233 reviews forSureFlap Microchip Cat Flap
Upload your product photo29/03/17|Fiona Campbell
Problem Solved!
We had the problem of neighbours' cats coming in through our existing catflap and polishing off Sooty's food. Sooty refused to wear a collar but had a microchip. A friend told us about microchip catflaps. We investigated and found good reviews for the SureFlap one. Bought it online,, my husband fitted it easily, just needing minor adjustments to the hole already there, Sooty got used to it immediately, clever cat, and the neighbours' cats have given up trying to get in. problem solved!
Originally published in zooplus.co.uk
24/03/17
Finally a cat flap that works
This is the third type of microchip flap that we've bought.
The 1st one only worked when connected to mains power. The 2nd one would only open from the inside, so our cat was stuck outside.
This cat flap keeps our little escape artist inside when it's locked.
He had a bit of difficulty to start. The reader takes a short time to read the microchip before it opens the door. He is used to it now.
21/03/17|Liz Newby
Just like Sureflap, only cheaper
Used to have a sureflap one at our old house but had to leave it when we moved and was recommended this one by a friend. Works just the same but a bit cheaper!
Originally published in zooplus.co.uk
18/02/17
Very good flat with several useful functions
Very good product with several different modes. My two timid cats are very timid and they were scared to use the flap because of the click sound. Started off using non-microchip reading mode, then moved to maximum delay option. Now they use the flap happily without any hesitation. Highly recommended.
11/02/17
Worth every penny!
We had previously owned the standard sized SureFlap microchip cat flap for several years, but decided to purchase this larger model due to our small elderly arthritic cat having trouble squeezing through our previous flap comfortably. This flap is everything we could have hoped for, and our cat is so much more comfortable! It has an exceptional range of different modes, including 2 modes that extend the time before the flap locks again after opening, which is really useful for nervous cats.
07/02/17|Jo
amazing product
amazing product, works perfectly with my 2 cats. Easy to use, cats learned quicly how to get out and in. Keeps unwanted visitors away so residents can feel comfy and safe at home.
Originally published in zooplus.co.uk
01/10/16|Tom P
Does the job
Does the job really well to keep out the annoying neighbour cat. I bought this to replace a standard Catmate cat flap in PVC - just needed a bit of extra cutting which was easy with a jigsaw. Following the advice is important to set it for your cat before fitting and use training mode for a few days. It took my cat a little while to get used to the slight tunnel from this cat flap and allowing him to get comfortable with this first and then the clicking of the microchip opening worked really well
Originally published in zooplus.co.uk
22/09/16|nta16
Prevents food theft by neighbourhood cats
The main reason I bought this was to prevent food theft by a couple of the neighbourhood cats but it also helps to keep the food fresher for longer as our cat is a grazer. The training mode is very good, very useful and very effective; there are settings for cautious cats too. It is easy to clean. So, full marks from me.
Originally published in zooplus.co.uk
02/09/16
Perfect
This cat flap does what it should.
The manual makes installation and setup relatively simple. The flap opens for the right cats at the right time!
26/08/16|Angela kay
Excellent aftercare service
I bought a sureflap cat flap. Was ideal for several months, I then started to experience problems. I decided to send an e mail to the company advising them of the issues. There response was second to none. If all companies responded to there standard life would be so much nicer.
I did not have to argue with them, they assessed the situation and responded accordingly. I would advise any customer experiencing problems, dont write a negative review, contact the customer service team, they are exceptional!A
Originally published in zooplus.co.uk
29/07/16
No more unwanted visitors
I bought this recently as we had an 'intruder' in the house a few times which was causing my kitten a lot of distress. Took a few days to get used to it, especially as the flap was smaller than the original flap but after about 4 or 5 days he was using it happily enough. He hasn't quite worked out that other cats can't get in but he is settling down and is less stressed than he was. I just hope he doesn't get too big for the hole as it would mean getting a new glazed panel with a bigger hole.
