504 reviews forSureFlap XXL Microchip Pet Flap

I purchased this so my elderly, thin cat could have free access to food without my fat boy eating it all. Took her just 2 weeks to work it, unfortunately fat boy quickly worked it out too. My old girl tolerates fat cat so they are both able to get under the chip reader together! Even if she isn't up to sharing, fat cat is tall enough to reach over the side plate and steal biscuits! So not ideal if you have cats that are friendly with each other or tall enough to reach over the sides.

The catflap works well but when is closed there is a gap at the edges where cold air comes in constantly. Unless u living in a worm country I wouldn't recommend it.

This has changed our life ! seriously ! for anyone who has other cats coming through their Catflap then this is for you. We installed a couple of days ago and it is brilliant. Our cat loves it as no more unwanted guests and he used it straight away. Very, very clever how it works and worth every penny

Other cats than mine cannot come into my house anymore. They used to terrorize my cats, eat my expensive cat food and wee in every corner. Thanks to this flap. This is finished. My cats are happy and so am I!

This is the best product on the market and the Customer Service is excellent. Have had a few minor probs and they have rectified everyone free of charge. I have a very nervous cat and she is happy to sit by the flap watching outside knowing that a big stray tabby can't get in. I almost think she looks smugly at him sometimes. My other confident one goes in and out all the time but think she likes the reassurance of that click as it locks behind her. I am just about to fit another flap. They are easy to put in too. You won't be disappointed.

Very pleased with this product and extremely easy to install.

Bit wary when I bought this item - for 2 large cats - but certainly did exactly what it says on the box. One of my cats not at all keen because of the loud click the catch makes but when re-set delay to maximum he was OK with it and over time I was able to reduce the time delay on the locking mechanism to default. Certainly reduced the stress levels in the house! Just moved so need to get another one!

Purchased one on 15th Feb 2015. Impressed until the last 2weeks when another cat is getting in ??. New batteries,clean silver strip etc,the 'stray' is still getting in !!. Need your help please,

Don't waste your money on a "magnet controlled" flap from a different manufacturer (clunky, unpredictable, badly designed). The SureFlap flap WORKS. The clicks did not put off my cat - she found the newness of the flap a little stiff at first. But she got it within 2 days. The 10 second delay option has been brilliant, giving her a chance to keep trying until the flap opens.

brought one for the back door and one for the side of the house has my cat broke his leg so was concerned about him jumping fences once his leg had knitted best thing i've ever brought gave me peace of mind my cat's love to come and go as they please

These are the best thing ever! I have one cat with CKD that must not eat regular cat food and two others who have gotten plump from eating the calorie dense renal food that they don't need. I did need two one for each food type and they are expensive but well worth it. If you have been trying to manually monitor food for cats you know how time consuming it is, you won't look back with these, they are very simple to use as well!

Now little miss greedy cannot eat all the food and little miss picky can eat throughout the day as she wishes Would suggest consider including batteries in pack

The locking wheel prong broke which enabled any cat to come so the first night I had to sellotape the door shut. I emailed Sureflap that evening & got an automated reply. It didn't stop there cos I got another email the next morning asking me for serial no and address & they were going to send replacement free. Sure enough, the next day I received it in the post. Wow! Never had such good service, excellent. I've been very pleased with cat flap, does exactly what it says on the 'tin.'

Apart from the loud motor alerting greedy cat that model cat is snacking, and waking us up from the hall, this is a great product.

Just like everyone else, my cats all have different dietary needs. One is overweight at 7kg, due to helping herself to the others' food; one has recently been put on medication for her arthritis; and the other likes to graze, as and when the mood takes her. I have bought 3 of these products and they truly do what they are designed to do. Only one cat was nervous of the motorised lid, but she eventually overcame that.

We have had our sure flap for about two years. Before that we had a petporte but it just never seemed to work properly. The sure flap works unflinchingly and has done since installation. Our cats trust this one.. I thoroughly recommend sure flap. Also their customer support is nothing short of superb.

