504 reviews forSureFlap XXL Microchip Pet Flap

bought in jan stopped working in april, contacted zooplus only to be given a freephone number for sureflap,who then told me i had a faulty motor and they would send 1 in post for me to fit myself do you buy a washing machine from curry's then be expected to fit a new motor yourself i think not, anyway i did fit said part and it's working for now but will never buy anything like this from zooplus again as they should have taken responsibility for this as item as it was purchased from them.

I thought I was going to have to send this back - took my dippy cat about 10 days to get used to it. Do take your time using the training mode - it really does pay off. Now he headbutts the flap out of the way to get to his food. Our cat is grazer rather than a scoffer. So his food dries out or the flies get it.Basically we bin around a third of his food. Not anymore, this seals it, keeps it moist and fresh and no flies can get to it. In fact, at last he is eating more food than ever.

I bought this cat flap 4 years ago and it was straightforward to fit and my cat uses it frequently. Recently the lock button fell out. I rang SureFlap to find out if I could get a replacement part and they took my address and posted it to me without any charge even though it was outside the guarantee period. It arrived two days later. I am most impressed.

These feeders are fab . My female cat would finish off her brothers food as well as her own . She’s now on a diet and can only eat her own food . Brilliant !

We have a 9 kg old cat and he likes this flap. Easy use and really big.

I feel slightly guilty giving this a so-so review - the product seems to work perfectly, but it was a complete waste of money for us. The cat that is the main reason we got it - he's getting bullied out of his food - won't go near it. He is intimidated by the noise and hates having something over his head. He'd rather go hungry than use it. I should have known better! We'll have to try to sell it on, I guess.

In a multiple cat home, our 4 microchip feeders are perfect for our 6 large Maine Coons and 2 smaller breeds to have dietary their needs successfully met. All took very quickly to the sounds and movement (even a very timid one). Batteries last surprisingly long considering how often they are used by snacking cats. No trouble from flies whatsoever in warmer months as units seal food off. These feeders couldn't meet their needs any better; very cleverly designed with a lot of thought.

So pleased with this high quality product. easy to install biggest part being cutting the hole in the door. Programming was easy though my kitten was well behaved and took to it like a duck to water being offered dreamies!. She loves it and other cats dont get in l have seen them trying. Be great if they make a WIFI verion you can lock / unlock by using an App. 10/10 from me.

I bought this SureFlap in the brown colour about 4-5 years ago and it is still going strong. I have found that using lithium batteries are the best, as they can stand colder conditions and keep their charge longer. Only had to replace silver stickers and these were free of charge from customer services at SureFlap. I recommend this item and most of my family have since bought item through Zooplus and seem very happy with it.

I bought one to try it out and it's fab. I have 2 cats who are chipped to this feeder as one of my other cats has to watch his diet. I also have a small female who has a delicate stomach so I am just about to order another so she can have her special food without the others taking it from her. Brilliant product, highly recommended.

My husband and I were new to cat flaps, we didnt have one for our previous cat who tended to spend most of the day out then in for the evening. But this kitten is in and out at regular intervals so we looked into a cat flap to give him the freedom. Would highly recommend, a joiner fitted it in approximately 20 minutes to our rear door, best decision we made, it took a couple of days of patience in training him, coaxing with toys and treats as he was nervous at first of the clicking sound.

This is the second one of these I've purchased they are brilliant, stopped any uninvited guests coming in. So easy to install and programme. This is an excellent price too it's about £20 cheaper than when I bought one about 6 years ago.

With two rescue British Shorthairs, one of whom I've learned will eat her body-weight in food per day given a chance, well, unsurprisingly she's been putting on weight and her sister has been losing out. So I bought two of these and slowly introduced the door movement over some weeks and now it's the new normal for them, with each cat automatically going to her feeder. This means I can better portion control and can obviously tell which cat has eaten what. Expensive? Not at all. A godsend.

My cat is now safe, thanks to this cat flap, we had an uninvited cat guest, eating my cats food, sleeping over and weeing in my house through the night, this is now all resolved with this brilliant cat flap, great invention, I would agree with some that the opening is a little smaller than my last cat flap, it took a few attempts for her to use, but is now happy n safe, so pleased we changed ..

We have 3 cats, one who is a pig and will eat 10 portions and still meow for more, and 2 who graze throughout the day. I bought 2 and the difference these have made is huge! Buster AND Daisy have both lost weight &Lily has gained a bit! The girls can pick throughout the day without Buster stealing it - fabulous! Daisy was skeptical at first and took a while to accept but they all get their share of food now which is fab. Only downside is that the unit is a pain to clean.

