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SureFlap Microchip Pet Flap

Tunnel Extension (White)
Door flap for large cats & small dogs with microchip recognition, 5-way closure, customisable modes, double locking mechanism, for doors, walls & glass. Passage size W 17.8 x H 17cm....further information
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Product description

Door flap for large cats & small dogs with microchip recognition, 5-way closure, customisable modes, double locking mechanism, for doors, walls & glass. Passage size W 17.8 x H 17cm.
The SureFlap Microchip Pet Flap from Sure Petcare is the ideal entrance for large cat breeds and small dogs. The built-in sensor reads your pet's chip number. Once stored, the SureFlap Microchip Pet Flap only opens for your pets. Strange cats or other unwanted visitors cannot enter your home with the smart SureFlap products. Alternatively, you can also use the flap with the RFID collar tag supplied.

Additional protection against intruders is provided by the external double locking mechanism, which activates automatically as soon as a foreign animal is detected. This means that raccoons, for example, can no longer open the flap to the outside and get into your home.
A highlight of the SureFlap Microchip Pet Flap is the option to programme times for an entry and exit lock. This allows you to easily set the times at which the pet flap should lock and unlock.
 

The SureFlap Microchip Pet Door at a glance:

  • Door flap for large cat breeds and small dogs
  • Gives access only to your animals:
    • Stores up to 32 chip numbers
    • With microchip: reads all common chip numbers (9, 10 and 15 digits)
    • For unchipped animals: can be used with Sure Petcare RFID collar tags
    • Claw-tested frame: against forced entry by other animals
  • Selective access: not all animals can get in, but all can get out
  • Double locking mechanism: activates itself when other animals try to enter
  • Magnetic closure: locks the flap in the centre when not in use
  • 6 additional customised modes: for unusual cases, such as longer closing delays
  • Technical data:
    • Battery-operated (4 x C cells, not included)
    • Battery life up to 12 months
    • Coverable LCD display for easy programming
    • LED indicates low battery status
  • Warranty: 3 years
  • Microchip recognition can be deactivated
  • Safe and robust processing
  • Modern design
  • Colour: brown or white
  • 5-way lock:
    • Mode 1: in and out (normal operation / standard setting)
    • Mode 2: in only
    • Mode 3: out only
    • Mode 4: fully locked
    • Mode 5: Setting any locking and unlocking times (exit lock)
  • Dimensions:
    • Total: W 26.2 x H 28.1cm
    • Cut-out size: W 20.7 x H 23.4cm
    • Entrance opening: W 17.8 x H 17cm
    • Tunnel depth: 7cm
  • Mounting options: all doors, walls and windows
  • Mounting adapter for glass panes (available separately):
    • Diameter: 38cm
    • Covers cut-outs with a diameter of 29.4 cm to 32cm
  • Tunnel extension (available separately):
    • For installation in walls
    • One element extends the tunnel by 5cm
    • Several elements can be combined
  • With draught excluder
  • Scope of delivery: SureFlap microchip pet flap, 1 RFID collar tag, screws in 3 different lengths, instructions

Please note: Batteries are not included.

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Recycling is a great way to help protect our environment.
Find out how to dispose of used batteries and electrical items (WEEE) responsibly.

zooplus AG is a member of the European Recycling Platform WEEE & Battery Compliance Scheme.
Manufacturer Information

Allflex Europe
rue des Eaux35, 35500, Vitré, FR
surepetcareuk@msd.com

Additional information

Download Installation Instructions.PDF

Download Pet Door User Manual.PDF

Reviews

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SureFlap Microchip Pet Flap - Tunnel Extension (White)
This is a stars rating area from zero to 5: 4.8/5
Overall Rating (189)
This is a stars rating area from zero to 5: 5/5
(160)
This is a stars rating area from zero to 5: 4/5
(16)
This is a stars rating area from zero to 5: 3/5
(11)
This is a stars rating area from zero to 5: 2/5
(2)
This is a stars rating area from zero to 5: 1/5
(0)
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Insights from real Pet Parents

AI generated summary based on reviews added by customers

The Sureflap cat flap is a great investment for keeping out intruder cats and maintaining peace among your pets. Some users find it tricky for larger cats due to microchip placement, and cleaning can be cumbersome. However, it reduces food waste and works well for most. Be cautious if your cat is nervous, as the clicking noise may be unsettling. Overall, it's a reliable choice for controlling pet access.

Keeps out intruder cats
Reduces food waste
Clicking noise may be unsettling for nervous cats

Customer Photos

Projeto WC oculto
Rosie
Vijf op een rij en Misty
finalmente bis
finalmente
Einfach genial
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Latest user reviews

21/03/19|Greg
This is a stars rating area from zero to 5: 4/5

Brilliant!

