Top local reviews
|
Sure Pet Feeder
Expensive but I am very happy with the feeder - my neighbour's cat used to come and stole all the dry food. Now Olive can have her food just for herself ! Study material and you can wash everything. Expensive but worth it !
|
You must have it!
Initially I had been doubtful about this product but I must admit it has solved all my problems. It is well made and the cat of mine it is for has get used in a couple of days. At the beginning it had been scared about the tunnel but a bit of bacon in the bowl has been sufficient. Now the cat is getting better and its amusing when it goes and open the lid!
Very good
Easy to instal, works as described. Our relatively small cats didn’t take long to learn to use it. It does click so if you have a cat who objects to snappy / clicking noises it might be an issue, but ours will sit next to us while we use power tools so it was no problem for them. Best of all, the big bad bully cat who kept coming in and terrorising ours is now kept out. Highly recommended.
I now have two!
So good keeping the kitten from eating the old guy's food - but as she grew a little and started with more adult food - had to get another to prevent him eating hers! great product - no more flies!! woohoo
Excellent product
I've had cats and flaps for over 30 years and this is the best quality product I've found. More expensive than a regular one but worth every penny. Very simple to set up and program and fits perfectly into the hole from my previous flap. All flaps make a noise as the door swings back into place, this makes an additional small clicking sound as the lock releases and is less draughty than many. The entrance is slightly smaller than average so may not suit very large cats but not a problem for me.
Customer service excellent
I bought this cat flap 4 years ago and it was straightforward to fit and my cat uses it frequently. Recently the lock button fell out. I rang SureFlap to find out if I could get a replacement part and they took my address and posted it to me without any charge even though it was outside the guarantee period. It arrived two days later. I am most impressed.
Great for big sized cats
We have a 9 kg old cat and he likes this flap. Easy use and really big.
My Cats love SureFlap
I bought this SureFlap in the brown colour about 4-5 years ago and it is still going strong. I have found that using lithium batteries are the best, as they can stand colder conditions and keep their charge longer. Only had to replace silver stickers and these were free of charge from customer services at SureFlap. I recommend this item and most of my family have since bought item through Zooplus and seem very happy with it.
Excellent product
My husband and I were new to cat flaps, we didnt have one for our previous cat who tended to spend most of the day out then in for the evening. But this kitten is in and out at regular intervals so we looked into a cat flap to give him the freedom. Would highly recommend, a joiner fitted it in approximately 20 minutes to our rear door, best decision we made, it took a couple of days of patience in training him, coaxing with toys and treats as he was nervous at first of the clicking sound.
Brilliant
This is the second one of these I've purchased they are brilliant, stopped any uninvited guests coming in. So easy to install and programme. This is an excellent price too it's about £20 cheaper than when I bought one about 6 years ago.
A Life Changer!
With 3 cats all on different diets, and 2 dogs just waiting in the wings to polish off any leftovers, these feeders have revolutionised my life! Luckily my cats are ruled by their stomachs so accepted the noise of the feeder opening very quickly... All 3 of them within a week! I can now ensure each cat gets their specific food, if any need medication, that's sorted too, and if I go away my cat sitter can be sure of who is eating what and in what quantities! Fabulous investment!
Updated review
So I gave this 3 stars previously, as my fat boy was able to reach over the side and steal food as my old girl ate. I contacted Surefeed about this issue and they sent me an after market hood to add to the feeder. Problem solved, fat boy cant reach over the side any longer. As for squeezing in beside the old girl, the hood has also prevented that somehow. So pleased that my old girl can now have all the extra food she needs and can graze all day.
Great cat flap
This large cat flap is perfect for my cats. They can come and go as they please until the curfew mode kicks in, they are in for the night. I had a minor issue when first installed called customer service, had a new one the next day. They even paid to return to defective one. Great service
Great product.Well worth the money.
This a quality product which was easy to fit and set up. We did have a bit of a problem in that we had metal within our door but having spoken to Sureflap customers service (who were really very good )sorted the problem out and is now working excellently for our elderly cat ..Would recommend this product.
Excellent to keep track of food
I have two feeders that I been working for over a year and clean up easily. Absolutely the best feeders I've come across that help me keep track of food and help maintain moisture in the wet food.
Finally a cat flap that works
This is the third type of microchip flap that we've bought.
The 1st one only worked when connected to mains power. The 2nd one would only open from the inside, so our cat was stuck outside.
This cat flap keeps our little escape artist inside when it's locked.
He had a bit of difficulty to start. The reader takes a short time to read the microchip before it opens the door. He is used to it now.
Very good flat with several useful functions
Very good product with several different modes. My two timid cats are very timid and they were scared to use the flap because of the click sound. Started off using non-microchip reading mode, then moved to maximum delay option. Now they use the flap happily without any hesitation. Highly recommended.
Worth every penny!
We had previously owned the standard sized SureFlap microchip cat flap for several years, but decided to purchase this larger model due to our small elderly arthritic cat having trouble squeezing through our previous flap comfortably. This flap is everything we could have hoped for, and our cat is so much more comfortable! It has an exceptional range of different modes, including 2 modes that extend the time before the flap locks again after opening, which is really useful for nervous cats.
Perfect
This cat flap does what it should.
The manual makes installation and setup relatively simple. The flap opens for the right cats at the right time!
Perfect!
This is perfect for what I needed it for, it keeps out neighbours/stray cats whilst also giving my cat the freedom to come and go as he pleases, plus no more lost chips that you have to attach to collars!
Reviews from other countries
||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Fantastic
Costs a bit, but you get something good in return! My cats needed a little time to get used to the feeders, but now it's great—no more eating from each other's bowls, and they can just eat whenever they want without the other cat joining in.
This review has been translated.