I previously bought 1 Superfeed for Zoey as she had to have a special diet. Shortly after our 17 year old Ziggy had to have a special diet too, so bought another 2 - Zoey's sister Kizzy has no problems!!!. Although an elderly cat, Ziggy took to it iimmediateley and without any encouragement. A great advantage is that it's possible to monitor just how much each cat eats. Highly recommend.

change from a standard flap to a micro chip flap . neighbours cat would get in and eat all the food. programming realatively easy. batteries only last 4 months of 4 cats in and out 24/7 and when they do fail it jus fails by ticking open and closed ALL the time day and night till they are changed. its loud.... loud enough to wake you up and the door has a gap between the insulation and the tunnel,,, so its draughty but it does work. noisy and draughty sorryp

With 3 cats all on different diets, and 2 dogs just waiting in the wings to polish off any leftovers, these feeders have revolutionised my life! Luckily my cats are ruled by their stomachs so accepted the noise of the feeder opening very quickly... All 3 of them within a week! I can now ensure each cat gets their specific food, if any need medication, that's sorted too, and if I go away my cat sitter can be sure of who is eating what and in what quantities! Fabulous investment!

This cat flap is as good as previous reviews but I cannot for the life of me work out how to programme for the evening In Only mode so I have to do it manually at night and in the morning. The instructions need to be much clearer; I think there is a stage missing.

My two cats are very nervous so I took the time to very slowly introduce them to their feeders, longer than the instructions suggested. It is a life saver, when one needs medication in their food the other can't nick any, and as one is on a diet I can now weigh out and monitor what he eats. Such a brilliant design, worth every penny and my cats love eating from them! If you have any problems contact their excellent customer service team, really impressed with them.

The little door works well.. It almost completely lacks instructions for setting the opening and closing times.. It doesn't show whether the cat has gone through and whether it's inside or outside..

The flap is well made, and the closing mechanism is fairly quiet too. Installation was easy. But here's an important tip: The instructions assume it never rains or gets stormy. That's not the case here. Before fitting the outer panel, you should definitely seal all around the cut-out in the door with silicone, otherwise when it rains, water will get into the wide gap between the outer panel and the tunnel and soak through the door from the inside!

The cat flap doesn’t work. We can’t register our cat, either with the cat’s microchip or with the tag that came with it.

Our tomcat has to get his shoulder really close to the flap for it to react. There’s no room for his head in the tunnel anymore. After a week of trying, I ended up disabling the function. Now our tomcat and other cats just go through the freely swinging flap. I can’t recommend this product.

I’ve had the flap installed since January now. When everything works, it’s really good. Especially because it’s nice and big. I don’t want my cats going out at night. Unfortunately, the set time keeps resetting, so sometimes I find the cats outside again in the morning.

We have had this cat flap for a little over a year now. Our cat managed to open the previous cat flap, so it was time to buy one that closes better. But our cat can open this one too. He puts his head—and his chip—by the reader until he hears the lock click, then uses his claw to pull the flap forward and get through. Knowing that a fox walks around here at night, I had hoped to keep the cat inside, but no luck. Clever cat. Other than that, it’s a fine flap.

I already have a "SureFlap Microchip Pet Door" between the house and the barn (works perfectly). The other pet door (same model) is between the barn and the outdoors, to keep unfamiliar cats out of the barn.

The first one we bought turned out to have a door that was too small for our biggest tomcat to comfortably get in and out (he became a bit of a square cat—temporarily—when squeezing through). Door number 2 was the brown pet door with chip reader (works really well), which we installed in the door leading out to our barn, so it’s snow-free outside even in winter. Even our big tomcat is really happy with it now. Door number 3 is the same as number 2, but will be installed in one of the barn’s two entrances (possibly a fourth door later on).

We’ve bought this product before and were very happy with it! The cat flap is worth its price and we’d buy it again anytime! By the way, our “old” Sureflap lasted almost 15 years. 💪🏻👍🏻😉

My cats have had a cat flap for 13 years and always used it without any problems, but it never had an outside lock! Now I had to activate it because of strange cats coming in, and my cats won’t go through anymore because the mechanism scares them! As soon as they put their heads in the tunnel, it makes a really loud click and they back away and run off! Now they don’t want to use it even without the lock! I’ve tried every suggestion out there for weeks! Nothing works! HELP!

Easy to programme. But I’m very disappointed with the insulation. The brush seals are too small and let a lot of air through the cat flap door.

I've had this cat flap for 5 years now. I've never had any problems—only my cat can get in thanks to his microchip. It's true that it makes a bit of noise, but it's not annoying, and you know when your cat comes in or goes out. I don't use the programming feature because I don't need it. The size is just right for a big cat. I'm very satisfied, it really makes life easier for everyone 😉