This is definitely the best investment we made last year. After empty food bowls in the house each morning (emptied by all and sundry cats in the neighbourhood) AND a very vicious cat fight in the kitchen between one of our cats and another neighbouring cat we decided to try the Sureflap. It works brilliantly keeping out all other cats except our 2. Extremely happy with it. One small problem is that Pickle leaves through the cat flap quite slowly and it doesn't always close shut properly.
11/02/19|Dabernathy
This is a stars rating area from zero to 5: 2/5

Dissapointed

After many years of Sureflap use, I found a neighbor (non chipped)cat coming out of the cat door. It had apparently followed my cat into the door before it locked or my cat was close enough to the door that it unlocked allowing the neighbor cat access through the door. So this doesn't completely prevent a non micro chipped animal to enter.
15/01/19|Dee
This is a stars rating area from zero to 5: 5/5

Works brilliantly

Set it up easily with my 2 cats . Just put some treats in the tunnel. Stops little Paddy from next door but one stealing my cats food. Sweet little cat but Greedy
Originally published in zooplus.co.uk
11/01/19
This is a stars rating area from zero to 5: 5/5

Very good

Easy to instal, works as described. Our relatively small cats didn’t take long to learn to use it. It does click so if you have a cat who objects to snappy / clicking noises it might be an issue, but ours will sit next to us while we use power tools so it was no problem for them. Best of all, the big bad bully cat who kept coming in and terrorising ours is now kept out. Highly recommended.
26/12/18|Adam
This is a stars rating area from zero to 5: 4/5

I'm gutted, even though it's a great product

Unfortunately, like only 1 other reviewer, this product seems to be ineffective for my situation. Bought 2 and the greedy cat took to it immediately, but the one who likes to graze won't go near it. He doesn't want to put his head under the arch, and the motor sound terrifies him. Alas, I was so excited for this and feel really sad. Otherwise it's a great product.
Originally published in zooplus.co.uk
17/12/18|Fran Low
This is a stars rating area from zero to 5: 5/5

Be careful if you have very large cats

I have used these for about 6 years, have 4 cats & 3 feeders, they are all on different diets. One will eat nothing but biscuits - sadly. One on a renal diet, one on a normal elderly diet & have just rescued a skip diver, counter surfer dustbin cat. My Maine coon cannot use his properly. He has a very long neck & because his microchip is between his shoulder blades, it won't recognise it until his head is out the other side of the arch. It then opens & he panics running off with it around his neck. I could use the rfd tag, but, he has never had a collar & feeding him on the hall windowsill at the top of the stairs that only he can reach, seemed an easier option. They are rather large & tricky to clean, especially if your cat eats like a rotavator! Very good item that does save you money as less waste from spoiled food.
Originally published in zooplus.co.uk
14/12/18|Jackie
This is a stars rating area from zero to 5: 4/5

At last!

I didn’t think my daft cat was going to get it but after almost 6 weeks he’s had a eureka moment and ‘by Jove he’s got it’! We have one cat on a special diet so now he’s learned which bowl is his and all going well. Great idea just give it time and they will get it eventually. Only one design flaw is when on trainer mode the light constantly flashes draining the battery and as with our stupid cat got through lots during that phase.
13/12/18|sophie Ride
This is a stars rating area from zero to 5: 5/5

VIP entrance!

With the price of this product I wanted to give it 6 months before reviewing.This has been such a great purchase!! It gives the cats their daytime freedom and they enjoy going through the the tunnel.I am happy as I know that nothing else can come in the house without the chip opening the door and the draft excluder on it is perfect at keeping the cold out. I've used 3 tunnel add ons for this on my back house wall and it's fine.The click people speak of is not an issue for my two cats (3yrs old)
Originally published in zooplus.co.uk
01/12/18|Debbie
This is a stars rating area from zero to 5: 5/5

Excellent product

Reiterating other reviews, this is a brilliant little cat flap. Mickey is a bit of a chubster, but still manages to get in & out easily. He was initially wary of the clicking noise as it unlocks, but has since realised what it is & isn’t bothered. I find it is sensitive, & can hear it clicking the minute his head is anywhere near the flap. It’s less draughty than the manual one & has various settings, so the negative reviews on that are misleading. I have a much calmer cat & no more intruders!
Originally published in zooplus.co.uk
11/11/18|Ethel
This is a stars rating area from zero to 5: 5/5

Excellent product

Used to have a bully of a tom cat so never had a problem with intruders so an ordinary cat flap was fine. That all changed after his sad demise - I now have two very nervy females who were terrorised by other cats coming into the house. This flap allows my cats to come & go but they can rest easy knowing they are now safe when indoors. Very easy to set up and cats soon get used to the click as they come through the flap. Wonderful item.
Originally published in zooplus.co.uk
08/11/18|Mrs Angela Dunn
This is a stars rating area from zero to 5: 5/5

Money well spent!

