189 reviews forSureFlap Microchip Pet Flap
Upload your product photo18/03/16
Not good if your cats like sharing
I purchased this so my elderly, thin cat could have free access to food without my fat boy eating it all. Took her just 2 weeks to work it, unfortunately fat boy quickly worked it out too. My old girl tolerates fat cat so they are both able to get under the chip reader together! Even if she isn't up to sharing, fat cat is tall enough to reach over the side plate and steal biscuits! So not ideal if you have cats that are friendly with each other or tall enough to reach over the sides.
05/03/16
Cool device but awful for heating bills
The catflap works well but when is closed there is a gap at the edges where cold air comes in constantly. Unless u living in a worm country I wouldn't recommend it.
27/02/16|Caroline Storey
Microchip Catflap
This has changed our life ! seriously ! for anyone who has other cats coming through their Catflap then this is for you. We installed a couple of days ago and it is brilliant. Our cat loves it as no more unwanted guests and he used it straight away. Very, very clever how it works and worth every penny
Originally published in zooplus.co.uk
27/02/16|Lydie Griffiths
BRILLIANT
Other cats than mine cannot come into my house anymore. They used to terrorize my cats, eat my expensive cat food and wee in every corner. Thanks to this flap. This is finished. My cats are happy and so am I!
Originally published in zooplus.co.uk
13/02/16|Jools Morris
Happy Cats :)
This is the best product on the market and the Customer Service is excellent. Have had a few minor probs and they have rectified everyone free of charge. I have a very nervous cat and she is happy to sit by the flap watching outside knowing that a big stray tabby can't get in. I almost think she looks smugly at him sometimes. My other confident one goes in and out all the time but think she likes the reassurance of that click as it locks behind her. I am just about to fit another flap. They are easy to put in too. You won't be disappointed.
Originally published in zooplus.co.uk
23/01/16|Keith James
Mad cat Cross Bengall
Very pleased with this product and extremely easy to install.
Originally published in zooplus.co.uk
22/01/16
Absolutely did the trick
Bit wary when I bought this item - for 2 large cats - but certainly did exactly what it says on the box. One of my cats not at all keen because of the loud click the catch makes but when re-set delay to maximum he was OK with it and over time I was able to reduce the time delay on the locking mechanism to default. Certainly reduced the stress levels in the house! Just moved so need to get another one!
22/01/16|Peter Phillips
Problem!!
Purchased one on 15th Feb 2015. Impressed until the last 2weeks when another cat is getting in ??. New batteries,clean silver strip etc,the 'stray' is still getting in !!. Need your help please,
Originally published in zooplus.co.uk
18/01/16
Excellent product
Don't waste your money on a "magnet controlled" flap from a different manufacturer (clunky, unpredictable, badly designed). The SureFlap flap WORKS. The clicks did not put off my cat - she found the newness of the flap a little stiff at first. But she got it within 2 days. The 10 second delay option has been brilliant, giving her a chance to keep trying until the flap opens.
02/01/16|kate
Perrrrfect
brought one for the back door and one for the side of the house has my cat broke his leg so was concerned about him jumping fences once his leg had knitted best thing i've ever brought gave me peace of mind my cat's love to come and go as they please
Originally published in zooplus.co.uk
01/01/16|katie Westlund
Life saver!!
These are the best thing ever! I have one cat with CKD that must not eat regular cat food and two others who have gotten plump from eating the calorie dense renal food that they don't need.
I did need two one for each food type and they are expensive but well worth it. If you have been trying to manually monitor food for cats you know how time consuming it is, you won't look back with these, they are very simple to use as well!
Originally published in zooplus.co.uk
29/12/15
Feeding problem solved
Now little miss greedy cannot eat all the food and little miss picky can eat throughout the day as she wishes
Would suggest consider including batteries in pack
11/12/15
Superb
The locking wheel prong broke which enabled any cat to come so the first night I had to sellotape the door shut. I emailed Sureflap that evening & got an automated reply. It didn't stop there cos I got another email the next morning asking me for serial no and address & they were going to send replacement free. Sure enough, the next day I received it in the post. Wow! Never had such good service, excellent. I've been very pleased with cat flap, does exactly what it says on the 'tin.'
28/11/15|ALUN
Needs a quieter motor
Apart from the loud motor alerting greedy cat that model cat is snacking, and waking us up from the hall, this is a great product.
Originally published in zooplus.co.uk
13/11/15|Zena
Great Problem Solver!
Just like everyone else, my cats all have different dietary needs. One is overweight at 7kg, due to helping herself to the others' food; one has recently been put on medication for her arthritis; and the other likes to graze, as and when the mood takes her. I have bought 3 of these products and they truly do what they are designed to do. Only one cat was nervous of the motorised lid, but she eventually overcame that.
Originally published in zooplus.co.uk
10/11/15|Marjanddrem
Can't recommend it more!
Got it 6 months ago. Was easy to install and never failed. Even when my cat has a fight and is chased after by the neighbors cats right behind her, they are instantly blocked outside.Great! It also makes a locking click noise (discrete) that tells me when she comes back into the house too which I like. Don't listen to the bad reviews, of course it happens to be unlucky and get the odd faulty one. I was a bit worried when I read them but I've obviously got a great working one.
Originally published in zooplus.co.uk
10/11/15
Great unit, great customer support
We have had our sure flap for about two years. Before that we had a petporte but it just never seemed to work properly. The sure flap works unflinchingly and has done since installation. Our cats trust this one.. I thoroughly recommend sure flap. Also their customer support is nothing short of superb.
30/10/15|MelC
Very happy with our Cat Flap
This Cat Flap detects his microchip in his neck & the dial is easy to understand. It took our Caesar 24 hrs to get used to it. Disappointed that the extra collars come at an additional cost; it doesn't come in the box!
I ordered the additional part to have it fitted in our double glazed door & for a fee of £160 our local glazing company had our glass cut and it fitted within 2 weeks.
I should have ordered the one with the auto timer to save getting up to change the dial, but I am happy.
Originally published in zooplus.co.uk
18/10/15|nta16
Very good but not for big cats
This is a very good product but do note the size of the opening. Our cat is medium sized and fits through well but not a lot of room to spare. Following the fitting instruction about placement helps, belly height. We only have the one cat so expect the batteries to last for many months. Very good but not for big cats.
Originally published in zooplus.co.uk
12/10/15|Joanna
Excellent product
Superb design, and their customer service is outstanding.
Originally published in zooplus.co.uk