1726 reviews forSureFeed Microchip Pet Feeder

This is the third type of microchip flap that we've bought. The 1st one only worked when connected to mains power. The 2nd one would only open from the inside, so our cat was stuck outside. This cat flap keeps our little escape artist inside when it's locked. He had a bit of difficulty to start. The reader takes a short time to read the microchip before it opens the door. He is used to it now.

Used to have a sureflap one at our old house but had to leave it when we moved and was recommended this one by a friend. Works just the same but a bit cheaper!

Very good product with several different modes. My two timid cats are very timid and they were scared to use the flap because of the click sound. Started off using non-microchip reading mode, then moved to maximum delay option. Now they use the flap happily without any hesitation. Highly recommended.

We had previously owned the standard sized SureFlap microchip cat flap for several years, but decided to purchase this larger model due to our small elderly arthritic cat having trouble squeezing through our previous flap comfortably. This flap is everything we could have hoped for, and our cat is so much more comfortable! It has an exceptional range of different modes, including 2 modes that extend the time before the flap locks again after opening, which is really useful for nervous cats.

amazing product, works perfectly with my 2 cats. Easy to use, cats learned quicly how to get out and in. Keeps unwanted visitors away so residents can feel comfy and safe at home.

Got 2 of these for my 2 cats who have FLUTD and IBD. Took 4 weeks to get them to use it properly. Considering the price of this feeder is a shame that the batteries are non-rechargeable. Furthermore, we should be able to choose the colour instead of spending more money on the coloured accessories. Also, one of my cats needs to lunge his head to activate the feeder due to the positioning of his chip. Not very comfortable for him as he needs to move fast to not get his head trapped by the door.

Does the job really well to keep out the annoying neighbour cat. I bought this to replace a standard Catmate cat flap in PVC - just needed a bit of extra cutting which was easy with a jigsaw. Following the advice is important to set it for your cat before fitting and use training mode for a few days. It took my cat a little while to get used to the slight tunnel from this cat flap and allowing him to get comfortable with this first and then the clicking of the microchip opening worked really well

The main reason I bought this was to prevent food theft by a couple of the neighbourhood cats but it also helps to keep the food fresher for longer as our cat is a grazer. The training mode is very good, very useful and very effective; there are settings for cautious cats too. It is easy to clean. So, full marks from me.

This cat flap does what it should. The manual makes installation and setup relatively simple. The flap opens for the right cats at the right time!

I bought a sureflap cat flap. Was ideal for several months, I then started to experience problems. I decided to send an e mail to the company advising them of the issues. There response was second to none. If all companies responded to there standard life would be so much nicer. I did not have to argue with them, they assessed the situation and responded accordingly. I would advise any customer experiencing problems, dont write a negative review, contact the customer service team, they are exceptional!A

I bought this recently as we had an 'intruder' in the house a few times which was causing my kitten a lot of distress. Took a few days to get used to it, especially as the flap was smaller than the original flap but after about 4 or 5 days he was using it happily enough. He hasn't quite worked out that other cats can't get in but he is settling down and is less stressed than he was. I just hope he doesn't get too big for the hole as it would mean getting a new glazed panel with a bigger hole.

This is perfect for what I needed it for, it keeps out neighbours/stray cats whilst also giving my cat the freedom to come and go as he pleases, plus no more lost chips that you have to attach to collars!

We've had this installed for over a year and it was a great decision to swap to a microchip flap. No more lost collars and having to pay for new ones. Very reliable once programmed. Easy to fit and the cats use it easily. Quieter than the infra red flaps. Very good product, would definitely upgrade to this.

Three days after installation, I can say this product works well, but the draught-proofing doesn't work. The flap rim does have a fuzzy material on it, presumably intended to seal against draughts, but it doesn't actually reduce the 2 mm gap all around the flap, which makes it very draughty when the wind blows.

I am so impressed! I acquired a Sureflap cat flap when I moved into my house two years ago and it has worked perfectly the whole time. Recently however I was woken at 1am to a cat fight and came downstairs to find a large ginger tom had gotten in and was stuck! Realised the cat flap had broken so following the online troubleshooter on the company website they diagnosed a problem they could resolve with a new part so at 3am on a Tuesday morning I got an automatic notification that they would send it out, which after another notification at 5pm the same afternoon, they did. It arrived the next day and was actually a complete replacement for the inside frame/door/latch. With their clear video tutorials it was easy to switch over and by 6pm on Wednesday it was as good as new and it didn't cost a penny! Efficient, effective and easy!

My male cat has to have special wet renal food but the female (who eats dry food) loves to eat it and then gets sick. This has been a time-saver as I don't now have to watch over them when they eat. He learnt very quickly how to use it and it's worth it's weight in gold.

We have two cats, one is a chubby cops and the other has food intolerance so we could not keep both cats without this fab solution. Takes a little effort to get them used to it but even our female (nickname PTSD kitty) got the hang of it. Working well after nearly a year. Lucille, our female has occasionally bullied her way into Ernest's food by holding the flap back with her head, but luckily he has never got into hers as he has the food intolerance. Also great for keeping flies off the food.

