our cats are so much happier, and the faint click that the flap makes when activated didn't bother our cats at all. They got used to it in a flash. Our tabby is quite large and has no problem fitting through. Every cat owner should get one of these
Excellent cat flap
Quick delivery. Easy to install and to program. Fantastic not to have other cats entering the house any more. Very pleased with everything.
I have found this cat flap invaluable. I have 4 cats and they all use it easily and it keeps other cats out. I have peace of mind that my cats can come and go as they please but no other cats can enter my house. It is a brilliant product and works well. The support and after sales from sureflap is excellent.
Pain to secure to the door, but easy to programme
Easy to programme, but a pain to install as you have to line up screw holes exactly to secure both sides to the door. Would be better if you could secure each side individually, as with normal cat flaps. I agree with others that the hole is smaller than normal cat flaps and it is amusing seeing my large cat squeeze through the hole, but he does make it! On the plus side the cat who has been stealing his food is now just a face at the window!
Peace of mind
Easy to fit, very well made and it works superbly. We have a big 6kg cat and he can get through ok. No longer have other cats pinching our cat's food or spraying indoors. Have had a SureFlap for a couple of years and after 18 months had a fault with the original. Sureflaps service dept dealt with the problem and sent us a new (improved) flap with no fuss. Highly recommended and excellent service.
Have bought this item based on previous reviews and can I say was not disappointed very easy to work. If you have a rather large cat they may struggle both of mine are just over 4kg and is fine for them.
We've had the cat flap for about 2 months now and are really pleased with it - our cats are too. I'd buy it again
Absolute must buy!
Bought the sureflap to replace a staywell. It's brilliant - very clean and robust design. Easy to fit into the existing hole - with a little bit of persuasion. Extremely easy to set - just one button - the battery compartment is easy to open too. My cat went through it no problem and was using it within minutes only slightly disconcerted by the click initially but completely over that now. The best thing is that it keeps my pesky neighbours' cats (there are 7 of them) out of my house which was a real nuisance. The click is very quiet compared to similar cat flaps - I had a staywell infrared cat flap previously -the click was annoyingly loud, the batteries were expensive and my cat was constantly losing collar keys which was expensive and meant she was locked out. The two staywells I have had also degraded quickly and the outside lip broke into pieces. The sureflap has a very sturdy design which I am sure will last well. It is slightly smaller than my previous cat flaps but my current cat is a very large ragdoll cross and has no problems with it. Well worth every penny!
I spent a long time researching which cat flap to buy for our new kitten, and loved the idea of a microchip catflap to keep out other cats. I went for the Sureflap as it is battery operated so need for wires trailing. I am 100% happy and would recommend it to anyone. It took a while for our cat to learn how to let himself out, but learned very quickly how to get in when another cat was chasing him! I have total piece of mind that he can get in and out when he wants and don't have to worry about other cats following him into his home. It is a little draughty in the winter, but I imagine this is to be expected with all catflaps.
the only cat flap any one should buy!!!!!
Ive had my for over a year, the best thing i ever buyed!!!! i move to my new house and noicest their where lots of cats/toms on are street always comming into are home spraying every where and fighting with are 4cats in their own home, witch would upset them and never come down stairs. Now got the microchip flap their been a lot happer and claimer, nice to see them all reaxls and cuddle on the sofer once again.
worth every penny
we had alot of problems with other cats coming into the house. we got a new cat who we rescued from the rspca and we wanted her to feel safe in her own home. the microchip catflap was easy to install, went straight into the hole of the old one. the click frightened her abit to begin with, which meant it kept locking before she got the chance to come in. she has now got used to it and has no problem at all. i recommend this to every cat owner, it not only makes your cat feel safe but it also stops unwanted cats. i can understand some people saying its to small because it is alot smaller than a normal catflap. maybe it would be a good idea to do this in different sizes.luckily our cat is small so has no problems. excellent product, highly recommended
Size of your cat is important!
I have just had this fitted due to an invading un-neutered bully cat coming into my house. Beware, I have a large cat who can only just squeeze through with the aid of his back legs off the ground!! It doesn't look very comfortable. The plastic door itself is not very draft proof and looks like it could easily be broken by the bully boy cat getting upset outside. My other cat, at the moment will not use it as she is scared of the clicking sound and the enclosed tunnel feeling. But I will continue to help and coax her through. I am hopeful. I am satisfied with the product as I know when I am out or trying to sleep, the bully cat cannot enter. Maybe SureFlap need to make two sizes in the future. Or else I will have to buy dog flaps in future, just in case!!
This is an excellent product. I bought it as a way to keep the neighbour's cat out of my house, as he was terrorizing my two cats, and eating all their food. The flap was installed, I found it very easy to program my cats' microchips into it, (just the push of a button actually). It took the young cat some time to get used to it - but after a couple of weeks he was an expert! My older cat, 6 years old, started using it immediately. It has really transformed life - the cats can now go in and out as they please, and there is no threat from the neighbour's cat now. I really love it!
Love the Sure Flap!
This is good for indoor cats also. You can allow skinny cats into a room where they can nibble on food all day while excluding fat cats that need measured feedings! It works great, was easy to program, and I was able to install it on my own without needing help from another person.
Too posh to push!