15/07/16
Perfect!
This is perfect for what I needed it for, it keeps out neighbours/stray cats whilst also giving my cat the freedom to come and go as he pleases, plus no more lost chips that you have to attach to collars!
30/06/16|Joanne K
Excellent catflap
We've had this installed for over a year and it was a great decision to swap to a microchip flap. No more lost collars and having to pay for new ones. Very reliable once programmed. Easy to fit and the cats use it easily. Quieter than the infra red flaps. Very good product, would definitely upgrade to this.
Originally published in zooplus.co.uk
29/06/16|Dave
Works well, but poor draught-proofing
Three days after installation, I can say this product works well, but the draught-proofing doesn't work. The flap rim does have a fuzzy material on it, presumably intended to seal against draughts, but it doesn't actually reduce the 2 mm gap all around the flap, which makes it very draughty when the wind blows.
Originally published in zooplus.co.uk
21/06/16
first class customer service
I am so impressed! I acquired a Sureflap cat flap when I moved into my house two years ago and it has worked perfectly the whole time. Recently however I was woken at 1am to a cat fight and came downstairs to find a large ginger tom had gotten in and was stuck! Realised the cat flap had broken so following the online troubleshooter on the company website they diagnosed a problem they could resolve with a new part so at 3am on a Tuesday morning I got an automatic notification that they would send it out, which after another notification at 5pm the same afternoon, they did. It arrived the next day and was actually a complete replacement for the inside frame/door/latch. With their clear video tutorials it was easy to switch over and by 6pm on Wednesday it was as good as new and it didn't cost a penny! Efficient, effective and easy!
20/06/16|Jacqui Brown
Best thing since sliced bread!!!!!!
My male cat has to have special wet renal food but the female (who eats dry food) loves to eat it and then gets sick. This has been a time-saver as I don't now have to watch over them when they eat. He learnt very quickly how to use it and it's worth it's weight in gold.
Originally published in zooplus.co.uk
19/06/16|Vanessa Parr
Definitely a life saver
We have two cats, one is a chubby cops and the other has food intolerance so we could not keep both cats without this fab solution. Takes a little effort to get them used to it but even our female (nickname PTSD kitty) got the hang of it. Working well after nearly a year. Lucille, our female has occasionally bullied her way into Ernest's food by holding the flap back with her head, but luckily he has never got into hers as he has the food intolerance. Also great for keeping flies off the food.
Originally published in zooplus.co.uk
10/06/16|nta16
A better size for our cat and with many very useful features
I bought this as a replacement for the SureFlap Cat Flap I fitted a year ago as the opening on the Pet Door is usefully higher and a bit wider for our smaller medium sized cat and also good size to look out from to check it’s safe the other side. It also has many other very useful benefits, such as custom modes for timid cats and further protection against intruder animals mode and many other benefits, especially for multi-pet households. Our cat and we are very satisfied with the Pet Door.
Originally published in zooplus.co.uk
12/05/16
Game Changer for Cats with Different Feeding Habits or Food
If you have a super greedy cat and a grazer cat like I do, this product is a must have in your household. I hesitated over the price for quite a while but there is nothing else like it out there. It is quite a big contraption but now I can feed my grazer cat and walk away knowing that the greedy cat will not be able to steal his food as soon as he can (it is very satisfying watching him try). The grazer cat will then be able to eat his food throughout the day as and when he pleases.
01/05/16
A brilliant cat flap
I first bought the SureFlap cat flap for my old flat, about 3 years ago. Previous to that I had spent a fortune on magnetic and then the petporte cat flaps. One of my cats, who likes to use his paws to open the door got himself stuck in both the magnetic and petporte ones, but never in the Sureflap. It's very well designed - the others led to break ins, but not the Sureflap. When I moved I bought another one for a double glazed door panel and it looks and works brilliantly. Highly recommend!