Got it 6 months ago. Was easy to install and never failed. Even when my cat has a fight and is chased after by the neighbors cats right behind her, they are instantly blocked outside.Great! It also makes a locking click noise (discrete) that tells me when she comes back into the house too which I like. Don't listen to the bad reviews, of course it happens to be unlucky and get the odd faulty one. I was a bit worried when I read them but I've obviously got a great working one.

This Cat Flap detects his microchip in his neck & the dial is easy to understand. It took our Caesar 24 hrs to get used to it. Disappointed that the extra collars come at an additional cost; it doesn't come in the box! I ordered the additional part to have it fitted in our double glazed door & for a fee of £160 our local glazing company had our glass cut and it fitted within 2 weeks. I should have ordered the one with the auto timer to save getting up to change the dial, but I am happy.

This is a very good product but do note the size of the opening. Our cat is medium sized and fits through well but not a lot of room to spare. Following the fitting instruction about placement helps, belly height. We only have the one cat so expect the batteries to last for many months. Very good but not for big cats.

Superb design, and their customer service is outstanding.

The little door works well.. It almost completely lacks instructions for setting the opening and closing times.. It doesn't show whether the cat has gone through and whether it's inside or outside..

The flap is well made, and the closing mechanism is fairly quiet too. Installation was easy. But here's an important tip: The instructions assume it never rains or gets stormy. That's not the case here. Before fitting the outer panel, you should definitely seal all around the cut-out in the door with silicone, otherwise when it rains, water will get into the wide gap between the outer panel and the tunnel and soak through the door from the inside!

The cat flap doesn’t work. We can’t register our cat, either with the cat’s microchip or with the tag that came with it.

Our tomcat has to get his shoulder really close to the flap for it to react. There’s no room for his head in the tunnel anymore. After a week of trying, I ended up disabling the function. Now our tomcat and other cats just go through the freely swinging flap. I can’t recommend this product.

I’ve had the flap installed since January now. When everything works, it’s really good. Especially because it’s nice and big. I don’t want my cats going out at night. Unfortunately, the set time keeps resetting, so sometimes I find the cats outside again in the morning.

We have had this cat flap for a little over a year now. Our cat managed to open the previous cat flap, so it was time to buy one that closes better. But our cat can open this one too. He puts his head—and his chip—by the reader until he hears the lock click, then uses his claw to pull the flap forward and get through. Knowing that a fox walks around here at night, I had hoped to keep the cat inside, but no luck. Clever cat. Other than that, it’s a fine flap.

I already have a "SureFlap Microchip Pet Door" between the house and the barn (works perfectly). The other pet door (same model) is between the barn and the outdoors, to keep unfamiliar cats out of the barn.

The first one we bought turned out to have a door that was too small for our biggest tomcat to comfortably get in and out (he became a bit of a square cat—temporarily—when squeezing through). Door number 2 was the brown pet door with chip reader (works really well), which we installed in the door leading out to our barn, so it’s snow-free outside even in winter. Even our big tomcat is really happy with it now. Door number 3 is the same as number 2, but will be installed in one of the barn’s two entrances (possibly a fourth door later on).

We’ve bought this product before and were very happy with it! The cat flap is worth its price and we’d buy it again anytime! By the way, our “old” Sureflap lasted almost 15 years. 💪🏻👍🏻😉

My cats have had a cat flap for 13 years and always used it without any problems, but it never had an outside lock! Now I had to activate it because of strange cats coming in, and my cats won’t go through anymore because the mechanism scares them! As soon as they put their heads in the tunnel, it makes a really loud click and they back away and run off! Now they don’t want to use it even without the lock! I’ve tried every suggestion out there for weeks! Nothing works! HELP!

Easy to programme. But I’m very disappointed with the insulation. The brush seals are too small and let a lot of air through the cat flap door.

I've had this cat flap for 5 years now. I've never had any problems—only my cat can get in thanks to his microchip. It's true that it makes a bit of noise, but it's not annoying, and you know when your cat comes in or goes out. I don't use the programming feature because I don't need it. The size is just right for a big cat. I'm very satisfied, it really makes life easier for everyone 😉