My 2 new cats had never used a catflap before. One of them is very nervous & we have had problems with intruders coming through the old flap. I was delighted with the concept of Sureflap & thought it would solve all our problems. However after 4 months I am still in training mode. Started off with batteries out & flap taped open & slowly got both to use it just as open hole - they won't push! Have now advanced to batteries in but still taped open. The younger cat is using it, although still jumping at loud click, but the 3 year old just won't go near it and is terrified of click (despite fact she has used open flap in training mode since July). I can't advance to full flap shut mode until I can get her used to this stage. Help - have tried food bribery & persuasion but to no avail. Am out at work all day. Can anyone help? The weather is getting colder & it's drafty!
Stuck Paws and Escape Artists
We've had our Sureflap for around 6 weeks. It works fine and our cats can come and go as they please. However our cat got his paw stuck in the flap recently, which was pretty horrible. He must have put his paw through, changed his mind and then pulled it back. He obviously panicked which made things a lot worse and squashed his paw. When my partner and I tried to free him his paw got squashed more. After much hysterics I managed to hold the catch down from the inside (putting up with lots of biting, srcatching and howling) while my partner pushed the door from the outside.This set our cat free. It would be interesting to hear if anyone else has had this problem. ? In addition my other cat managed unlock the unit. The lock was turned to the open position, I presume with his teeth, enabling him to escape in the middle of the night. We were quite astounded at this. Has anybody else experienced this or do we have a master escape artist on our hands?
The best on the Market!
Iv'e had a few different cat flaps that have given the ghost up after a few months. A serious problem occurred with a local cat coming into our house by forcing it's way through our cat flap. The catch on some cat flaps are really small and easy to force open. This ones so robust, simple and easy to set up that dispite the high price tag it's worth every penny and more.
I've had this unit now for just over 12 months and I've been really pleased with it has it has made my cat's life so much more relaxed as the bully cat can no longer come in and terrorize. However, like some other reviewers, I have had some problems this week with the catch being stuck down so that the flap does not lock. I have read different reviews on other websites and found that using a little WD40 may do the trick so off I've been to the supermarket and voila - it works!!! So I'd advise before you get another one to try this :)
OUR HAPPY CATS
IN THE EVENING THIS CAT FROM DOWN THE ROAD ENTERED OUR HOUSE THROUGH THE ORIGINAL CAT FLAP PILLAGING ALL THE FOOD IT COULD FIND AND FRIGHTENING BOTH OUR CATS. NOW WE HAVE TWO HAPPY CATS AND A FRUSTRATED FACE AT THE WINDOW THANKS TO SureFlap
I have two LaPerms and thought that Oli, the boy who is more confident, would get used to this very quickly and Lulu, the girl, would choose not to use it at all as she is very nervous. Well after three days of posting Oli through it, Lulu took the bait and now loves it. The freedom it has given her seems to have given her more confidence. Meanwhile a week on Oli dtill sits and waits to be posted through it! Although today he has gone out of it by himself! I have had a week of laughter watching them work it out but am delighted that within a week we are nearly there. The lock does click loudly so can take a while for less confident cats to get to grips with it, but is a good sturdy product and will stop the neighbourhood tom cat popping in through the open window my two used to use.
a neighbours cat kept on coming in eating my two rescue cats food and beating them up. now it lies in wait outside and ambushes them when they go outside! but it cannot get inside anymore which is a sanctuary for my two cats now.........
Brilliant cat flap
I have 4 cats and they will only go out the patio door. I have had the sureflap fitted into a glass patio door and it has been brilliant. Even though 2 of my cats are very nervious they soon got used to using the catflap. They now have the freedom to go in and out as they please but no other cats can get in
That's got rid of the stray!
Just recently we had a stray coming & eating all the food but no longer with the microhip cat flap. Firstly I programmed it to respond to the cats chips just to make sure it worked then it fitted perfectly into my existing cat flap hole. It is a bit of a squeeze for my 5kg very fluffy cat but he does manage ok. Wish these had been around years ago.
Got this cat flap after my cat was being beaten up in our house by a random neighbourhood cat that also had a magnetic collar allowing him entry through the old cat flap. Since installing this microchip flap George (the cat) is less stressed and more secure his home won't be invaded by other unwelcome moggies.
best of the lot
I decided on this model this after some research on electronic catflaps and after 2 months of use by 4 cats I am really pleased with this! It's sturdy and well built, battery operated (which avoids any unsafe cable mess), and the chip-reader mechanism is very reliable. The kitties are very happy with it too! Recommended.
What a fabulous idea! No more stray cats wandering into our house to eat our cat's food, plus we can now leave our cat for a few days safe in the knowledge that he can easily go and in out of the house.
Easy to order from Sweden! My cat could use it from day one! Easy to program and easy to assemble into the door. He loves it! And it feels great for me too, to know that he can be the independent cat as they are meant to be! So what are You waiting for! ;)
Does what it says on the box!
Easy to fit - mine was in place of an older "manual" flap but detailed instructions are enclosed anyway. Our Molly gets through it with no problems not realising she carries her key under her neck skin! A really good buy.
This is so easy to use and is just great for our 9 month old cat. It's a good size and easy to fit. We have a UPVC bevelled back door and my hubby fitted it no problem. It also has a plastic transparent door which my cat likes to look through! We have a lot of cats in our area so it's reassuring that only our cat can use it and no others can get in. Would absoultely recommend.