SureFeed Microchip Pet Feeder

I am so impressed! I acquired a Sureflap cat flap when I moved into my house two years ago and it has worked perfectly the whole time. Recently however I was woken at 1am to a cat fight and came downstairs to find a large ginger tom had gotten in and was stuck! Realised the cat flap had broken so following the online troubleshooter on the company website they diagnosed a problem they could resolve with a new part so at 3am on a Tuesday morning I got an automatic notification that they would send it out, which after another notification at 5pm the same afternoon, they did. It arrived the next day and was actually a complete replacement for the inside frame/door/latch. With their clear video tutorials it was easy to switch over and by 6pm on Wednesday it was as good as new and it didn't cost a penny! Efficient, effective and easy!

If you have a super greedy cat and a grazer cat like I do, this product is a must have in your household. I hesitated over the price for quite a while but there is nothing else like it out there. It is quite a big contraption but now I can feed my grazer cat and walk away knowing that the greedy cat will not be able to steal his food as soon as he can (it is very satisfying watching him try). The grazer cat will then be able to eat his food throughout the day as and when he pleases.

I first bought the SureFlap cat flap for my old flat, about 3 years ago. Previous to that I had spent a fortune on magnetic and then the petporte cat flaps. One of my cats, who likes to use his paws to open the door got himself stuck in both the magnetic and petporte ones, but never in the Sureflap. It's very well designed - the others led to break ins, but not the Sureflap. When I moved I bought another one for a double glazed door panel and it looks and works brilliantly. Highly recommend!

Bit wary when I bought this item - for 2 large cats - but certainly did exactly what it says on the box. One of my cats not at all keen because of the loud click the catch makes but when re-set delay to maximum he was OK with it and over time I was able to reduce the time delay on the locking mechanism to default. Certainly reduced the stress levels in the house! Just moved so need to get another one!

Don't waste your money on a "magnet controlled" flap from a different manufacturer (clunky, unpredictable, badly designed). The SureFlap flap WORKS. The clicks did not put off my cat - she found the newness of the flap a little stiff at first. But she got it within 2 days. The 10 second delay option has been brilliant, giving her a chance to keep trying until the flap opens.

Now little miss greedy cannot eat all the food and little miss picky can eat throughout the day as she wishes Would suggest consider including batteries in pack

The locking wheel prong broke which enabled any cat to come so the first night I had to sellotape the door shut. I emailed Sureflap that evening & got an automated reply. It didn't stop there cos I got another email the next morning asking me for serial no and address & they were going to send replacement free. Sure enough, the next day I received it in the post. Wow! Never had such good service, excellent. I've been very pleased with cat flap, does exactly what it says on the 'tin.'

We have had our sure flap for about two years. Before that we had a petporte but it just never seemed to work properly. The sure flap works unflinchingly and has done since installation. Our cats trust this one.. I thoroughly recommend sure flap. Also their customer support is nothing short of superb.

Costs a bit, but you get something good in return! My cats needed a little time to get used to the feeders, but now it's great—no more eating from each other's bowls, and they can just eat whenever they want without the other cat joining in.

At first I had to practice a bit and it took a few days for my cats to figure it out, but now it works brilliantly and takes so much stress off all of us. I chose the larger flap. I have a Norwegian Forest Cat mixed with Maine Coon and apparently a purebred Maine Coon. In any case, I think the size is perfect for both of them and I’d definitely recommend going for the bigger flap if you have larger cats. And yes, the mechanism is actually a bit noisy.

Very satisfied. I have two cats that need special kibble, so this is ideal, but now I notice that sometimes it gets stuck. I've had it for 5 years now.

Very good feeder, both of our cats immediately accepted their own one.

Kibble stays dry, pâté always moist. No more flies buzzing around, no more stealing each other's food. Brilliant.

Works just as described. All the cats got used to the feeders very quickly. All it took was putting their favourite pouch inside and letting them sniff it. They knew it was there, just had to figure out how to get to it. A couple of times they jumped when the lid opened, but their desire for their favourite pouch was stronger. There's no smell of food at all in the flat. I already have 3 feeders for cats on different diets (one tomcat on urinary, another tomcat on no special diet, and two cats on gastrointestinal).

I've had the feeders for 2 years now and they work perfectly! I accidentally dropped one on the floor and it broke, but that was my fault. The batteries last a really long time, and the cats accepted the feeders straight away! Now my cat with the special diet can't steal the other cat's food anymore, and vice versa ;-) Best investment ever!

Cat flap in use with 2 cats for 11 years. Scanning the microchips is easy to understand and do, the flap was installed quickly and works reliably. After 11 years, the 4-way lock has worn out and falls out if a cat goes through too quickly. Had a chat with extremely friendly customer service, and now they're sending me a replacement lock free of charge. There really is still quality and service in Germany. Thanks.

Works great.

I've had them for 8 years now and they're really brilliant! The only thing is that cleaning can be a bit tricky because of all the nooks and crannies, but once you get used to it, it's grand.

After I adopted a fairly young wildling (~1.5 years old) from the area, word apparently got around in the cat community that there’s a 5-star walk-in buffet at my place, and managing that overnight was pretty time-consuming and cost me a lot of sleep. The Surefeed worked brilliantly – the troublemakers are left standing in front of a locked flap, and the little rascal is much more relaxed now that he knows there’ll still be food later on.

My senior likes to pace himself with his food. For the past few weeks, we've had a new rescue who inhales anything edible in seconds. No chance Grandpa can leave his bowl for later anymore. The automatic feeder was our hope… It took less than 10 minutes for the senior to figure out how it works. Lid up – favourite treat – done. The feeder is super quiet and registering only took a few seconds. I'm thrilled.

I've been using this feeding bowl for years now. Very satisfied. I work during the day and my cat eats small amounts throughout. The food doesn't dry out in this bowl, flies can't get to it, and I don't have any issues with the smell coming from the food. The bowl runs on batteries, but I only need to replace them at most twice a year. There's an indicator that lets you know when the batteries need changing. Installation is easy.

I was worried that after so many years with a "normal" bowl, my dog wouldn't get the hang of the system—she's 11 years old, but she figured out how to use it straight away. No more flies landing on her food, great invention, we're both delighted with it 😊🐕

Great

My cat needed a bit of time to get used to it, but now she uses it perfectly. She has diet kibble. My other cat is greedy and can't eat the kibble anymore.

I've been using feeding bowls from this brand for over a decade now and never had a problem unless it was caused by the user themselves (connection issues due to electromagnetic interference, metal, etc.). I use rechargeable lithium batteries without any issues (definitely give it a try!). Each bowl has been replaced at least once in that time, but isn't that the case with any electronics (motors)? At the moment, I have three very large Maine Coons who have no trouble accessing them.

I’m delighted, despite the investment. I was lucky enough to buy them while they were on sale. I have two cats, one of whom has serious digestive issues and, of course, the other cat’s food bowl always seemed tastier... It was a constant struggle to keep an eye on them, which was becoming impossible. So I bought two bowls and it’s brilliant. The bowls work with each cat’s own microchip and there’s no more hassle.

They now eat happily side by side from one bowl. One of them does have to wait a bit for the other, who belongs to the bowl, before they can join in eating.