I am delighted with this product. The local bully-cat used to chase my gentle little cat in through the ordinary cat flap and beat her up her in her own home. Since I bought SureFlap cat flap only my cat can come in and so she’s safe now.
Originally published in zooplus.co.uk
22/10/18|Alex
This is a stars rating area from zero to 5: 5/5

Good cat keys :-)

It's the first flap for my cat and it seems that he liked it. At first he wasn't sure what to do but he got used it if within a few days. It's big enough for bigger cats (mine has 5 kg) and well made. Setting up and chip learning is a piece of cake. It needs 4 'C type' batteries to work (not included). The noise it makes when opening/closing is quite loud so may frighten some cats at the beginning. I would recommend it, but I have it just for two weeks.
Originally published in zooplus.co.uk
07/10/18|Dachse
This is a stars rating area from zero to 5: 5/5

Very good

Firstly in reply to the previous 2 (misleading) comments: 1 - There is a ;ow battery warning light clearly visible on the inside top right of the housing. 2 - You can revert to manual (Non-microchip) mode easily by following the simple instructions in the booklet provided. Does what I wanted it to do - keeps out the neighbours unfriendly cat and allows my 2 cats access. Simple to fit and simple to set up.
Originally published in zooplus.co.uk
19/09/18|DIANE WOOD
This is a stars rating area from zero to 5: 3/5

NO GOOD FOR A NERVOUS CAT

WE BOUGHT THIS TO STOP AN INTRUDER CAT BUT WE JUST CANNOT GET OUR VERY NERVOUS CAT TO ACCEPT THE CLICKING NOISE. WE HAVE BEEN TRYING FOR 3 MONTHS, EVERYTHING WE CAN THINK OF, AND SHE WOULD RATHER STAY IN ALL DAY OR STAY OUT, BUT SHE WILL NOT USE IT. WE HAVE HAD TO RESORT TO USING IT AS A NORMAL FLAP WHICH TOTALLY DEFEATS THE OBJECT. IT IS A PARTICULARLY LOUD CLICK! SO PLEASE NOTE IF YOU HAVE A VERY NERVY CAT DO NOT GET ONE!
Originally published in zooplus.co.uk
15/09/18|Christina
This is a stars rating area from zero to 5: 4/5

A problem solved

I put a few treats in the bowl and my cat's chip was registered straight away. The learning process is well designed. My fussy grazer learned to use this within a few days. Now I can leave her food down, safe in the knowledge my other cat - an ex-stray, rubbish bag raider who is *always* hungry - can't steal it. Only negatives are the box wasn't glued together properly and fell apart when opened. And I find the open/close switch sometimes doesn't register it was pressed.
Originally published in zooplus.co.uk
31/08/18|Tony
This is a stars rating area from zero to 5: 5/5

Amazing customer service

My feeder wouldn't recognise the cat and would only open for a second before closing on her snout! Went through the troubleshooting guide with no luck and was sent a new feeder out within 2 days. Superb can't praise them enough. Well done guys.
Originally published in zooplus.co.uk
30/08/18|Annmarie Curran
This is a stars rating area from zero to 5: 5/5

Best purchase ever

I bought 3 and its definitely money well spent, my fur babies all get their own food to eat without stealing leftovers.
Originally published in zooplus.co.uk
17/08/18
This is a stars rating area from zero to 5: 4/5

Sureflap give great customer service

I have had one of these for years and with 2 cats in and out it has worked hard. It is great that other cats can't get in, because our cats need to know they are safe from the local tomcat tearaway. Anyway if bits have worn over the years a quick look at sureflap website gives access to trouble shooting guides and videos. The customer support team get back to you really quickly and help sort it out. I would definitely buy one again.
13/08/18
This is a stars rating area from zero to 5: 5/5

I now have two!

So good keeping the kitten from eating the old guy's food - but as she grew a little and started with more adult food - had to get another to prevent him eating hers! great product - no more flies!! woohoo
12/05/18
This is a stars rating area from zero to 5: 5/5

Excellent product

I've had cats and flaps for over 30 years and this is the best quality product I've found. More expensive than a regular one but worth every penny. Very simple to set up and program and fits perfectly into the hole from my previous flap. All flaps make a noise as the door swings back into place, this makes an additional small clicking sound as the lock releases and is less draughty than many. The entrance is slightly smaller than average so may not suit very large cats but not a problem for me.
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