
1952 reviews forSureFeed Microchip Pet Feeder
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At last!
I didn’t think my daft cat was going to get it but after almost 6 weeks he’s had a eureka moment and ‘by Jove he’s got it’! We have one cat on a special diet so now he’s learned which bowl is his and all going well. Great idea just give it time and they will get it eventually. Only one design flaw is when on trainer mode the light constantly flashes draining the battery and as with our stupid cat got through lots during that phase.
Sureflap give great customer service
I have had one of these for years and with 2 cats in and out it has worked hard. It is great that other cats can't get in, because our cats need to know they are safe from the local tomcat tearaway. Anyway if bits have worn over the years a quick look at sureflap website gives access to trouble shooting guides and videos. The customer support team get back to you really quickly and help sort it out. I would definitely buy one again.
Very good quality cat flap
This cat flap is as good as previous reviews but I cannot for the life of me work out how to programme for the evening In Only mode so I have to do it manually at night and in the morning. The instructions need to be much clearer; I think there is a stage missing.
Fantastic idea, but much too big
Very disappointed that the unit as a whole is sooo big and bulky. The plastic bowl itself is 0.4litre but the whole unit it sits in is huge. But overall the product is a great idea, food is completely sealed so great to keep flies away in the summer, and does help keep food fresher longer. Would definitely recommend, but I wish SureFeed would make a more compact version, a smaller unit with a smaller bowl (closer to 0.2l). I have 6 ceramic food bowls down at one time (all 0.2l), and they don't take up very much floor space at all, but if I were to have six of these units down, they would take up way too much floor space! I also like to put a couple bowls up high, but these are much too bulky to be able to do that
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Room to improvement
Got 2 of these for my 2 cats who have FLUTD and IBD. Took 4 weeks to get them to use it properly. Considering the price of this feeder is a shame that the batteries are non-rechargeable. Furthermore, we should be able to choose the colour instead of spending more money on the coloured accessories. Also, one of my cats needs to lunge his head to activate the feeder due to the positioning of his chip. Not very comfortable for him as he needs to move fast to not get his head trapped by the door.
No more unwanted visitors
I bought this recently as we had an 'intruder' in the house a few times which was causing my kitten a lot of distress. Took a few days to get used to it, especially as the flap was smaller than the original flap but after about 4 or 5 days he was using it happily enough. He hasn't quite worked out that other cats can't get in but he is settling down and is less stressed than he was. I just hope he doesn't get too big for the hole as it would mean getting a new glazed panel with a bigger hole.
Reviews from other countries

||Belgium
chatière blanche
Very tight fit for an adult male
Easy to install.
Works well.
It's a shame there doesn't seem to be a LARGE version available.
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||Italy
bianco
Cat flap
The little door works well.. It almost completely lacks instructions for setting the opening and closing times.. It doesn't show whether the cat has gone through and whether it's inside or outside..
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||Germany
Sureflap weiß
Overall a good product, but an important note
The flap is well made, and the closing mechanism is fairly quiet too. Installation was easy. But here's an important tip:
The instructions assume it never rains or gets stormy. That's not the case here. Before fitting the outer panel, you should definitely seal all around the cut-out in the door with silicone, otherwise when it rains, water will get into the wide gap between the outer panel and the tunnel and soak through the door from the inside!
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|Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Good
I bought one litter box from you, looks great. And I have one litter box with a closed back. That's perfect, the other cat can't get in.
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|Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Easy to understand but my cat is too big
I have a kitten and a 6-year-old ragdoll tomcat who I think might end up with a hernia eventually. I checked if they had larger sizes, but unfortunately not. Today is the first day, so I hope he’ll be able to stand at it better than he can now. Luckily, they both figured it out really quickly.
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|France
distributeur de 400 mL
Very useful purchase
I bought this bowl because I had a Labrador who was obsessed with food, including the cat’s. With this bowl, the problem was solved. For wet food, it stops it from drying out quickly, limits smells and keeps flies away… Bought it 4 years ago, it still works and hardly uses up alkaline batteries.
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||Sweden
Connect kattlucka + hub i set
Good in the end
Happy with the end result even though getting there was a bit tricky.
Order the mounting adapter straight away if you have metal in your front door, as the metal interferes with the chip reader. I first tried adding an extra air gap at the top, but eventually gave up and bought the adapter so I could cut a slightly taller hole in the door (I didn’t make it any wider).
I also received a returned item, which would’ve been fair enough if I’d been given the choice myself or got an extra discount or something like that.
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View original|Italy
It worked, but make sure you measure carefully
I’m writing this even though I don’t think you’re as silly as I am... I tried out the cat flap in my old house before moving and everything was fine. In the new place, as soon as I installed it on the glass door, I realised it stuck out too much and stopped the shutter from coming down. Even though it was clearly written not to drill or cut the cat flap, I did it anyway, and of course I ended up cutting the circuits and now it doesn’t work anymore (it doesn’t recognise the microchip).
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||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Nice feeding bowl, but...
I use this feeder for my 3 cats. They're great feeders! Good portioning for the food, easy to clean, easy to set up and the battery lasts ages. But: if you have multiple cats, it's not ideal. My other cat keeps pushing against the flap until it opens, so she can still get to the other's food, and it's easy to stick a head in from the side and nick some food... So for one cat I definitely recommend it! Not so much if you have more than one.
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