View original
||Austria
Sureflap weiß
Absolutely delighted
At first I had to practice a bit and it took a few days for my cats to figure it out, but now it works brilliantly and takes so much stress off all of us. I chose the larger flap. I have a Norwegian Forest Cat mixed with Maine Coon and apparently a purebred Maine Coon. In any case, I think the size is perfect for both of them and I’d definitely recommend going for the bigger flap if you have larger cats. And yes, the mechanism is actually a bit noisy.
This review has been translated.
View original
||Netherlands
Voerautomaat 400 ml
Amazing
Very satisfied.
I have two cats that need special kibble, so this is ideal, but now I notice that sometimes it gets stuck.
I've had it for 5 years now.
This review has been translated.
View original||Germany
Futterautomat 400 ml
Highly recommended
Very good feeder, both of our cats immediately accepted their own one.
This review has been translated.
View original||France
distributeur de 400 mL
Revolutionary
Kibble stays dry, pâté always moist. No more flies buzzing around, no more stealing each other's food. Brilliant.
This review has been translated.
View original||Czechia
Handy little gadget
Works just as described. All the cats got used to the feeders very quickly. All it took was putting their favourite pouch inside and letting them sniff it. They knew it was there, just had to figure out how to get to it. A couple of times they jumped when the lid opened, but their desire for their favourite pouch was stronger. There's no smell of food at all in the flat. I already have 3 feeders for cats on different diets (one tomcat on urinary, another tomcat on no special diet, and two cats on gastrointestinal).
This review has been translated.
View original||Switzerland
Sparpaket: 2 x 400 ml Futterautomat
Works perfectly
I've had the feeders for 2 years now and they work perfectly! I accidentally dropped one on the floor and it broke, but that was my fault.
The batteries last a really long time, and the cats accepted the feeders straight away! Now my cat with the special diet can't steal the other cat's food anymore, and vice versa ;-) Best investment ever!
This review has been translated.
View original
|Germany
Sureflap weiß
Brilliant cat flap and brilliant service
Cat flap in use with 2 cats for 11 years. Scanning the microchips is easy to understand and do, the flap was installed quickly and works reliably. After 11 years, the 4-way lock has worn out and falls out if a cat goes through too quickly. Had a chat with extremely friendly customer service, and now they're sending me a replacement lock free of charge. There really is still quality and service in Germany. Thanks.
This review has been translated.
View original||Netherlands
It takes a bit to figure out how it works, but it works perfectly
Works great.
This review has been translated.
View original|Belgium
distributeur de 400 mL
Brilliant, even after 8 years of use
I've had them for 8 years now and they're really brilliant! The only thing is that cleaning can be a bit tricky because of all the nooks and crannies, but once you get used to it, it's grand.
This review has been translated.
View original|Germany
Futterautomat 400 ml
Food thief – NO MORE!
After I adopted a fairly young wildling (~1.5 years old) from the area, word apparently got around in the cat community that there’s a 5-star walk-in buffet at my place, and managing that overnight was pretty time-consuming and cost me a lot of sleep. The Surefeed worked brilliantly – the troublemakers are left standing in front of a locked flap, and the little rascal is much more relaxed now that he knows there’ll still be food later on.
This review has been translated.
View original||Germany
Futterautomat 400 ml
Tears of joy from excitement
My senior likes to pace himself with his food. For the past few weeks, we've had a new rescue who inhales anything edible in seconds.
No chance Grandpa can leave his bowl for later anymore.
The automatic feeder was our hope…
It took less than 10 minutes for the senior to figure out how it works. Lid up – favourite treat – done. The feeder is super quiet and registering only took a few seconds.
I'm thrilled.
This review has been translated.
View original||Netherlands
Voerautomaat 400 ml
The wet food stays fresh all day
I've been using this feeding bowl for years now. Very satisfied. I work during the day and my cat eats small amounts throughout. The food doesn't dry out in this bowl, flies can't get to it, and I don't have any issues with the smell coming from the food. The bowl runs on batteries, but I only need to replace them at most twice a year. There's an indicator that lets you know when the batteries need changing. Installation is easy.
This review has been translated.
View original
||France
distributeur hermétique de 400 mL
Top-notch dispenser
I was worried that after so many years with a "normal" bowl, my dog wouldn't get the hang of the system—she's 11 years old, but she figured out how to use it straight away. No more flies landing on her food, great invention, we're both delighted with it 😊🐕
This review has been translated.
View original||France
distributeur de 400 mL
Perfect
My cat needed a bit of time to get used to it, but now she uses it perfectly. She has diet kibble. My other cat is greedy and can't eat the kibble anymore.
This review has been translated.
View original||Netherlands
Voerautomaat 400 ml
I've been using these types of containers for years, so I think the low rating is really undeserved
I've been using feeding bowls from this brand for over a decade now and never had a problem unless it was caused by the user themselves (connection issues due to electromagnetic interference, metal, etc.). I use rechargeable lithium batteries without any issues (definitely give it a try!). Each bowl has been replaced at least once in that time, but isn't that the case with any electronics (motors)? At the moment, I have three very large Maine Coons who have no trouble accessing them.
This review has been translated.
View original||France
distributeur de 400 mL
More than delighted
I’m delighted, despite the investment. I was lucky enough to buy them while they were on sale.
I have two cats, one of whom has serious digestive issues and, of course, the other cat’s food bowl always seemed tastier... It was a constant struggle to keep an eye on them, which was becoming impossible. So I bought two bowls and it’s brilliant. The bowls work with each cat’s own microchip and there’s no more hassle.
This review has been translated.
View original||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Super cosy
They now eat happily side by side from one bowl. One of them does have to wait a bit for the other, who belongs to the bowl, before they can join in eating.
This review has been translated.
View original