504 reviews forSureFlap XXL Microchip Pet Flap

For a year our cats went out through a little kitchen window. On colder, especially windy days, it wasn't that pleasant to have that window open. We finally got this pet door installed into the upvc backdoor. It took them about a week to get used to it. At the moment we use it as an ordinary cat flap to get them used to it but the microchips have been stored so we can change it to microchip lock whenever we want. We have it in use for over a month now and it works great. I wouldn't go for a smaller one. This is the right size for fully grown cats. With this door you have great control and can even program in the times that they can go out. It does make a distinct clicking noise when it is set to microchip lock but you can even set the locking time up to 10 seconds to give your cat time to come in after the click. There's a lot more you can set with this flap. Instruction manual is clear. I highly recommend this pet door.

We got this pet door installed a month ago into a upvc door. Up till then our two felines got in and out through a small kitchen window. It took them a week to get used to the pet door. At the moment we're still using it as an ordinary cat flap even though the microchips are already stored in the system. It has a lot of handy programmable features and is a nice size for bigger cats. Wouldn't go for a smaller one. Design is sturdy. So far, so good.

These flaps work very well -- I have two, on different doors, which allow us to feed our cats separately, due to diet restrictions. The flaps are well-built and reliable, and have a long battery life. However, we have one particularly cunning neighbourhood cat who managed to defeat the security mechanism and break in. I emailed Sureflap, more to let them know than with any hopes they'd be able to assist. They were friendly and helpful, and extremely concerned about the problem. They sent me first a pair of prototypes of their new dual-locking flaps, and then two of the final product, at their own expense. I can recommend these flaps without hesitation, both for the product itself and for Sureflap's outstanding customer support.

The flat works very well. My cats got very quickly used to it. The batteries last long too and the flap itself is very good quality. It keeps other cats out. Would by it again.

I have had one of these for a year now. We had trouble with feral farm cats getting in and this device stopped them for a while. Our cats love to poke their heads in and make the electric switch click, this runs down the batteries in about 4 months. No big deal. The main problem is the the bottom of the door does not have enough mass to positvely close after each cat passes so, on a windy day it can remain just unlatched. That's enough for Ginger Tom from the farm to dive in and cause havoc. I solved this by putting some sticky backe lead tyre balancing weights on the bottom of the door. Now it closes every time, denying GT his spary fest.

After some unwelcome visits from a neighbour's cat in our house, we are very glad that only our two cats can use the flap. It took some time for them to get used to the sounds of the opening flap, but now works great.

We have used a microchip flap for a while now but were so pleased when this one was available. The larger door is easier for the cats and the double locking mechanism is more secure. We have been waiting for one which we could program to open and shut as we keep our cats in at night, and this is perfect and easy to use. Thumbs up!

Flap is now installed. Pushed both cats through the flap once and the chip number was registered instantly. Lured the cats to use the flap with treats for a few days and that did the trick. The size is also ideal, where finally a cat doesn't have to squeeze its way through the flap. 100% satisfied.

I have been waiting for a larger version of the SureFlap to be sold for a while now, as my Maine Coons do not fit through the standard size. This works just great and we can finally sit down and relax on the sofa, without having to constantly open the door for our cats to go out to play. Shame this didn't exist earlier. Both Cats and owner are happy :-)

The little door works well.. It almost completely lacks instructions for setting the opening and closing times.. It doesn't show whether the cat has gone through and whether it's inside or outside..

The flap is well made, and the closing mechanism is fairly quiet too. Installation was easy. But here's an important tip: The instructions assume it never rains or gets stormy. That's not the case here. Before fitting the outer panel, you should definitely seal all around the cut-out in the door with silicone, otherwise when it rains, water will get into the wide gap between the outer panel and the tunnel and soak through the door from the inside!

The cat flap doesn’t work. We can’t register our cat, either with the cat’s microchip or with the tag that came with it.

Our tomcat has to get his shoulder really close to the flap for it to react. There’s no room for his head in the tunnel anymore. After a week of trying, I ended up disabling the function. Now our tomcat and other cats just go through the freely swinging flap. I can’t recommend this product.

I’ve had the flap installed since January now. When everything works, it’s really good. Especially because it’s nice and big. I don’t want my cats going out at night. Unfortunately, the set time keeps resetting, so sometimes I find the cats outside again in the morning.

We have had this cat flap for a little over a year now. Our cat managed to open the previous cat flap, so it was time to buy one that closes better. But our cat can open this one too. He puts his head—and his chip—by the reader until he hears the lock click, then uses his claw to pull the flap forward and get through. Knowing that a fox walks around here at night, I had hoped to keep the cat inside, but no luck. Clever cat. Other than that, it’s a fine flap.

I already have a "SureFlap Microchip Pet Door" between the house and the barn (works perfectly). The other pet door (same model) is between the barn and the outdoors, to keep unfamiliar cats out of the barn.

The first one we bought turned out to have a door that was too small for our biggest tomcat to comfortably get in and out (he became a bit of a square cat—temporarily—when squeezing through). Door number 2 was the brown pet door with chip reader (works really well), which we installed in the door leading out to our barn, so it’s snow-free outside even in winter. Even our big tomcat is really happy with it now. Door number 3 is the same as number 2, but will be installed in one of the barn’s two entrances (possibly a fourth door later on).

We’ve bought this product before and were very happy with it! The cat flap is worth its price and we’d buy it again anytime! By the way, our “old” Sureflap lasted almost 15 years. 💪🏻👍🏻😉

My cats have had a cat flap for 13 years and always used it without any problems, but it never had an outside lock! Now I had to activate it because of strange cats coming in, and my cats won’t go through anymore because the mechanism scares them! As soon as they put their heads in the tunnel, it makes a really loud click and they back away and run off! Now they don’t want to use it even without the lock! I’ve tried every suggestion out there for weeks! Nothing works! HELP!

Easy to programme. But I’m very disappointed with the insulation. The brush seals are too small and let a lot of air through the cat flap door.

I've had this cat flap for 5 years now. I've never had any problems—only my cat can get in thanks to his microchip. It's true that it makes a bit of noise, but it's not annoying, and you know when your cat comes in or goes out. I don't use the programming feature because I don't need it. The size is just right for a big cat. I'm very satisfied, it really makes life easier for everyone 😉