I bought this as a replacement for the SureFlap Cat Flap I fitted a year ago as the opening on the Pet Door is usefully higher and a bit wider for our smaller medium sized cat and also good size to look out from to check it’s safe the other side. It also has many other very useful benefits, such as custom modes for timid cats and further protection against intruder animals mode and many other benefits, especially for multi-pet households. Our cat and we are very satisfied with the Pet Door.

If you have a super greedy cat and a grazer cat like I do, this product is a must have in your household. I hesitated over the price for quite a while but there is nothing else like it out there. It is quite a big contraption but now I can feed my grazer cat and walk away knowing that the greedy cat will not be able to steal his food as soon as he can (it is very satisfying watching him try). The grazer cat will then be able to eat his food throughout the day as and when he pleases.

I first bought the SureFlap cat flap for my old flat, about 3 years ago. Previous to that I had spent a fortune on magnetic and then the petporte cat flaps. One of my cats, who likes to use his paws to open the door got himself stuck in both the magnetic and petporte ones, but never in the Sureflap. It's very well designed - the others led to break ins, but not the Sureflap. When I moved I bought another one for a double glazed door panel and it looks and works brilliantly. Highly recommend!

My three cats have been refusing to eat from the feeders for days now. The lids are still open so they can get used to them first... No idea why they're acting like this?! Really hope this changes soon.

Terrible product. While struggling to get my cat used to it, I realised that the mechanism didn’t close when the other cat arrived. Customer service suggested a reset, but it didn’t work. In the end, I never used it because it didn’t work, no refund, no help with exchanging the product. Over €100 down the drain.

I was worried that after so many years with a "normal" bowl, my dog wouldn't get the hang of the system—she's 11 years old, but she figured out how to use it straight away. No more flies landing on her food, great invention, we're both delighted with it 😊🐕

Great

I bought one litter box from you, looks great. And I have one litter box with a closed back. That's perfect, the other cat can't get in.

My cat needed a bit of time to get used to it, but now she uses it perfectly. She has diet kibble. My other cat is greedy and can't eat the kibble anymore.

After 2 or 3 years, the motor no longer has enough power to open the lid. As for the battery, the consumption is reasonable.

I’m delighted, despite the investment. I was lucky enough to buy them while they were on sale. I have two cats, one of whom has serious digestive issues and, of course, the other cat’s food bowl always seemed tastier... It was a constant struggle to keep an eye on them, which was becoming impossible. So I bought two bowls and it’s brilliant. The bowls work with each cat’s own microchip and there’s no more hassle.

The idea is good, but unfortunately this feeder doesn’t work with two cats on different diets. One cat can eat from the other’s bowl through the back as soon as the flaps are open. That’s not ideal if one cat is overweight and the other has an allergy and needs hypoallergenic food. Also, the flaps often don’t work properly, they either stay shut or remain open. In short, it’s unusable for us and a waste of money.

I bought the SureFeed for my two cats: the female eats slowly, while the male is very greedy and used to eat her portion too. At first it worked quite well and the female got used to it straight away. However, the male often interferes, comes over when it opens and pushes it aside. I had to buy an accessory to close the back because he managed to squeeze in. Now he blocks the lid as it closes, leaving it open. I'm not satisfied considering the price.

I thought it was a microchip-activated bowl, to stop the cats from swapping bowls... But in the end, the bowl opens as soon as it detects any movement passing by.

I have a kitten and a 6-year-old ragdoll tomcat, and I think he might end up with a hernia eventually. I did check if they had larger sizes, but unfortunately not. Today is the first day, so I’m hoping he’ll be able to stand at it better soon. Luckily, they both figured it out really quickly.

I don't think it's stainless steel. More like aluminium.

They now eat happily side by side from one bowl. One of them does have to wait a bit for the other, who belongs to the bowl, before they can join in eating.

I bought this bowl because I had a Labrador who was obsessed with food, including the cat’s. With this bowl, the problem was solved. For wet food, it stops it from drying out quickly, limits smells and keeps flies away… Bought it 4 years ago, it still works and hardly uses up alkaline batteries.

Very good and easy to use 👍

Our two took to it really well.

This is really a great bowl, even though at first I doubted my cat would get used to it. She’s very timid, so even the slightest movement of the lid during the first days of training really scared her. But in the end, she adapted really well. I use the bowl outside so that the kibble is just for her and doesn’t get eaten by any passing cats. It honestly makes life so much easier—I should have got one sooner.

I have nothing to say about the item itself, it matches my expectations. I ordered several things, including some litter. The outside of the parcel was perfect, but inside, the packaging box for the item was squashed. They should look at securing things better inside the parcels to stop items from moving around. The delivery driver isn’t to blame.

It’s working really well for me. They’ve been in use for 2-3 years (bought gradually, since their diets have changed over time) and there hasn’t been a single issue. Just a battery change once a year, and that’s about it. I started off with just one, so the cat with a specific diet couldn’t get to the others’ food. The rest could access theirs. Later on, one needed a hypoallergenic diet, another a renal one, another an adult physiological diet, and another a senior physiological diet. I was able to easily reconfigure them so each one only detected a specific chip. Very happy with it.